Hauck Master Plumbers

Shaggy G.

sorry to say, again reminded of how i was ripped off. same toilet backed up. how do these people stay in business. oh, i know. first time customers only.

Mary M.

AMAZING!!! I don't know where to begin. These Mark Jr. and Sr. and brother Bob are professional, knowledgeable, reasonably priced, committed, thorough, timely, they CLEAN up after themselves and the list goes on. I just had my house repiped and they did impeccable work. When I arrived home, my house looked as good as it did when I left and the job was quite extensive. Again, AMAZING!! We are beyond pleased with their work! Thank you Hauck Master Plumbers!!!

Natasha D.

Called and left a message with their service and never got a call back. Used them 15 years ago and was very happy. Perhaps there are some issues with the owner. I was forced to call another service

Britt H.

DO NOT USE THIS COMPANY. THEY TAKE ADVANTAGE OF THE ELDERLY!!! My 75 year old father used this company loyally for ten years. He recently ordered a bidet toilet and hired Hauck Master Plumbers for install. Hauck Master Plumbers not only broke this expensive bidet toilet beyond repair, but come to find out this company charged my 75 year old father, who is also a veteran, $400 to break his toilet. I immediately expressed concern that in all my years I had NEVER had a plumber charge me just to diagnose and definitely not to break a toilet. My father called and spoke with Hauck Master Plumbers and they came to an agreement to refund my father $200 in the form of a check. They NEVER sent the money back. Ed Hauck Master Plumbers are run by liars and thieves. They took advantage of my elderly father, lied, and stole from him. I have never been so disgusted. This is not how the elderly or veterans of this country deserve to be treated. BEWARE!

Woodlands T.

Think twice before hiring this company. We were quoted $1600 to install a new drain field for our septic system being told it could be done begun in a couple days. They arrive at the house with no permit and if we choose to go with the permit (which is the county code) it would then cause the price to go in to the $5000-ish range... Excuse me? I pull permits daily and it does not cost anywhere close to an additional $5k to get this type of permit to be obtained. We were getting charged an additional $3400 to wait for the permit...

Jan D.

Zero stars. 700 hundred bucks and still toilet backup.. Sold two toilets with nothing wrong with them. I Was loyal long time costomer, till I was send son. Big mistake on marks part. called and spoke to him to no avail. I'm gone. Never again.

Ali K.

Today was one of those day's where it started out with an easy plumbing job, all I can say Hauck pumbing and the people they have are second to none. Found myself with no water to the whole house and Wayne the gentlemen who was on call was great and extremely helpful and knowledgeable put our lives at easy Thanks again to Hauck plumbing

Sabrina J.

Hauck Master Plumbers came to my house because my water softener (about 12 years old) stopped working. They replaced the resin and did whatever other magic needed to happen and told me the unit would be good until the resin once again would need to be replaced in about 6-7 years. They were professional and came when they said they would. I believe the cost was fair. I am very satisfied, and I will call them again, although hopefully not for a long time : )

Shenika T.

I have been a customer of Hauck for a few years now and have never been disappointed. Prices are reasonable. And they always go above and beyond for us.

Adia E.

Where do I start? I am flipping a large home in the area. I scheduled Hauck five times over 10 weeks. All appointments were made with Mark Sr. (owner) and were set for a two hour window. For three of the five appointments, the plumber arrived hours later than the agreed upon window. For the second appointment, they actually never showed up at all. When I called to ask why, Mark Sr. said that the got behind and I needed to reschedule. Really? No phone call, no nothing. The third time the plumber (Zack) arrived two hours later than the window. He said he was sent to another job before me. Again, the blame was put on Mark Sr. (owner) for the scheduling issue. Yesterday, I had an appointment window between 9-11 am. The plumber (Mark Jr...who does great work when he is here), arrived at 12:30 when I was leaving for another activity. When I asked why he was so late, his reply was """"my dad does the scheduling and we just go where we are told"""". Really? Given it was the third time they were late (out of only five appointments), I decided that Hauck does not respect their customer's time and activities. So I fired them. I then called Continental Plumbing. Found out that their prices are the same as HAcuk. But, they use software and technology to schedule, dispatch, track via GPS, and invoice. After I called them, the plumber showed up within 30 minutes. He did the work perfectly in 40 minutes. Do yourself a favor. Use Continental as opposed to Hauck. You will be glad you did.