Harris Water Main & Sewer Contractors

Mariposa P.

In case you are considering working with Harris Water Main and Sewer Contractors on Atlantic Ave, this is how they do business. They have left trash on the block for two weeks and they harassed me when I was looking at the trash and didn't even know it was theirs (they happened to be on the block and watching me...???) I didn't even reach out to them or 311 to complain but they started it up with me on the street like I was at fault for noticing their trash. WTH.

They screamed that they ""didn't leave the trash,"" not acknowledging that all their materials (barricades and 20 pieces of plywood strewn on either side of the street) created the environment to attract tons of trash and rats, block the drains and keep street cleaning from happening for weeks. This is a reflection of how this company does business.

Not even realizing the company responsible for this was outside, I was verbally assaulted by their worker while I just happened to be surveying the trash. I was trying to unlodge some of the trash and the driver of the vehicle, who I didn't know was responsible for the trash, yelled at me, ""Why are you touching the wood?!?"" I was completely alarmed and the person continued to harass me about the trash they left.

Only when I called the company following this interaction (two weeks after the barricades went up), did they say they would ""try"" to clean up the mess. They came back and are now just using a shovel to move the trash around a few feet away, which does nothing to address the mess.

Lewis H.

We had a problem with low water pressure. Harris diagnosed it and fixed it by replacing the tap from our house main to the city main. They're not cheap but they are generally very professional. All good.

But we had to push to get them to agree to letting us retain 10% of the cost until the job was done - meaning the street repaired, not just the tap installed. Good thing! It took them 6 weeks to fix the street and to get the last of their barricades from in front of our house. Never pay 100% of the cost until 100% of the work is done.

Anthony M.

Had Harris replace my lead water main with a new copper pipe. The quote was $100 more than another company quoted me, but the warranty was longer.

They charge you an additional $700 for an ""Arborist"" if you have a tree within 50ft of the dig. This seems like a money grab as I don't know if anyone on the crew was a certified Arborist and all they did was caution tape the tree. Charging $700 for this is excessive.

The job was not easy due to the design of the front of my home. I told them to come out and do an assessment but they said they didn't need to.
However, it took them until 7:30pm to finish the job and get the water back on. They crew worked very and the foreman Fredrick seemed very knowledgeable. The concrete restoration team did a good job at first site (Hoping it holds up)

Overall, I think Harris is a decent company. The guys on the crew were professional and worked hard and the ladies I spoke with in the office were responsive and professional.

Laura B.

My sewer line collapsed and I needed to replace it super quickly. Harris gave me a great price, got the permits really fast, came exactly when they said they would and completed the work in 1.5 days - a half a day quicker than they estimated. They then returned to redo my sidewalk and street, and again were super efficient. I would highly recommend them if you need to replace your sewer line.

Michael M.

Brett was great to work with. He resolved all issues we had a gave us a great service

Mary D.

They were on time, answered any questions I had.
The whole team was very professional. I was so pleased with their work I would give them 5 stars if YELP would allow.

Abbot W.

While repairing a water main on my Brooklyn block their workers crashed their backhoe into my parked car and left the scene. It was hit so hard the car was moved back four feet. This hit and run ended up costing almost $5000, wasted days of my life, left me with a rental car expense, and ruined my planned vacation. If I had not had a webcam in the front window of my apartment I would never have known who damaged my 2015 Subaru. How many other cars have they damaged and left the scene ? At least two workers witnessed the crash made no attempt to contact me, even though the water main work was being done at a longtime friend & neighbor's building, and most people on the block know my car. The webcam clip was discovered almost a week after the accident. After leaving them a message the owner called me to say that his family owned company has been in business for over 100 years and this is not how they operate. But apparently it is. And they have never asked me ""what can we do to make this right.""

Anastasios K.

Initial conversation started off not that great but the end result was Harris talked to AWR and got my claim approved. My experience so far is very pleasant. The work was completed and everything is great now.

Antony C.

Harris Water Main & Sewer was amazing!

I worked with Elvis and his crew. They were absolutely professional. Initially, I thought my plumbing problem was a burst, leaking external sewer pipe from my basement to underneath the sidewalk, and that 8 feet of the sewer pipe had to be replaced. The Harris team dug approx. 8-10 feet deep into the sidewalk and quickly saw that all the external sewer pipes connected to the main city spur were burst and had to be replaced (over 15 feet). They went above and beyond and replaced all 15 feet with new pipes.

They got the job done swiftly and professionally. No time was wasted - the crew was courteous and did their job well. They placed in new sewer pipes, filled in the sidewalk hole and placed in new cement for the sidewalk at the end. It was a great experience working with Harris.

Tony C.
Queens, NY

Hope D.

Harris water main is great. Mike was Awesome and made sure everything was taken care of. I have great pressure now. Had a few issues that needed tending to after the main part of the job was done but Mike followed up and made sure everything was done to my satisfaction. They very professional and I highly recommend Harris water main when you need the job done right. Bonus is their prices are the best in their line of work.
Hope D
Brooklyn NY