Helenas Drain Doctor

Matthew C.

We recently moved to the great free state of Montana and unfortunately ran into a serious sewer issue! Our pipes backed up and filled the lower concrete rooms In our house with poopy water. It was really a stinky mess! What we did not realize at the time was that our main sewer line to our septic tank I've been crushed and was barely letting anything through.

We didn't realize that and thought it was simply a mainline clog and so I called everywhere and no one was available except Brian Gifford, the owner, who made time THAT DAY, to come help us! It was a lifesaver, as we were in a bad way!

He arrived in just a couple of hours and ran the auger through the line and he knew there was a problem because 70 feet down the auger wouldn't go forward anymore, so he explained that there had to be either a break in the pipe or some other clog that wouldn't move. He did manage after 15 minutes of spinning in the same spot to unclog the pipe, but the auger still wouldn't move so we knew there was a serious problem.

He came back the next day with his camera, and we found out that the pipe was crushed. I was able to get the pipe fixed within two days, and we were so blessed because it was all before the ground froze here in Montana.

I cannot speak highly enough about Brian, his absolute professionalism, expertise, and knowledge about the issues was unparalleled. Not to mention he was a patriot and loved our great country and that's always mandatory when I'm hiring people.

He's available for a normal price within normal business hours but he's also available 24/7 for an extra fee I'm sure. Nobody wants to get up in the middle of the night to deal with a sewer problem, so we are so thankful for people like Brian who will. I highly recommend Brian and the Drain Doctor for any sewer or drain problem is you might have.