Heil Plumbing

Peter B.

Jordan came out last week for a non-urgent issue. Basically, we just moved into a new home and a sink (that we wouldn't use very often) doesn't work. Unfortunately, his visit turned into mostly a consultation, because after confirming that he would have to cut into the wall and the cost, I decided I had other priorities and that the work will have to be done down the road. That said, he helped me with a couple other very minor issues, gave me a verbal estimate on getting the sink working again and was friendly. As no real work was done, I only paid the minimum service call cost which was very fair.

When I need more plumbing work done in the future, I will stick with Heil. They were professional from start to finish and a pleasant experience.

Edith M.

Using service of this company for the first time. Everything was great from scheduling appointment to fixing the leakage. Scheduling has some flexibility, which is great with my work schedule. And finally price was reasonable, no additional rip off.
Awesome company.

Joseph C.

Great experience overall for an electric tank water heater replacement. Very responsive via email and phone during the scheduling process. They advised on various solutions when providing a detailed quote/bid. Jordon and Eddie was very professional and worked efficiently to complete the work. Their experience and problem solving skills showed when the tank wouldn't drain, they dismantled the hose bib and used a pump to clear the debris/clog. They used tarps and booties to protect the floors and cleaned up completely before leaving. Everyone was very pleasant to deal with and are willing to work with you if you get a more competitive bid. Give them your business and get an attentive personal experience from a local (Montgomery County, MD) business instead of going with one of the other huge companies.

Fuad M.

Great experience starting with an excellent customer service rep who helped get an appointment within a couple of days and offered some flexibility. this was back in November, when we experienced a minor leak, not really an emergency but still very happy we got derive in timely manner and by a reliable technician who came to fix the problem. Jordan was on time for the appointment and answered questions and explained what he will do before starting the job. He finished up within 30 min or so and made some recommendations for preventative maintenance. Price was on the higher end of the spectrum but given that it was a small job and the fantastic customer service, I was not too concerned. Still happy we found a reliable plumbing service.

Teresa S.

I was able to schedule same day, they worked with me and my work schedule to make sure I was home and they had a technician available. The technician was courteous, professional, and explained if job done at the conclusion of the visit. They have reasonable pricing, outstanding customer service. Highly recommend this company. I hope I don't need to use their services in the future, but should I even need plumbing assistance I will 100% use them again!

Liz O.

I can honestly say having Kenny fix my clogged drain was a fantastic experience! Everyone working at Heil Plumbing was incredibly customer - service oriented, starting with the very nice lady who answered the phone. Kenny arrived quickly, was super courteous and conscientious. He identified the problem area quickly and explained everything at every step. Pricing was very reasonable, and I now know who my plumbing company will always be!!

Gina S.

From my 1st call to schedule an appointment (after my old plumber never returned my calls), I was impressed with this company. I described the work I needed to an informed person, who promptly scheduled my service. I was notified of the proposed arrival time, and Ed arrived on time (actually 15 min early). He spoke with me about the atypical work I needed and together we came to the best option (which was not the most expensive). I watched the work being done (I like to learn) and was impressed with Eddie's knowledge and efficiency. Part 2 of this project was completed 1st thing the next morning by a different service person- who was equally professional and efficient. Their pricing was fair, they informed me of the service warranty and I will definitely use them again. I highly recommend Heil Plumbing, and I am not easily satisfied by most service work so this is high praise!

Brad C.

They came quickly, fixed our clogged drain quickly, and were very clean and professional. I also appreciate them telling me their rates per hour and the likely time required, rather than saying they would tell me when they saw the problem.

Vee T.

Great customer service, insured, and very responsive. I would highly recommend them.

Aleksandr G.

Eddie is by far the best plumber I've had in the area. We had a water leak, he immediately identified the problem, resolved it, tested it, and explained each of the steps he performed. I had another unrelated plumbing question, and Eddie showed me how to solve that too.
Finally, I think the price is fair.