Hawaii Kai Plumbing
Company Overview
Hawaii Kai Plumbing is a family-run plumbing company working with household and light commercial properties from Kaimuki to Koko Head. Our crew repair leaking pipes and install faulty toilets. We have operated in east Oahu for over 25 years.
Mark, a licensed and insured Master Plumber, has run his service in Hawaii Kai for more than 25 years. He is supported by his son Timothy and team member Justin.
Business Services
- Bathtub installation
- Bathtub repair
- Drain installation
- Drain repair
- Faucet installation
- Faucet repair
- Garbage disposal installation
- Garbage disposal repair
- Gas line installation
- Gas line repair
- Plumbing inspection
- Plumbing installation or replacement
- Plumbing repair
- Sewer installation
- Sewer repair
- Shower installation
- Shower repair
- Sink installation
- Sink repair
- Toilet installation
- Toilet repair
- Water heater installation
- Water heater repair
- Water pipe installation
- Water pipe repair
Business Location & Hours
Mon: | 9:00 AM - 5:00 PM |
Tue: | 9:00 AM - 5:00 PM |
Wed: | 9:00 AM - 5:00 PM |
Thu: | 9:00 AM - 5:00 PM |
Fri: | 9:00 AM - 5:00 PM |
Sat: | 9:00 AM - 2:00 PM |
Sun: | Closed |
Recommended Customer Reviews

i left two voice messages to call me back. no one called. in my 2nd voice message, i mentioned the work they did for me a few days ago figuring i was increasing my chances of getting a return call -- but no. if you have an emergency (or near emergency), don't call these guys!

I have called Hawaii Kai Plumbing for several jobs at my house and my sisters apartment across the street. Easy to get an appointment. Super friendly local. Really accommodating. They keep the price low by only doing what's needed. They have fixed four toilets, and replacing three rusted faucets that should have been replaced long ago. Sometimes they get busy but I can wait. They stand by what they install and always follow through. I would definitely give them a try if you aren't already a regular customer.

I have used Hawaii Kai Plumbing for years. They are always professional and reasonable. I recently had an issue with one of my toilets. Long story short, Mark did what he had to do to get the job done right!! I highly recommend HK Plumbing!

Unprofessional. Scheduled an appointment with me at 9am Saturday, and called to cancel at 840am? 20 min prior. I dont live on the place so I was already mobilized my day around the appointment. Inconvenient, unprofessional.

There is some truth to review written on 1/26/2014, in that the person answering the phone does not always give a polished, professional impression. However, we've had them do various jobs over the years and have found them to be COMPETENT, HONEST and CORDIAL. I trust these people for a job well done at a fair price. It's unfortunate that the previous reviewer had a negative experience. (cultural differences may partially explain the misunderstanding) My experiences with this company have been only good.

Well let me say this : when I called to make an appointment the lady answering the phone said and I quote: ""We don't go to Waimanalo "" Not sure when last heard this remark 1978 !? Wow

I read a number of Yelp reviews about this company and perhaps the negative reviews were written by people who haven't been in Hawaii for a while. I can understand how someone might get upset over a changed appointment but the reason may well have been a serious problem that someone else was having and the person who was going to do their scheduled (non-emergency) job was sent to help someone like me. I tried to do what should have been an easy Toto toilet seat install that turned into a goat rodeo. I wound up with a leak, frozen feed valve and water coming through the kitchen ceiling! I told the lady who answered the phone that I needed someone right now and explained briefly that I had the water to the house turned off but it was still dripping a little. She sent Tim within an hour and he did a completely professional job in less than an hour. The bill was very reasonable. I was completely surprised. Great service, Good people.

I am very disappointed in this business. I was referred by a neighbor friend who said they charged less and did a good job. I scheduled non- emergency appointments twice and was stood up both times. I had to make the call to find out when they were coming, and both times I was told ""Oh, we are short today,"" or ""Oh, we forgot -my son is busy now going to school- you can call someone else if you can't wait."" I was told "" I could call someone else"" a few times - what happened to apologizing and trying to appease a customer??? I work full time during the week, and I made special arrangements to be at home two times. I inconvenienced my co-workers in the mean time to get this done. They said I would have to wait another week again the second time. They were ""booked"" all day tomorrow when I asked if they could come tomorrow. I feel a good business would re-arrange their schedule by priority and accommodate stranded customers. I was also told they would have to charge extra to come out on the weekend. I would think that would not even have been mentioned that since I was inconvenienced twice. So much for customer service. Very disappointed, and I will not be not be calling them again.

OMG! The lady who answers the phone sounds like she's from another planet! She can not talk intelligently about ANYTHING! She only wants to know if I have called around for other quotes and what they said. I asked to have the plumber call me back so I could tell him what I need and she said, ""oh well, right now we are very busy."" ?????? How do these people stay in business????

Called and made an appointment the same day. Had a leaky spigot. They were a few minutes late. The work was done quickly and the cost was fair. I would use their services again.