Harvey Baker Plumbing

Chris E.

One very EXPENSIVE clogged kitchen sink! I was charged $250 to unclog/snake one kitchen sink that took less than 30 minutes. I can't believe the excessive price gouging for this service. I can understand if there was time taken to prep the area, remove any items or excess water, etc., but I took care of all that and had the area prepped for the technician. I even provided extra towels, bowls and a real flashlight instead of his phone flashlight. The unclogging left more of a mess to clean than expected. Included in the invoice was a $10 miscellaneous charge, for what I don't know. I even called the office to make sure I wasn't accidentally overcharged. The response, without hesitation: """"Nope, that's the right price"""". Ouch! Unfortunately, I wasn't able to wait for a better priced plumber. Next time, I'll wait!

Tammie F.

I have been using this Company for over 20 years and it was two brothers that were amazing! I called December 7th & spoke to a girl that told me she has been worked there for 32 years, one brother is gone but the other was there & I was excited to hear that! She stated they didn't have any availability till next week and she'd call me back took me name & number. I waited all last week no call. Finally this morning I got an email and thought it was for an appointment & it was a solicitation stating they haven't heard from me in a while? I fill out the form and get a call quickly & they state they have NEVER spoken to me. Funny, I have the call on my call log on my phone that's how I know what day & time I called. Long story short if your going to utilize their services make sure you demand an appointment right when you call them or you'll never hear from them again!

Kim P.

Fast response to my online inquiry, came out a day later and quickly diagnosed and resolved our issue. Highly recommend this company! From the receptionist to the scheduler to the technician, all very personable and professional team.

Greg L.

I have been a loyal customer with Harvey Baker Plumbing for over 20 years. They always do a great job, and this last instance was one of the main reasons I count on this reliable company. I had out-of-town company coming to my house in two days and I found the guest bath shower was not working. I figured it was the shower cartridge and called the office to determine availability. My call was answered by Lynn, and she was so helpful. She stated they were extremely busy, and the next available appointment would be the following week. I asked if I could be on a wait list to see if anyone cancels before Thursday (day of guests' arrival) and she contacted the Dispatcher and said an appointment just opened up for Thursday morning. My plumber was Zach and he arrived during the time frame specified, explained the pricing and noted any potential problems that could occur since this was an older shower. However, I was lucky. It was just the shower cartridge and Zach was done in 20 minutes. Harvey Baker Plumbing should be your first call for plumbing issues given their reputation and exemplary service.

J D.

Thank you Harvey and Juan for coming out on a Saturday night so we can have water. We really appreciate the reasonable pricing and the responsiveness and education! We will be recommending you to anyone and everyone we know! Thank you again!

David M.

I called on Sunday due to a leak in my shower wall. I explained the problem. I was quoted $187/hr on Sunday and $125/hr during the week + parts. I scheduled for Tuesday morning. He arrived within the timeframe. He was here for 2 hrs. I was expecting a bill of $250 plus parts. Instead it was $780. Big difference. Bait n switch? If I explained the problem on Sunday when I booked the appointment, then I should have been informed about the different pricing. I had to pay $333 more. Total BS! The leak is fixed. Good quality work. But very disappointed about being misled about pricing. My review grade is solely related to pricing. I won't ever use this company again.

Five E.

Very good. Plumber made some mistakes and install took an hour longer than expected. But company sending him out made amends and all is good thank you

Dianne D.

Unreliable, schedule-wise. Harvey was here last year to give me a quote on installing my water softener. At that time, I decided not to install my water softener. I set up an appointment on 07/06 for Harvey to come over because although I still have the quote from last year, I no longer remember the plan (particularly where the salty water drain will go). Harvey was to come over today at 3:00 pm. Harvey called me at 2:24 pm and we talked about what was in last years quote. I told him I no longer remember what the plan was for the salty water drain, and that it might help me understand the plan better and for him to see if where the salty water would go if he would come over the house during our set appointment. He said the office will just call me. At 2:49 pm, I got a call telling me that Harvey could not come and that he was with a builder for some emergency. Harvey never communicated this during my call with him at 2:24 pm. I have already cancelled prior plans, and did not book appointments for 3-4 pm.

Laura C.

Could not say enough about this amazing company. Awesome customer service, both in the office and on site... Really felt like we were in good hands and will call on them anytime we have plumbing issues. So very happy with them! Top-notch company!

Marilyn K.

Was very ecstatic with their call from office that Neil& Brandon were otw. They arrived promptly with safety protocols in place. Went to closeout& used camera /locator to find area that was causing the issue. Very knowledgeable, professional, courteous, hard workers. Enjoyed their visit& would reccomend /use again for all my plumbing needs in the future.