Heil Plumbing

Rachel S.

If I could, I'd give 4 stars for the service. Great service. The one star is for the PUNISHINGLY HIGH PRICE Heil charges- I second the other review that says Heil charges twice the price.

We bought a water heater separately. AO Smith 500 series with 12 year warranty.

I called Heil to ask them how much they charge to install a water heater- ball park range--- how much is labor. They said they can't give that price over the phone. 4 days later, the tech comes out to install. He said it would take him 2 hours to install, and the price would be $1350!!!

I asked for an itemization of the costs- how much is labor, how much is parts? He said they just charge a flat rate that covers everything. Keep in mind, we already have the water heater. We just wanted them to connect it.

Hubby needed hot water, so I felt held hostage- and paid their $1350 for two hours of labor, a couple of copper pipes and the little blue water reservoir. See pictures.

So, if you call Heil to find out how much they charge to install a water heater you buy yourself, and they say they can't tell you over the phone, be forewarned it's a bundled flat rate of $1350.

Also, I asked them how much their hourly rate is for other work... $250/hour. That is the HIGHEST PRICE I have ever heard of. We're going back to Millersville Plumbing- they do great work at a much more reasonable price.

Matthew S.

Same day service to replace a sump pump. Upfront pricing. Quality products. Fantastic customer service.

Shantha B.

This is my second time using Heil they are always responsive. They are trustworthy and tell you everything you need to know. I want to say thank you to Brandon who came and snaked my line to the street and to Otto, John, and Chon who came out the next day and repaired my pipe that had a whole and a tree root found it's way in. They were able to get to the pipe without digging up the concrete and cosmetic more money. And Ike for the camera to identify what the problem was and being. Responsive to my questions. You guys are awesome and I Will highly recommend!!

JoAnn H.

We had several things...clogged sink, toilet not flushing properly, and Eric Brown fixed it all. He's such a nice person on top of having awesome plumbing skills, we would recommend Heil very highly. They had outstanding communication and were thrilled when Eric was able to come earlier than expected.

Tasha H.

Good work but double the money and not worth the effort!

Stay away from this company.

Raquel L.

Professional, knowledgeable and friendly. Every interaction with any Heil Plumbing employee has been a good one. Whether I requested an estimate or actually coming out and fixing a leaking pipe, I've been more than pleased with Heil. Definitely recommend them.

Michael M.

just called to get a quote on a gas water heater and I was told there is a $95 fee to come out and review. also told me permits would have to be pulled. no idea of the cost. Angie's list gave me a real quote with no fee to come out. Bowie be aware of companies that refuse to give you any idea of price.

Lisa S.

We had Heil Plumbing out to investigate a water issue and also replace a toilet. They were easy and fast to schedule- I just filled out a form online, they called me, and we got an appointment scheduled in just a few days. The tech was on time and was very friendly. They did an incredibly thorough job investigating our issue and the tech was wonderful. The toilet replacement was a solid price (cheaper than a previous one we had done at the same address by a different company) and the tech did a great job and the toilet is working well. We would strongly recommend them if you're looking for a plumber in the Glen Burnie area!

Deana C.

Highly recommend! Definitely call them first to get your estimate! Great customer service as well as fast quality work! 5+ stars! Ike, Joel, Roni, and AJ where extremely helpful!

Jennifer L.

hot wants $95 service freee and not local and it goes towards repair GOD CURSE EVERY PLUMBER ON EARTH