Hawaii Plumbing Group

Dean F.

My sister had a quote to do re-piping from her house to the city sewer line. I called Kimo at Hawaii Plumbing Group and found out that the first quote was very exaggerated and bordering on a scam. Kimo sent his team out there and took care of her re-piping at half the price and done very professionally. I would highly recommend Kimo and Hawaii Plumbing Group to do your re-pipe or general plumbing projects.

Randy H.

When your AOAO selects the contractor for a full building re-pipe project, you don't have much choice as a resident but boy am I glad our AOAO chose Hawaii Plumbing Group. The team is amazing. From the on-site manager (Peter) to the crew (Nick, Johnny, Jonathon, Eric, Junior, Mikey, Gomer, and so many more) they are professional, respectful, efficient, and a pleasure to work with. They were constantly communicating and ahead of schedule. They were also able to correct plenty of other problems they encountered along the way.

In our unit, they had to remove multiple walls as well as completely gut a guest bathroom to replace the aging and failing pipes behind the walls. It's a major project and (of course) a major inconvenience when you live and work in the unit. Despite all of that, they put everything back together so expertly that you can't tell that they were ever here. They're hard-core about cleanliness and protecting your belongings and family.

We've been through major projects before but this was BY FAR THE BEST EXPERIENCE that we've ever had with a massive retrofit. Thank you HPG!

So many of the buildings in Urban Honolulu are due soon for these large-scale projects over the next few years. If your building is undergoing this work, I would strongly encourage you to use Hawaii Plumbing Group.

Jeff K.

I have always relied on Yelp to get the feedback when I need to find out how good a restaurant really is or a place where I plan to conduct business. I am writing in to compliment the workers and the Management team at the Hawaii Plumbing Group HPG. My condominium apartment was approaching 45yrs old, and our Bldg Association forewarned us owners last year in 2015, that a complete internal plumbing retro-fit would be needed in the Spring of 2016. It was something I was not looking forward to because other friends had told me as to how invasive and inconvenient it would be. I am here to tell you that HPG, and their Team of competent and skilled workers displayed the kind of professionalism that I thought was long gone. Any questions or problems was handled properly by site HPG Manager "Peter" who made things right. Yes, the work required involved a lot of hard work, cutting into walls, drain pipe removal and their replacement, Finally , to replace and repaint, the removed sections of drywall, and the reinstalling all of the bathroom fixtures, ie vanities, and mirrors. I'm here to say, that all of that was done, with special care not to damage any of the home furnishings in the unit, and to leave each day, only after the work was performed satisfactorily, and the area cleaned up completely.The total work was done in less than 9days. My sincere appreciation and thanks to the Hawaii Plumbing Group, I am happy to refer you.

Hi T.

HPG changed the drain pipes in my condo building. The workers were
irresponsible. They left the lights on in my bathroom, they didn't close the sliding door to the lanai, and they left the front door open at the end of the day. When I spoke with Tiana in the office regarding this matter, she didn't even know how to respond. She replied "Oh, finish your email to Michelle Grand ( General Manager) regarding this matter.

Jen S.

Because we have an association we don't really directly deal with the companies our association hires for our building repairs and our grounds but yesterday as I was leaving to go out I actually got to meet Calvin & Kalani from Hawaii Plumbing Group who was hired by our association to repair our leaking gutters that's causing mold to grow on the front of our building! Not only is it an eyesore and makes our building look pretty ghetto but according to Calvin & Kalani, (who I appreciated that they shared a wealth of info with me)...we could see even more major damage happening if left in disrepair. Thank you Calvin & Kalani for not only repairing the leak on my exterior wall, for also sharing info and answering my questions, AND ESPECIALLY for going way over and beyond and helping this Aunty out when I locked my keys in the house! I can't tell you how much I truly appreciated you guys helping us out and witout any damage to anything! Lol Hawaii Plumbing Group certainly has good people working for them! Sorry I was on my way to appointment or I would've bought you guys lunch! Maybe your boss can do the honors? Thanks again guys!

Magnolia A.

I'm not sure how good or how bad they are person I spoke to over the phone from the start was in a hurry and got bothered by having to repeat email and just a bad from star soo going somewhere else communicate is key for me..

Paula K.

This company is working next door on a commercial space to our offices. Their container/rolloff dumpster overflowed and all their junk is now blocking sidewalks and debris is everywhere in the area. I spoke with Mike who insisted its not their problem and blamed the homeless. I explained the street was clean when you started and its his responsibility to clean it up before they leave. He blatantly retorted. Not our problem. This company has no respect for neighbors or the aina. If you need a commercial plumber..look elsewhere. He cant even follow the rules of Aloha rolloff as they overflowed their rolloff. Just disrespectful to neighbors and concerns. Do NOT recommend this company.

H S.

This company did work on the Apartment building my husband and I were living in, in Hawaii, and it was one of the most miserable experiences we have ever had. They made our life a living hell for three weeks. We had one usable bathroom at all times, which was okay, but every day we would have to come home from long days at work, to clean up their mess. I would have to vacuum and wipe up mud/dirt from our bathrooms, and put the shower curtain back up every single day. We also had to walk on dirty plastic wrap and nasty cardboard for a month, which they didn't even remove before a weekend. It was so unprofessional, we just couldn't believe it.
But the worst part of it was, we left a review on Yelp because of the experience, then the owner had the audacity to bribe us to take it down! I took it down because my husband being in the military, he wasn't home every night, and I felt it was safer to just take it down so they would stop bothering us and making a joke out of our experience. They also broke our bathroom mirror, which took a week to replace, and I had to actually ask them where the mirror was after they were done working. Then they told me the broke it... no one told us three weeks before when it actually happened. Just a badly managed company... I'm so glad we don't live on island anymore, so we don't ever have to put up with this plumbing company again.

Daniel K.

Hawaii Plumbing Group performed shoddy and substandard work at The 2100 building at 2100 Date Street in April 2024, resulting in a water leak that damaged the flooring in our condominium, causing it to bubble up and warp. Worse yet, nine months later, Charlie Stack and Hawaii Plumbing Group have failed to accept accountability for the damage that Hawaii Plumbing Group caused. I am extremely disappointed with Hawaii Plumbing Group.

G. W.

This review is for the HVAC side of HPG. Installed the Mitsubishi M-series split system about six weeks ago. Two compressors and five air handlers. It was a pleasure working directly with the owner Kimo upon referral from a friend who had recently installed a single split system. I was very pleased with the attentive response from HPG as it was he start of the busy time for AC installs. Many other Diamond contractors were difficult to get a hold, didn't respond, or seemed to be in it for the sales. HPG spent the time to discuss the system layout, cost, and to address concerns and make sure the customer was satisfied with the work. I believe HPG had about a year as a Diamond contractor, however their HVAC crews had decades of experience in the industry as installers. It was less than two weeks upon signing contract before starting work. Installers were very courteous and let me know when they were arriving and departing the work site. Installers discussed their plans before making penetrations in the walls. Installers took pride in their work and paid attention to he details for a neat and clean installation. Upon completion of work they quickly addressed an issue with one of the air handler's mounting plate that came off of its wall anchor.

I'm glad to have the system installed and have been actively using the system during this hot and muggy summer. System performs well as designed and is very quiet as advertised. I look forward to continue working with HPG to provide maintenance services on my system.

I have since referred a friend to Kimo who is currently having a system installed there.