Heflin & Son Plumbing & Heating

Robert B.

We have used Heflen Plumbing for years now for many small jobs, but this holiday season we had a major problem and we called Todd for help. Within hours he had his whole crew at our house and did not leave until all the repairs where done.

Not only where they there all day and night, but they were able to salvage the system with their high technology saving us 1000's in repairs as well as cutting and digging up 2 rooms in the house.

There crew with Carlos are very talented, clean and nice, I highly recomend Heflen Plumbing to anyone who needs work done from small to large jobs!

Dom T.

Some of their employees are extremely rude....terrible service. I wish the owner of my building used another company.

Paul L.

Todd has no accountability for mishandled repairs. Used their services a while back and thought they did a good job. Unfortunately we discovered that we still had the same issue. We were promised a 10 year warranty on parts and labor, however when we called back Todd and his team said we would be charged $450 just to come take a look at the problem. Their customer service needs much work, they do not honor warranties on work, and there is an overall lack of professionalism with this company. This review is only the first step, complaints with their licensing board will be initiated as well.

Robert T.

My kitchen sink had the mother of all clogs. Other plumber failed to unclog it and said, he might have to open up ceiling in garage. Or I might need to find someone with a high water pressure rig, but this could damage my drain pipes. So i called Heflin, and he sent out a competent guy and cleared it, no complications.

Matt L.

Todd and his team are the only folks I will call when I have an issue with my units. He is fast, reliable, and always does a good job. I've even asked for referrals to other contractor/repair specialists and he's given me reliable contacts. These folks are trustworthy and worth your time and money.

George B.

I had Heflin & Son reline a main pipe from my house out to the street. They did a very professional job and the price was about what others were asking. I would use them again.

Ben B.

Landlord uses them for any plumbing needs in our apartment -- used them twice; both times they showed up same day. Great service and super friendly

Jill S.

On Labor Day after hours I realized our toilets and bath tub were backing up. Called Heflin and son who dispatched a tech with 40 minutes. They snaked the main line and advised roots were a problem. Was surprised to find out I would get a bill in the mail (and no payment due upon service). A few days later I got a bill. I'm not sure how much this service normally costs but given it was a holiday and after six, No complaints from me! I'll be calling them every sept from here on out!

I guess I should have read that home inspection report five years ago that recommended snaking on a yearly basis to avoid problems....

Richard H.

Contacted Heflin and Son based on a neighbor's high recommendation, as we required some major sewer line replacement. Service was quick (basically next day) and professional, as the crew was well trained and efficient. Took time to leave the worksite pristine. And their equipment was technically sophisticated and well maintained. Carlos-- their lead foreman/project manager was knowledgeable and great to work with, and took time to explain the process as they proceeded. And lastly, their pricing/guarantee, etc. was more than competitive...making them an easy choice for future work.

Patrick F.

We're big fans of Todd and his team. When we first moved into our house there were some major plumbing addresses that needed to be addressed. We spoke to three different plumbers and a few things:

1. It worked out that Todd brought the most competitive rate.
2. In terms of trust- We have had Todd and David come to assess issues and they've always been great. They've been honest and real with us.
3. The actual crews have been great. Our first project required significant work tearing up our front yard. I left and there were deep holes to the pipes. At the conclusion of the project, you'd never know they were there as our entire front yard was meticulously rearranged.

Overall- they've been great to work with on everything from responding quick to any calls, to getting the actual work done in a professional manner, to working with us on the back end for billing. I have referred their services to a few different people who have also been satisfied.