Hedlund Plumbing

Jerry R.

I purchased a brand new water heater at Home Depot and called Hedlund to install it. Hedlund said they WILL NOT install a hot water heater unless I buy it from them. I've used them a couple times in the past but no more. It seems pretty shady. Someone else will get my current business and all future business.

EDIT: In response to Hedlund's reply, I have no idea why a brand new, in the box, Rheem Platinum Series 12 year water heater would be a ""liability"" to install.

It all worked out. My second call was to an installer willing to come out this week. I felt it good for consumers who purchase hot water heaters from Home Depot or Lowe's to know they will have to use someone other than Hedlund's for installation.

Sharon B.

Needed the pilot sensor on our hot water heater cleaned. Simple job done in the past with no issues. Hedlund ""fixed"" it and said heater had years of life left and was pristine, however, sump pump was dead. They replaced that at additional cost. Day and a half later no hot water. Told us gas valve needed replacing. Cost would be $1100 and it would take ten days. Found another plumber who installed within two days for $440. Hedlund had no explanation for this even though supplier is local. They also couldn't explain the price gouging. Will never use them again!

Allison R.

My water heater began to leak about a week after I purchased my home and Hedlund Plumbing was the contractor that Lowe's sent to my house to install the new one. They did a great job while maintaining professionalism and offering excellent customer service. I called them the next time I needed assistance and that was to have the gas line to the old BBQ grill that was in my backyard shut off and capped so I could remove it. I also called them once for a quote to renovate my bathroom. I did not end up going through with that renovation as it was a little more than I was expecting, but I still have them on my radar for the future.

Tony S.

I love everything about this company. They are considerate, prompt, informative, but most importantly: their customer service is second to none. I have used their services for repair, replacement & installation, depending on what my plumbing needs might be at the time. Their pricing is affordable and they stand behind their work! These folks should be your ""go to"" for all of your plumbing needs!

Will L.

Have worked with Hedlund for almost 10 years now. They have installed replacement sump pumps and back up sump pumps for me. Their staff is always very courteous and professional and I'd highly recommend them!

Terri H.

These guys were absolutely amazing for us! We have a 1900's house that needs a little TLC. After it's purchase a year ago we had a problem with the bathroom tub cracking. We had been unable to get anyone to come out to even give an estimate. My boss recommended Hedlund for us and he was right. Tom Hedlund came out to the house the next day, had 2 different estimates for us drawn up by Monday (he came out on a Friday) after we decided on just the tub replacement he had an appointment set for us.
The guys that came out, Donnie and Costel(?), were awesome and fun loving but professional. They did amazing work, even solved a few unexpected problems. They even were good natured when our over friendly fat cat kept disrupting them, Dobby got lots of loving
I would 100% recommend this company. I was actually amazed to see they only had 3 stars. I believe the problem there is that not enough people write about their great experiences. I've spoken to several people who have used this company and the consensus is that they do amazing and professional work. We have a lot of work that needs to be done and we will absolutely use these guys for it!

Becky L.

We have used Hedlund for many different projects and never ever had any problems. They are professional, always prompt and fair in their pricing. Communication has been top notch and I have always felt very comfortable having them in my house. When they come out they have always given me a written estimate for their work and thoroughly discussed the project with me so I know all the options. And sometimes the circumstances do chance as in our case, As I write this two of their guys just left my house, the project was much more involved than they had planned. This is a big company the owner was on the phone discussing options and giving approval for some special circumstances. They left the area on our deck exactly as they found it. highly recommend this company!

Steve C.

I've had them to my house three times. Once for a toiled that needed replacing, once for a sewer line that needed sealing, and most recently for post-frozen burst pipes.

- They do good work: I'm no expert, but the things they've fixed have stayed fixed.
- They won't screw you over: They got it done quickly and the price seemed fair to me.

What else could you ask for? I think this is why they've been around for eighty years.

Kate P.

This was great! I had a slow-draining bathroom sink that I'd tried for YEARS to clear, and then a slow-pouring faucet in my kitchen. He cleared out that bathroom sink in MINUTES, and left my bathroom clean (he cleaned up all the smudges of grit and gunk that came out), and then checked out my kitchen faucet. He said that there was a blockage in the faucet itself. When I told him that I'd be replacing the faucet myself (as a middle-aged woman, that kind of stuff often gets condescending looks from repair people), he didn't even blink an eye. He told me exactly where the blockage was, and told me about how much a replacement faucet would be at the store, and that's it! I felt HEARD, folks. I got a discount for scheduling my appt online (even though I also called to make sure), and he was in and out in under an hour. YAY!

David H.

The work was correct, BUT Please get a written estimate from them BEFORE you let them start working. I was quoted a price for a 40 gallon water heater, installed, with the necessary permit, over the phone. A mistake! I had asked for someone to come out and give me a written estimate. Michelle said she could give me a price over the phone. I let her and agreed to the price she quoted. When the guys came out two days later and installed the water heater all went well until Brian gave me the bill. It was about twice what I was quoted over the phone two days prior. A life lesson learned. GET the price for the work to be done IN writing before letting them install anything.