HARP Home Services

Robert L.

I contacted HARP a couple years back. I have 2 condos and one business I wanted serviced regularly. I also hired them to install 2 new HVAC systems for my business. They handled the condos pretty much no problem, except getting appointments made lately has been nearly impossible. The 2 systems they installed at my business did not function properly for the whole cooling season until after several visits they final repaired all leaks in the system. Then they send me a form letter stating they no longer want to service my business because they do not want to service a business. Well, I guess I take all my business elsewhere.

Leticia D.

I have used Harp for years. They handle my A/C and heating and have always been professional and prompt. I would recommend them to any of my friends and I have. They take the time to explain things to you and give you options when available.

John L.

The technician Andrew was punctual, polite, knowledgeable and considerate. He didn't seem rushed to get through appt. He put on shoe covers when entering our house to keep floors clean as he was going in and out the door, he thought of everything. That is customer service.

Tim M.

Had them come for a maintenance call. The only thing that needed to be done was to replace a trap which I told them had been leaking. They charged an outrageous $219 for this! I looked up the cost of the part on line and saw it only cost between $10 - $20. I never should have agreed to it. I felt on the spot. They were here already on the maintenance call, which cost an additional $80 so another $200 to replace a trap seems way out of line. I left message with the Service Manager to complain. No one has bothered to call me back. 06060

Michael C.

I have used Harp to maintain the furnaces in my duplex for last 15 years. They have installed a furnace and two hot water heaters for me over the years. The technicians have always been very professional and done a good job. I've never had to call them up to come back and fix something that they did. I would (and do) recommend them to family and friends.

Jim M.

In the 2-1/2 years I have been with HARP, the techs are always professional and friendly. We had to have a water heater replaced and were able to get that done the following day.

Ken B.

First time we used them for plumbing work, but were very happy. Came out on time as scheduled, got to work done promptly. Sean and Raul where knowledgeable, courteous and personable.

Judy T.

Their service tech was excellent found the gas leak within 10 minutes.
My only thing that I don't agree with was the $98 diagnostics fee not being partially applied to the repair cost when you have the job done.
I can understand the charge if you don't get the repair done.

Frank S.

I have used Harp a number of times in the last couple of years, furnace tuneup, new A/C install, water heater failure, new programmable thermostats and a bathroom faucet breakdown.
Every encounter with all the Harp staff was pleasant, professional and honest. There was good communication every step of the way and great customer service. On the last visit the technician took photos of the problem sent them to the manufacturer, fixed the problem on the spot and ordered replacement parts (no charge) sent to me to have on hand if any future problems develop.
Great customer service at a fair price!

David W.

We have used HARP Home Servies for HVAC upkeep for 5+ years. We recently had them replace our AC and furnace systems. We negotiated a price that we were happy with, and HARP performed exactly as they said they would. They did an admirable job of keeping our house clean, and they took the time to provide needed explanations. I highly recommend them for doing exactly what they said start to finish.