Hawaii Plumbing Group

W S.

Hawaii Plumbing Group was great, very quick to arrive and a true pleasure to be around as they solved my plumbing crisis.

Jesica D.

We needed to get a toilet replaced in our rental unit and I requested a quote from HPG and was satisfied with his price which seemed very fair. Kimo was able to get a couple guys out very quickly and they were professional and courteous. They came with tarps for the floor, wore masks, and placed booties on their shoes. They had all their own supplies, didn't even ask for a paper towel or to place items in our trash can. They were fast and did an amazing job. I highly recommend their services!

Annie L.

Our tub was leaking water from the tub faucet, so I called HPG to have my entire valve replaced. I purchased a tub and shower faucet set from Home Depot, when HPG came and opened the sealed box we realized that the wrong valve was placed in the box. I didn't have a car so HPG offered to help me go to Home Depot to exchange it. After everything was done and HPG left, I realized that my tub faucet was still dripping so I called them again. Kimo was very helpful and sent his guys to come back to check on my pipes the very next morning. They checked all my valves, pipe, and cartridges. They found that there was a small stone that got stuck in my cartridge from the water system (rock entered when the water was turned one), and they fixed the problem immediately. They're so awesome and helpful! Special thanks to Kimo, Justin, Nick, Hank, and Kalani!

Dan N.

Hawaii Plumbing Group did work in my building recently, replacing piping. Do not use this company if you are planning to do similar work. Your tenants and legal team will thank you. My building could not have chosen a worse contractor. In my own experience, they've stolen personal property, left a mess EVERY SINGLE DAY they've entered my unit, and they've failed to correct damages to my unit. If ever you work with HPG, do not expect any level of privacy to be honored. They look through your things and, unfortunately for me, steal my own property! Also, every day they enter my unit, I've had to clean up after them. I'm no clean freak - all it would take is a literal minute of vacuuming or wiping down the unit, but even that is apparently too much for these guys. They just do not care. Simple as that. When it came to corrective work, they'd do the easy things, and ignore any other items. Even when there was clear proof that they caused damage, they did nothing if they couldn't correct it in a few minutes. For us, it was much less of a headache to let things go just to get them out of our unit. AVOID THIS COMPANY AT ALL COSTS. Thank me later.

Dean F.

My sister had a quote to do re-piping from her house to the city sewer line. I called Kimo at Hawaii Plumbing Group and found out that the first quote was very exaggerated and bordering on a scam. Kimo sent his team out there and took care of her re-piping at half the price and done very professionally. I would highly recommend Kimo and Hawaii Plumbing Group to do your re-pipe or general plumbing projects.

John W.

Follow-up to my last review: Rick and his assistant did a phenomenal job repiping my entire 3/2 SFH. Project required all galvanized water piping and cast iron sewer piping to be removed and replaced with new materials. As an added bonus, the home's water and sewer systems were returned to full operation at the end of each work day thereby eliminating the need for my wife and I to find alternative housing during the project. If you are considering repiping your home, then I most strongly recommend you contact HPG for a consultation and quote. This is the 4th time I've used HPG and my wife and I couldn't be happier with HPG's customer service, affordability, communication, craftsmanship, etc.

Don G.

This business and it's employee's deserve an infinity star rating for their honesty and character! This morning I dropped my wallet somewhere out side Joes Grill Express in the parking lot and one of the HPG Crew members found it and turned it into their office manager who call my BOH Office and had them contact me! I called Margret and she explained what happened. I met her at the office and she handed me my wallet fully intact! God bless this establishment! The Aloha spirit is well and alive here on Oahu! You can be sure whenever I have a plumbing need in the future, I will contact the Hawaii Plumbing Group! Thank you for your Honesty, Integrity and for saving me from a disaster!

Richard L.

When i got my estimate from shaun the ac guy he had excellent customer serviceand knows his shit and gave me an awesome estimate. I would definitely recommend him to everyone of my friends. Hands down excellent guy!

G. W.

This review is for the HVAC side of HPG. Installed the Mitsubishi M-series split system about six weeks ago. Two compressors and five air handlers. It was a pleasure working directly with the owner Kimo upon referral from a friend who had recently installed a single split system. I was very pleased with the attentive response from HPG as it was he start of the busy time for AC installs. Many other Diamond contractors were difficult to get a hold, didn't respond, or seemed to be in it for the sales. HPG spent the time to discuss the system layout, cost, and to address concerns and make sure the customer was satisfied with the work. I believe HPG had about a year as a Diamond contractor, however their HVAC crews had decades of experience in the industry as installers. It was less than two weeks upon signing contract before starting work. Installers were very courteous and let me know when they were arriving and departing the work site. Installers discussed their plans before making penetrations in the walls. Installers took pride in their work and paid attention to he details for a neat and clean installation. Upon completion of work they quickly addressed an issue with one of the air handler's mounting plate that came off of its wall anchor. I'm glad to have the system installed and have been actively using the system during this hot and muggy summer. System performs well as designed and is very quiet as advertised. I look forward to continue working with HPG to provide maintenance services on my system. I have since referred a friend to Kimo who is currently having a system installed there.

Annie L.

My experience with HPG has been through Peter. He is the project manager for the repiping work at my rental property, a 45 year-old high rise apartment. Initially I contacted Peter to file a complaint. Peter was patient and non-confrontational even though HPG was not at fault. Over the course of the project, he is responsive and professional. We communicated through phone, text and email. The company sent excellent communication in advance and provided advice and resolution on an electrical issue unrelated to the project. They set the standard for customer service!