Harold's Plumbing

Kenn H.

Needed our washer water valves replaced and called and sent pictures of the job and got a quote for $320. A week later they came out to perform the work and charged $570. I got three quotes for this work and they were the lowest quote but ended up being the highest at the end. They practice the old bait and switch. Severe lack of integrity and unethical.

Wendy H.

So pleased to find a quality local plumber.
From the first call to the visit, communication was excellent and they knew their stuff. Showed up early and finished quickly. The price was way better than I was thinking it might be. I will be recommending them.

L F.

I had a toilet that leaked at it's base because the wax ring had expired. First of all I had to wait ten days before I could get service which contributes greatly to the water damage. Dave showed up and was quick and efficient, at least at first. My original request was to lift the toilet and put in a new wax ring and also install a new shutoff valve. He immediately went to installing a ""repair flange"" that in the end would not fit under the toilet. He lifted the toilet several times making modifications to the repair flange and each time replacing the wax ring but to no avail. Eventually he just used the original existing flange, as I originally requested, and put it back together with yet another wax ring. I believe that this speaks to his level of experience.
Dave started out as quick and efficient and eminently professional. As time went on he got snippy and started throwing his tools down and acting visibly upset. He was making me anxious. He spent 2 1/4 hours at $149 per hour to do a half hour job. The final bill was $530 including all of the parts that he ruined.
I called and talked to Dean at Harold's Plumbing and asked for some mercy since the bill was more than half of my monthly fixed income. Dean said he'd talk to Dave and see what he could do, but I haven't received a timely response and now I don't really expect one.
I gotta admit, Dave was driving an mighty awesome (expensive) truck so I can guess where a lot of the money goes.
No, I have not been financially compensated for this honest critique.

Lindsay L.

I thought the service was fantastic and I didn't feel like I was being raked over the coals. The communication was fantastic and they were timely!

Jim B.

Showed up promptly and did the work needed for the price quoted. It was a simple job (garbage disposal install), but they delivered great service.

Tammy S.

I realize that COVID has slow down the availability of products, but I waited 4 months and had to continue to call on the status. When the shower finally arrived and the plumbers brought it to install the backer board's for bars to be installed were not adhered to the back of the shower walls. They did not adhered the shower walls to any backing on the walls . Not happy for the amount if time I waited to have this installed properly.

Otto M.

I've had the misfortune of needing a plumber 4 time in my home. 2 hose bibs, a hot water tank replacement and a leaky shower drain. The whole team is wonderful. Dean is easy to work with. Dave is the plumber who came to my home and is also a pleasure to work with. Fast, professional, reasonably priced, courteous.

Cj K.

Really great service. I had Tom here today and resolved the issue in minutes. Highly recommend the company. They really care about their local customers and I have been using them for years.

Tim G.

Very pleased with Harold's Plumbing's staff. Dean was more than helpful on the phone and even offered to talk me through fixing my problem. Dave replaced the main shut off valve and was a good guy to work with. Very personable and knew what he was doing. Plus they were $300 less than another area plumber. I hope Dave enjoyed the weekend at his cabin outside Cle Elum. He deserved it!!!

Deanna M.

The T&P valve on the hot water tank in my home was expelling an excessive amount of water. I contacted Harold's to schedule a home visit. While on the phone, Dean mentioned tapping the valve with the handle of a screwdriver to see if that resolved the issue.

I followed his advice and it worked! No need for a service call now.

In a world fighting the Covid-19 pandemic, where money is tight and small businesses are struggling to survive, I'm sure the charge for a house call would've been beneficial for Harold's crew. Dean's info saved me $$ and for that, I am very grateful.

This is definitely a situation where the customer was put first! Thank you!