Harry Barr Plumbing & Heating

Matt S.

We have used Harry Barr Plumbing several times. Today we needed help with a clothes washer connection. I ran into Harry at the local bagel shop and he handled the interruption to his morning with good grace. An hour later one his guys (Fonzie) arrived with a trainee and they sorted us out. Good local service is important and these guys deliver.

Brock J.

Harry Barr Plumbing destroyed the downstairs of our home causing thousands of dollars of damage. He installed a toilet in our upstairs master bathroom and neglected to seal the shut-off valve on the toilet. He also never sealed the baseboard heating in both upstairs bathrooms that he had installed. His mistake caused a waterfall to flow from the upstairs bathroom through the ceiling of our downstairs bathroom, creating significant water damage to our downstairs bathroom, the kitchen ceiling and adjoining living room walls. We had hired Harry Barr Plumbing to prevent floods not cause them. He openly admitted that it was his worker's error. However, he tried to bully me into agreeing to have him just patch up the ceiling and not to worry that there shouldn't be any water or mold damage. This was the farthest from the truth. Water had seeped through the walls and insulation down to the flooring and it was a mess. This was confirmed by experts who we had evaluate the situation so we would know how to proceed. We initially hired Harry Barr Plumbing to replace pipes in our upstairs bathrooms. When his workers were doing the work initially at our house, I noticed that they were always in a rush to get moving to the next job. The workers were constantly being interrupted by phone calls and text messages that completely distracted them. I believe this is what caused them to negligently forget to seal the baseboard heating and toilet. When you rush a job, errors happen. This showed me the company's total disregard and lack of caring. When Harry Barr confronted me after he caused flooding in my house, he said his reputation means everything to him. Well, if it did, he didn't show it because during the weeks his workers were at our house, he never once came to check on the job or the work being done. He filed a claim with his insurance carrier to report the damage he caused. We have yet to receive reimbursement from his insurance carrier. What's even worse was that he texted us to find out if we ever received his bill and obviously he's wondering when he is going to get paid. What nerve! After asking around, we learned that his insurance company is the bottom of the barrel. I guess, birds of a feather flock together. We were without a downstairs bathroom for over 3 mos. To top it off, our teenage daughter had foot issues and was to have foot surgery. She was immobile and any time she needed the bathroom she would have to crawl upstairs. We had move on this and layout more money upfront to get the bathroom done before she returned home from the hospital after her surgery. At the very beginning of the job, at his suggestion, we placed a ""special order"" for parts for our shower (the cost of $900 that had to be prepaid) from the plumbing supply company he told us to use in Wayne on Hamburg Turnpike. Mr. Barr sent one of his workers to pick them up. A few weeks went by before the parts were able to be installed. When they were to be installed, we could not find the parts that his worker said he supposedly delivered to our house. We showed him the invoice of the parts that were to have been picked up and they were nowhere to be found. Since the order showed that they were picked up at the plumbing supply store, we were stuck because we had already prepaid for the parts. One of his worker admitted to us that he didn't even check the box of parts he picked up to make sure all of the parts were there from the plumbing supply store because he said he was in a rush and he wasn't able to recall if all of the parts were actually there. Another one of the workers told us that they have had issues with this plumbing supply store and it happens all the time. Parts that would have cost us $900, ended up costing us $1600 because we had to replace the order (from another company). Had his company properly done its job, we would not have ended up spending money we didn't need to spend. Come to your own conclusion of whether you want to hire this plumbing company.

Rob R.

Harry Barr is exemplary and runs a top notch service business in every respect. We have used them numerous times in the 9 years living in Wayne, and I won't go to anyone else for plumbing/heating needs. He and his staff are organized, timely, dependable, personable and, most of all, real plumbing/heating experts. Harry and his crew are simply the best service business I have ever dealt with as a homeowner. Every business could learn from these guys.

When I have had an emergency, Harry or one of his team members made us a priority. If he has other pressing jobs and yours isn't an emergency, he sets a realistic timetable to get to your work. They don't sell you anything you don't need, and don't try to ""fix"" things that aren't broken to make a buck. A truly upstanding business.

Just last evening, my heating system went haywire. Harry was at my house within minutes - WELL AFTER normal business hours. It turned out to be nothing but a homeowner blunder on my part. Not only did Harry provide above and beyond service, but this is probably the third time where no work was needed and Harry did not even charge me for his time/inconvenience of coming out after hours. I was grateful but also amazed that this kind of business still exists in 2017.

Harry Barr Plumbing & Heating will ALWAYS have my business. Thank you, Harry.

Alex S.

My parents have used Harry Barr in the past and they were amazing and very honest. I've had the same experience with them recently, although they could not service our issue they didn't charge me to come out and take a look even though it was a same day call.

Thanks!

Paul D.

I could not shut the water in my bathtub shower. It was dripping very badly.

They showed up in just a couple of hours. Nick was very informative and professional.

Rex M.

These folks truly are the best. I have never met a more honest and trust worthy company. This day and age it is hard to find a company that truly cares about the customer. This company truly cares about the customer!!!! When it comes to plumbing and heating make Harry Barr your first call. They are rated the top plumbing and Heating service for a reason. Honesty and trust worthiness.

Drury B.

Quick to respond, fair pricing, very friendly and helpful. Only 4 stars because he wasn't able to fix my issue without it costing more than I have, but that's due to my house being weird and not their fault.

Hans L.

Called Harry Barr in the AM because my Furnace had stopped working, another plumber recommended Harry, because he would not be able to look at it until later in the day.
Harry came pretty quick, was very professional and knowledgeable, and diagnosed the problem immediately, Nick (also very friendly and professional) came back later in the day with the new part and got my furnace working. My only issue with them is the cost, I thought it was too high for the service (I checked with a few people and they thought the same), I don't mind paying a little more for excellent service, but not when it's excessive.

Update:Spoke with Harry, as previously stated, he is very friendly and professional, he explained the cost in more detail and after talking with him, I will definitely use him again if the need arises.

Steve G.

Professional, prompt, prioritizes appropriately. Highly recommend in a world where you're not sure who you want to let in your house, and whether they will do the job.

Carla B.

Very quick to respond. Pricing fair and Nick knows what he's doing! We plan to call them for any future needs.