Harwich Port Heating & Cooling

Kevin R.

Installed new heating system very professional and affordable definitely recommend they are a5star company

Tara H.

We lost our heat and started calling around. No one could help us. Harwich Port heating called us back, sent someone over with a few hour and were able to troubleshoot and fix on the spot. They were professional, knowledgeable and courteous. The bill was what I expected. They were wonderful!

Sally M.

Harwichport Heating and cooling is the company I have used for quite a few years. This year my Rheem furnace from the late 70's decided the iigniter was not going to work Sure we need a new furnace but I'm a New Englander so the saying is ""use it up or wear it out. "" The igniter was very hard to find as apparently Rheem doesn't make it anymore and the part had to be sourced several times, but they found one. They didn't give up, they sent a skilled person to do the work and while making me aware I will soon need a new furnace, they didn't pressure me. I appreciate them and expect you will likewise be rewarded with satisfaction.

Edward D.

Excellent, fast maintenance service on my Generac generator. Technicians were very proficient and professional. Smooth process from scheduling the maintenance through the actual maintenance. Highly recommend!

Brian G.

Just a train wreck when it comes to service. Calls not returned, very difficult to schedule, and a brutal upsell attempt when the technician did finally show up (said our brand new Generac System was poorly designed and needed to be replaced by them, of course).

C M B.

Extremely unprofessional to work with. Inflated invoices and questionable billing practices. A bad experience all round

Skipper W.

I really want to like this place because it's a successful local business. And they seem to be very busy so they must be doing something right.

Last couple visits seemed to get less experienced techs.

Last visit was told they couldn't fix AC unit. Needed to fully replace because they don't make parts anymore.

Just had someone else come out. Now the unit runs perfectly as they tested, repaired, and recharged it.

For literally a small fraction of the price.

Barbara O.

Brand new heating system that costs a pretty penny. Improperly installed. Never worked right. Took many many visits to figure out that it was wired incorrectly from the start. People were nice but too busy (or something) to do this correctly. So frustrating!

Kerilyn M.

I have contacted this company on two occasions. One was for a broken central air unit. Second time to install a new furnace. On both occasions they couldn't address any issues for 4-6 weeks. They originally installed furnace and were not willing to budge without sending out a tech. We knew we needed a furnace not a diagnosis. Obviously they don't need the business. Always an excuse why they can't do it!
Not very professional.

Allison F.

We are remodeling our kitchen. Had brand new appliances installed: a gas stove replaced, two toilets replaced and our new dishwasher. I was working from home and asked the plumber how it was going. He told me he was trying to ""raise the door on the dishwasher"" to lessen the hole at the top of the dishwasher and make it more flush with the countertop. He did not know that there are feet on the bottom of the dishwasher to lift the height of the dishwasher to make the space at the top flush with the countertop. He showed us the piece that he broke off from the door hinge when he was trying to adjust the dishwasher door and told us to call Home Depot. We called Harwichport and they had mention the plumber had told them him did not break the door. HE LIED!!!! He also installed a toilet improperly and it rocked back and forth every time you sit on it. This will cause the seal to break over time and the toilet to leak. This has been one of the worst experiences I've had.... It left me in tears and scared to be in my own home as they had to move our gas line to the stove and I'm questioning the safety of this. We called the company and someone came out to check our gas lines and told us that they would replace the dishwasher. I'll see what happens and how they handle it.... But the plumber who lied about breaking our appliance needs to be taught some professionalism and above all.... Honesty. Luckily there were other workers present and heard him say he broke our appliance in case this situation is not handled appropriately and professionally. See photo (He never could figure out how to install our dishwasher properly.... see photo below)