Harry Clark Plumbing & Heating

Bre'a C.

Time and time again HCP has come to our rescue! With all the hot weather we decided it was time to finally use the central air ---that we never used before since installing as part of a major home renovation 10 years ago. People thought we were insane installing central air in Berkeley. HCP arrived 2 days after a service request and fixed all the cross wiring in the attic that apparently wasn't finished by the subcont. HCP checked both house zones, and highly recommended to use both zones rather just a single zone because the AC unit would cool the entire house faster and run more [energy] efficiently.

Kathy K.

I was thoroughly pleased with the service and very helpful information provided by plumber Buck Court at Harry Clark Plumbing & Heating. My washing machine leaked a ton of water. After seeing many positive reviews on Nextdoor, I called Harry Clark Plumbing on Friday morning to arrange a service call, was told the earliest available was Tuesday morning, so I made an appointment for Tuesday morning. While working on cleaning up the mess an hour or so later, I received a call informing me that a plumber was unexpectedly available and could come in a half hour. Buck arrived, fixed the problem in no time, fixed a secondary small issue with a toilet, gave me lots of helpful advice on cleaning up the mess to avoid mold, and was all-around a nice guy (as was the woman on the phone).

Martin R.

Excellent plumbers: they show up on time, get the job done right and finish on time and are courteous and clean. I've used them many times without any surprises. I just had a water heater replaced. I'm sure I could have gotten it done cheaper but it's nice to know that I'm in good hands.

susan l.

I usually don't write reviews, and I don't think I've ever written a negative review. But after I read a one-star review below that was similar to what happened to us in many ways, I figured I should share our experience in case it spares others what happened to us.

While replacing a sewer pipe, the technicians piled a huge amount of dirt in multiple places on top of new landscaping, causing $1K worth of damage, even though we have a big gravel driveway with plenty of space, AND it was agreed before the start of the project that we didn't want to damage the new landscaping. When we brought up what had happened, they apologized and agreed it wasn't what we had discussed, and also agreed that Harry Clark would cover the cost of the damage.

We then had a series of frustrating interactions including: the toilet didn't work after the sewer pipe was replaced because they didn't test it (with no explanation), the new gas line was not installed to code, and various other problems that needed to be fixed but we hadn't noticed until a contractor pointed them out to us. They did acknowledge the problems and said that they were planning to fix them later -- but they had never mentioned this to us. It would take up to a week for them to return emails and phone calls, and it was often impossible to get ahold of someone who knew about our project.

While we were settling the bill for the first part of the project, we sent an invoice for the landscaping damage, but they started trying to negotiate and tried to only pay a small portion of the landscaping damage. They took forever to respond and ended up blaming us for it taking so long. At that point, Brad Marshall denied we had been told they would reimburse us for the landscaping damage, claiming that whoever told us that didn't have the authority to do so, even though it was in writing. He was shockingly rude and had no explanation for why we should have to pay for landscaping damage his team had caused. The interactions with Brad basically made the whole thing so miserable there was no point in continuing, so we paid for the work that was done to that point and terminated the contract. We've had extensive work done on our property with various companies over the last few years but the project with Harry Clark, and primarily the interaction with Brad, was by far the most unprofessional experience we've ever had.

Jon R.

Competitive rates, excellent service and craftsmanship. I'm a former general contractor and currently a homeowner / remodeler and had Harry Clark do two plumbing projects for me. One involved re-routing some plumbing vents to allow a skylight to be up to code. The other project was the installation of a tankless water heater and some re-piping from galvanized to copper. It also involved running a new gas line to the new water heater and venting it properly. In both jobs the work was done extremely competently and in a timely fashion. I would definitely hire Harry Clark again and in fact will keep them in mind as my first choice for plumbing if and when I do a kitchen and bath remodel. As a complement to their excellent work, they have a knack for listening to the customer and offering suggestions (that the customer may not have thought of) to help keep the job cost effective an in proper scale. In addition, their office staff is very friendly and helpful.

Lawrence S.

Isak was great! Did a tremendous job in a confined space! Cleaned everything up as well! Great job and a very nice guy!

Richard C.

I remodeled a house and needed to install a completely new heating system. Harry Clark patiently worked with me during the project, and their design was the most innovative compared with other estimators. That was seven years ago, and they have maintained the system annually since then. They have been very professional and reliable, especially compared with other heating companies in the area.

anna c.

Been an annual customer of Harry Clark for many years, and 2 houses. Always do a great job. Technicians are very knowledgeable and seem passionate about what they do. Our furnace broke down right before Christmas, all furnace places were of course overbooked. Got an appointment with Harry Clark for the next day, they ordered the new motor for my furnace and was installed the next day. We had heat for Christmas! Reasonable prices, great service! Friendly workers.
(My furnace broke down on a weekend and I had called other emergency repair places, they told me it would be at least a week, plus would have been double the price what I paid with Harry Clark) I'm never going to bother with anyone else, Harry Clark Plumbing and heating is amazing!

G S.

Would not recommend Harry Clark Plumbing & Heating (HC) even as a last resort. Contracted them to install two HVAC systems. They installed the ruff and when it came time to do the final, startup,,, they stated several reasons over several phone calls they high lights are,,, they needed more money, they don't work in the area and the original contract was whom they have a contractor with not the home owner, so they don't have to honor it.

Elise D.

We have had very good service from HC. The latest was during the recent cold snap. Our furnaces were down and we called on HC, who sent someone out the next day. He was on time, explained exactly what was wrong and how he was going to fix it. Best of all, he did fix it for a reasonable price.