H&C Plumbing & Electrical

Janette L.

I was referred to H&C plumbing by a friend who said they would stand behind their work. Last fall I had them come install a water heater and softener. It was brought to my attention there were spliced wires and water was dumping on the dirt in my crawl space. I called them and told them the installation was not done correctly. They had technicians come the next morning, they repaired the spliced wires, connected the drain for the water softener.
When they were done they gave me a bill for $193 which I asked the techs why I was responsible for that. I called their company, got VoiceMail telling them how dissatisfied I was in the original installation. When I went to pay, the owner said his guys didn't do the electrical but he'd research and call me back. I corrected him stating H&C had done it all. He called me and said they'd take $100 off my bill. I went back and settled up with them. I was/am a dissatisfied customer. I feel I should not have been billed for anything because this was never installed correctly.
Very expensive and always sends two technicians.