Heatwave Heating & Cooling & Plumbing

Jessica W.

Do not use this company! They overcharge. Wanted over $850 for a repair and stated they needed $299 just to find the leak in my system. Started saying I might need to replace the coil because the leak was probably there. I had another highly reputable company come out stated he could see the leak right away and the price was under $500.

Davio C.

Buyer beware. stay away. Installed new Hvac unit, died within 6 months and they tried to charge me to repair replace parts that were defective. Really really bad experience

Dominic C.

These people stood me up. They advertised a special tune-up on WFLA. I called and made an appointment with Sara, they never showed up. I took a day off of work for this service. They failed to show without even giving me a phone call. They are a bunch of liars.

A X.

Don't call them, they will scam you. The technician gave me a long list of all the wrong things that he found, including many add ons. After declining most of the things in his list, I agreed to one of the services. Big Mistake! I was overcharged and when I contacted their billing services to get clarification on the price, they did not return my calls.

Humaira A.

Very unprofessional. Booked an appointment and received reminder call the day before. Got a call the morning of the appointment saying the technician was on his way. Technician (John) called and asked a few questions then just hung up. He never showed up and no one bothered to call and let me know. My guess is that they determined that the job wasn't big enough and they didn't want to mess with it. However, they knew exactly what I was having them come out for when I booked the appointment. If you don't want the work, that's fine. Just have the decency to say so rather than not showing up. I would not trust a company that does not have enough respect for potential customers to take 2 minutes to at least call and cancel the appointment. They also did not answer the phone when I called to inquire about why the technician did not show up.

Amy G.

Ryan Jolsin, Heatwave Comfort Advisor, was so experienced when coming out to my home and giving me a estimate on my New AC System. He reviewed my current system, made excellent suggestions and answered all my questions that I had. He really made me feel COMFORTable in making this big purchase. I would highly recommend talking to him before you decide on purchasing or upgrading your home AC unit. Thanks Heatwave for hiring him and sending him to my home!!

Madeline S.

This place will rip you off! I worked for them for month booking appointments and have seen the things they do to customers. Don't get a tune up because that's their way of getting in and screwing with your unit. I can promise if you get one done you will be calling heatwave back out for service a week or so later because your unit went out. Installs are the same, the techs have no idea what they're doing and the owner Dan himself will tell the techs to watch a YouTube video to figure it out. I've seen this company also steal from people selling them fake jobs and charging them outrageously! Heatwave also doesn't pull permits for every job and will do half the work before the inspection then do some crazy stuff after trying to hide it. Everything this place does is illegal! DO NOT GO TO HEATWAVE

Oscar A.

The owner Dan will not return my call nor answer them. I've had problem after problem after installing a new ac system along side with new ducts. Every tech that comes to fix something ends up telling me that the previous tech is no longer with the company and that he didn't know anything. So now I'm still waiting for the call back from the owner and also for the repairs. Meanwhile I will be contacting my attorney along side the news channel. We cannot aloud people to keep taking advantage of hard working people like this. I've spent over $20.000 on this and the owner doesn't have the decency to answer or return my calls and make this right??

Carol P.

Referred to Heat Wave by HomeAdvisor. Discussed my project (kitchen ductwork) with """"Rob"""" from Heat Wave day before appt. Appt set next day between 8am-12pm. Heat wave called at 10am to say they don't do kitchen ductwork. Took day off...very upset. Do not recommend..there are too many other HVAC companies to use.

Lynda Y.

This place is horrible, workers fell through my ceiling never called us to tell us there was an accident at my house. Called the company every day for 1 week and never received a call back. Not happy with the work I received, was told accidents happen live with it. Would not recommend very poor customer service and horrible service!!