Harlem Plumbing Supply

P S.

I don't like bog box stores. Roaming the aisles for hours trying to find the one employee that is both present and in possession of a brain. I like finding the good supply houses and dealing with them. My last job was a replacement of an ejector pump at my dad's house. Not a rosey job by any stretch of the imagination, but it's the sort of thing that is nice when you get it done. When I walked into Harlem Plumbing I made it clear. ""I don't want lousy china crap that breaks in three days"". The folks behind the counter knew precisely what I was talking about. They did a fantastic job. I had my list, I knew what I needed, I knew the calculations, head loss, applicable codes....but they were ready to help and had some great advice and stories. In modern times, the word expert is now exclusively used to describe talking idiots on TV, I must say that the folks at harlem plumbing are master tradesmen (and women?). They also have a good throughflow of top notch local plumbers. There was nothing intimidating or condescending about the interaction. the folks were prompt, professional, friendly. Where the ""smart one"" at the big box store watches a 30 minute youtube video as training, these folks had been in the trade all of their lives. I left absolutely certain that I had the right stuff and the job would be done right. I can't say that for the ""happy, shiny, lucky, golden"" store brands at the big box stores. That experience is more along the lines of ""god, I hope this crap works"". Harlem Plumbing is a solid local supply house with great people. I can't say it enough. Rock on Harlem Plumbing! Please don't stop or sell out to the corporate pukes. The service you provide is much needed and appreciated.

Matthew K.

I am glad I came here. I stopped at the big box stores and they had some options but nothing that would help with my issue. Once I got here I had the feeling they usually work with plumbers more but the staff here was and I could tell they had the experience and knew what they were talking about. In fact I drew out what my issue looked like and they talked me through a couple ways to fix it. They also had tons of options so you were bound to find what you needed. All my future plumbing issues I plan to come here for the experience of the staff and the large selection of options.

Miguel P.

Over priced and items do not have prices on shelf. Never fully in stock of all supplies. Unprofessional. And lastly the worst part is no money back if you need a refund. Only store credit which sucks cause now you have to buy more stuff from them if you don't want to. So you have to know what your buying the first time if not your out of money. Then given a sob story that the other day they tried a refund and it took them 4hrs to do it which is a lie or they are super outdated on their cash register/payment structure. Never again will I shop here. Needs new management and prices to be fair. And more knowledgable associates. BBB has been informed aswell.

Jim H.

Prices are outrageous, the staff I spoke with was inexperienced and lacking the knowledge, nobody available to help me. Just ridiculous

Kathy L.

George is extremely knowledgeable and is the reason Harlem Supply exists. George was never let go, he owned the business, sold it and stayed on to help teach the new owner the business. It is very hard to help people, when they can't clearly tell you what is wrong. It is because George's help is still needed that he came back. The business was set up to serve plumbers primarily, but they are always willing to try and help non-plumbers. I would give them 5 stars, but they just can't always have everything you need in stock, nor can they have all the personnel needed to immediately wait on every customers - no one can.