Haugen Plumbing

Jack V.

We called Mark and he came out, checked out our situation and made a date to come back and fixed our problems - He showed up on the day he was suppose too. We had a problem with a faucet for (2) years, we have had many people look at it and couldn't fix it - so I tried and screwed it up - Well, Mark fixed it - you can't believe how happy we are, plus he fix the other problems. He did a great job - he's our man! Great Plumber!

Shelli K.

Haugen Plumbing was referred by a friend after another plumber would not schedule a follow up visit for a toilet repair where they had replaced the fill valve and water continued to run. Mark Haugen was prompt to reply and schedule a service call. He quickly identified problems (cleaned out debris, installed new angle stop valve) and made proper adjustments so toilet fills quickly and no more continued running water. I had another job to replace a worn and corroding outdoor hose bibb and install a ball valve, and replace some laundry hoses. Mark was prompt, knowledgable, and friendly, and I would certainly call him for any future plumbing needs.

Donna B.

I had a pinhole leak in my home. I hadn't even lived here a year yet. Long story short, it caused mold and my insurance and the mold company made it really hard for me to get this done quickly and away of my own pocket. Mark Haugen was the only honest contractor out of the bunch. Not only was his work clean and efficient, he stood up for me and let me know what it was that I needed to be careful about-- from leaks, to the people who are supposed to take care of them (mold companies, field adjusters). The best part of this horrible occurrence is that I met an honest man who happens to be an excellent plumber. Especially if you're new to leaks and the process, I recommend Haugen Plumbing.

Phil R.

Bad experience. They charge a $150 call out fee. Then they quote a ridiculous high price so the customer is screwed either way. My wife called and explained the issue and was assured' that it wouldn't cost be more than than $350.00. Plumber arrived, looked at the issue and said it would be $468,00 but claimed additional work needed to be done and the total bill would be $1260.00. I was working from home that day and wife asked me to speak with the Plumber. The guy stated that all the work needed to be done to comply with city code and therefore nothing could be done unless we paid the full $1260.00. I didn't believe him informed him that we would find someone else. My wife had been dealing with the plumber directly and had agreed to a call out fee so we were out the $150.00.
My suspicions were proved correct, we called another plumber and it was a simple fix, The cost ..... $249.00!!!

L F.

Amazing customer service from my initial contact with Mark from Haugen. I called several times prior to my service date with various questions, he answered patiently each time! Now, our job is being completed with exceptional professionalism.
I had a slab leak in my previous home and dealt with many plumbers, NOW that I know of Haugen Plumbing, a slab leak wouldn't be so frightening!!
Honest, professional, friendly, great service and delightful personality!
Does not get any better!

Tim D.

Would highly recommend Haugen Plumbing. Mark was extremely knowledgeable. He was prompt, fairly priced, explained the process, took pride in his work and was extremely professional. Thank you!

Lisa G.

So happy that my neighbor referred Haugen Plumbing! I had my main line break and had to shut off the water. The first company that came to quote me I believe tried to take advantage of my situation and gave me a quote of $5400 and would take a couple of days!! When Mike came over he was very polite and explained in detail what needed to be done, how much I was looking at (which was half of what the other people quoted) and also explained two ways I can go depending on my budget. He was very professional and friendly and arrived on time. To my surprise he even finished the project in one day and had my water on immediately. He ensured all my faucets and toilets were working, also worked in a clean fashion and did exceptional work. I would definitely recommend Haugen Plumbing.

Marshal K.

I don't have any beef with their customer service. They are very polite and came exactly when they said they would. As a renter, I do not have the home warranty policy that other reviewers have. However, to pay them $145 to tell me that they see what could be the problem.....then want to contact the property manager so they can get the job feels a bit underhanded. People should be paid for their skills and time.$145 for a few minutes of looking is a bit excessive.

Also I found this online: ""Trick #4: High cost for the first hour of labor

Standard hourly visits are expensive for the first hour of labor, even if it takes only 10 minutes to fix a simple problem.

Cure: While you can't fault a plumber for charging a minimum labor charge to cover his time and travel, you can take advantage of that full hour of labor you're paying for by having him resolve any small problems or perform routine maintenance tasks to get your money's worth.

Ask him to replace washers, gaskets or O-rings, tighten faucet stems or other small tasks around the home, or ask him for a quick inspection so you'll be able to identify where wear and tear might indicate future problems will develop.""

If you made it this far in the review, just do your research. Save yourself some $$. Again, nice, polite folks. Just felt a bit taken advantage of.l wish I would've seen the above article before my expensive learning experience. Good luck searching!!

Anna M.

The handle to the bathtub spout got brittle and snapped. The water was running and could not be turned off. The only choice was to turn the water off to the house completely. We called Haugen Plumbing and explained the emergency. They showed up, and fixed the problem and then inspected the other bathrooms. Great, reasonable service. When you don't have water in your home, you really appreciate when someone shows up right away.

Heidi S.

When my upstairs bathroom decided to spring a leak, I called Old Republic Home Warranty and they assigned me Haugen Plumbing. Mark called me right away and came out as scheduled and fixed everything. What really impressed me was that there were a couple small preventative things he also adjusted/repaired without even having to ask. He arrived on time, was very clean and professional but most of all, he was friendly and informative. This was nearly 4 years ago and he's been my plumber ever since. He is a family guy with true ethics and morals and runs his business with integrity and a high standard of quality. If you need a plumber, Mark and Haugen Plumbing is your guy.