Hawthorne Plumbing, Heating and Cooling

Sat K.

Nice guy, wanted $430 to repair a hole I had in a hot water line. The drywall was already removed just needed to repair the line. 8 inches of new line = $430, no thank you. Get a few companies to come out. Taking advantage of

Kurt H.

Thank you Hawthorne plumbing heating and air conditioning for your speedy response in this triple digit heat wave. Your air conditioning tech was freindly, honest, and precise. He had my daughter's air conditioner working again in less then an hour. While we waited for the tech to get here, Your dispatch was communicating and assured us the problem would be taken care of. I am Hawthorne customer for life! I recomend their Awesome team to everyone.
Thanks again

Jason R.

Called to have our AC condenser unit checked out since it started making a scraping noise. Technician Todd came out quickly and was extremely personable. He checked out our system and explained every step - discovered a capacitor that was nearly dead and causing the fan to startup hard. Capacitor was replaced on the spot and we signed up for their yearly maintenance program. Great to have a friendly, thorough and straight-forward technician come out fast, fix our issue at a reasonable price and get us cool again in the hot Las Vegas summer!

Madeleine M.

The air conditioner wasn't working in the master and living room. I called and was able to get same day service. The technicians called even to see if they could arrive a couple minutes earlier than our time slot which was great! Both technicians were kind and told me exactly what was wrong and how to fix it with a timely manor. The technician I received business card for was Chris Simpson. Great guys! Professional and informative.

Michel C.

I'm happy with the work! My water heater gas valve stopped working, we had to replaced it and everything is working good! Jake was very attentive and knowledgeable! I would recommend it!

Stan S.

Always satisfied with the good service and excellent work by Hawthorne. Jake Godzak the plumber and Kyle Cosby the A/C - heating serviceman are both extremely reliable and professional in their work and attitude, as are others who are needed to assist. They maintain our whole plumbing, heating and A/C system and fix problems when required. People in the office, from Angel to Sandy, and in-between, are always helpful, quick to respond and friendly. I highly recommend Hawthorne.

Shauna R.

Angel, Ian and crew are AMAZING. We started out with getting an estimate for the plumbing for our entire house, not only did they come and give a reasonable estimate, they have the BEST customer service around. They came and did about a weeks worth of work one like 3 days and every day my 5 yr old son would follow Ian around all day, I am talking about almost 7 hours a day. Ian was awesome and taught him a little about everything he was doing, let him help and talked with him all day. My son till this day asks when he can come back. They also fixed a previous contractors error that was causing me a lot of stress, at a great price and let me know it was against code.
Hawthorne did such a great job at an amazing price we used them again two weeks later to redo our entire AC unit. From now on Hawthorne will be the ONLY company we call for our heating, cooling and plumbing needs.
Thank you Angel and Ian for everything.

Andrew V.

This is by far the fastest, most honest plumbing vompanies in Las Vegas. My water heater broke on New Year's Eve, and they were able to get a plumber out to my house the same day to ensure I had hot water by the end of the day. I don't know what I would have done with my family considering a three-day weekend was approaching. Hawthorne Plumbing saved the day and made it a great New Year. Thank you so much!

Elizabeth A.

I will again revise my review. I was told I was going to review a well deserved refund. I didn't. So just to be clear, here is what happened.

I asked if they had experience and carried parts for my brand shower. I was assured they were familiar with and carried the parts. They weren't and didn't. It took 3 visits, I had to order the parts and in the end I was charged a grand total of a little over 300.00 TO REPLACE THE SHOWER HANDLES! When I paid for the parts! Yup.. Shower handles. And I had to find the
directions for the plumber! Plus I was told, when speaking to a manager, they did make 3 trips to Boulder City. We'll because they didn't have the parts! And if you don't want to make the trip to BC then EXCLUDE IT FROM YOUR SERVICE AREA!! don't punish the customer for where they live. Too far? Then state that in the ad.

Shop around.

RL B.

Problem:The shower pressure would drop by half after turning on.
Ivan said the problem was the PRV (pressure regulator valve) on the water line into the house.The cost to replace the valve and labor was $704.00. There was no breakdown on the bill for parts and labor.
After further research I found the exact same valve on Amazon for $69.99. That puts the labor cost at $634.00 for less than 15 minutes of work.
The labor was to tighten two couplings on the valve.
This did NOT fix the problem, and I had to have the company send Ivan out again in 2 days.
This time he indicated the problem was the water softener system.
After speaking with Angel (owner) he offered to refund my total bill of $704.00 within the hour. I accepted his offer and thanked him for his costumer support!