Harvey Baker Plumbing

Joe F.

In January 2017, I had Harvey Baker Plumbing install a new toilet ring seal because I was getting a rust like color and sometimes a bit of water around the base of the toilet. The replacement of the ring went fine and he replaced the toilet, but then came the caulking around the toilet. I am a horrible caulker but this guy was worse than me. He applied a minimum of caulk and then wiped most of it off. I assumed he knew what he was doing but that turned out not to be the case. Yesterday I had a backup on that toilet where the water goes almost to the rim before it drains and I had water flowing from the base. It was a worthless $91.72 visit from Harvey Baker. When I called to complain, they said they only warranty their work for 30 days. NEVER AGAIN!!!!

Adora B.

Well, first review 5 stars, second review 0 stars. Called them to have vanity and toilet removed months later. They send this guy Chris out who shows up 15 mins late, overly fake nice, says its a 2 hour job and contractor pushes him out at 1 hour since its done. He returns next time to put it back and I sign saying dont run the clock, 1 hour please, supervisor says hes slow but Ill try to get him going, they charge me for more, whatever, Ill just use someone else next time but oh no, they screwed up. Great! No water should be on the grout while it dries. Its Sunday, everything under the vanity is wet and it was supposed to be dry till Friday at the least, plumber left Thursday am. It was soaked through the vanity. No mention of buying a new vanity of course! Joe, the supervisor comes, no apology. It wasnt tightened he says but it is now, he thinks its all fine so I ask, will it leak again? Maybe, it might expand. Why didnt the other guy tell me that or you until I asked? Shouldnt I fix this to avoid future leaks? Crickets from Joe, he stared. Maybe they dont want a big job, maybe the Chris dude didnt know, I sure dont trust people who do the bare minimum and leave when I probably need new pipes in wall and no one told me, how would I know outside of a disaster? What if its leaking in wall? Joe didnt look under the toilet to check Chris's work. He didnt look under the floor of the vanity, even though I said check to see if he made errors like this there too. Wouldnt it make sense to check the other work since this happened? He didnt. The contractor said the plumber struggled and put 3 wax rings under the toilet so Joe said the floor might not be level with the toilet - the contractor just did the floor so yes, its level. He said its not overtime, I came because you sounded mad, who wouldnt be? Why would I pay you to come fix your errors? If it needed more work, you should have told me, not put it together, leave and then it leaks days later or maybe on Thursday! It could have leaked on my grout and ruined it. He said its on tile, if its leaking its ok - not if the grout wasnt dry!! I still dont know if its ok since he didnt move the vanity. Horrible supervisor, horrible second plumber (first plumber was great).

Aj O.

Best plumbing company ever! If you are looking for honest good people then this is the place for you. I purchased a home and had tons of issues with my septic and these guys went above and beyond for me. Harvey himself even came by to make sure everything was good. Him and Joe are awesome, super helpful honest and reasonably priced. Super happy I found them

Kelley L.

Awesome experience and highly recommend using them! They got us in same day and Chris did an amazing job for a reasonable price. Definitely plan on using in the future!

James D.

I woke up 4 hours ago and found water on the kitchen floor. There was a leak in the wall associated with the faucet on the outside of the house. It was somewhere in the cinder block! I prayed to GOD for a reliable and affordable answer. After that prayer, I found Harvey Baker on YELP. They sent Chris to survey and repair. He was professional and friendly. It only took Chris 90 minutes to finish! That included getting into the cinder block and locating the leak! Chris has over 25 years experience and Harvey Baker was fortunate to hire him. I am a Christian and my GOD directed me to this company. Prayers for a reliable and affordable plumber have been answered.

Cindy P.

Easy to setup appt came out same day at time promised. Gave me a Cal ahead when they were on the way. They were very professional, quick to do the work and very cost effective. HIGHLY RECOMMEND

G S.

Great and fast job. Joel the plumber was awesome, helpful and professional. Came the next day after I called. Company called ahead to let me know Joel was 30 minutes away. Great company!

Laurie T.

Lost our hot water heater during Hurricane Irma due to a power surge. Based on recommendations we contacted Harvey Baker. They were able to schedule a visit within 48 hours which I thought was very impressive given the situation with the storm and all of the power outages. Leo was on time and despite all of the debris was willing to help me dig through piles of fallen trees to locate the main water shut off at the street. When it was time to install the new unit, once he had it unboxed he found that new one was damaged. Leo left to find another unit and was back within the hour. Leo went above and beyond to help us restore hot water, and the new unit and pipework is 100% better than what we had originally. I highly recommend Harvey Baker and if we need them again we hope to get Leo. Fantastic service.

Jessica I.

Good experience from scheduling to the finished product. Very professional and reasonably priced! We will definitely use them again if future projects are needed.

Mark C.

I'm pretty happy with this whole experience. The appointment scheduling, to the promised notification heading toward our house and their service tech Leo. Granted my job was a very unusual one and I anticipated whomever came out, would be reading the R&R instructions on this one. The solenoid at out kitchen faucet was """"ghosting"""". (Solenoid operated means you only touch the metal to turn the water on or off. Ghosting means its turning on randomly without the touch) Leo without a flinch, jumps right into the instructions and then has at it under the sink. I could have done this job myself but because of all the other stuff going on under this sink, it looked way too much like heart surgery! (look at the pic! The red labeled unit needed to be R&R.) Plumbing is the first trade I will hire over most. I HATE PLUMBING and too much could go """"WONG"""" under this sink! Done in less that 25 minutes Leo had time to call the Delta service line to diagnose a red light indicator vs. the blue light seen at the base of the faucet. Turns out Delta needed to replace the base unit also. So no fault of Harvey Baker Plumbing. And yes, when the base unit come in, we without hesitation will be calling them back to R&R the base unit.