Hardy Plumbing

Juan V V.

I called this company not knowing all the bad reviwes that they have. To make a story short I won't call this company ever again. It was very expensive and tricky the man had to came two time just to attached a 1/4 in plastic pipe in the process he damaged the hot water line. I was charged for two trips . Only once not twice Never again. Apparently they don't care for their customers

Hargravejason H.

Worse service ever. They showed up in January and said they would get back to me, here it is march and after calling numerous times I finally got a manager. The Manager said someone would be out before lunch at the end of the week, and after lunch I called and they didn't call me or show up. I called them, they said they were stuck and wouldn't make it, but would come back Monday... Monday came and went and they didn't show or call... I called many times and was re-assured they would be here before the end of the day... well they didn't... Service is horrible... if you cant make an apt, call the customer...

Cameron N.

This company was sent out by American Home Shield to repair my moms sink and toilet. When you put in a maintenance request through AHS, you don't pick the company yourself. They send out whatever company they're contracted with for your area. I just so happened to be home because my mom had just had surgery. Prior to putting in the request, we checked online with AHS and reviewed their COVID precautions and were happy to see that AHS supplied their contractors with masks to help protect their policy holders. So imagine our surprise when the repair man showed up to our door... NOT wearing a mask???? And though our repairman was not wearing a mask, he did make sure to show up in his Trump hoody :) which gave a lot of context :) for his lack of regard for the safety of patrons :) in the midst of a global pandemic that's killed millions of people :) The toilet running has caused my mom's water bill to reach $400 and with the repair being made through the warranty company, she had to pay upfront...So my mom decided to just let him carry out the repairs and we went out to the back porch. No matter what your political affiliation may be, you have a job where you show up to the homes of other people. People from all walks of life. You don't know how seeing that across your chest makes them feel, or whether it's triggering. It's wholly unprofessional and super bold and insensitive. But after reading through the countless other 1 star reviews, professionalism is absolutely NOT to be expected from this company. Avoid them at all costs!!

Jason M.

I needed a plumber to come out and replace the pressure reduction valve on my house. I had called another plumber and they couldn't get to me for a few weeks. So I asked around and Hardy Plumbing was suggested to me by a parent from my kids baseball team. I called and made the appointment. Mind you I had already located the valve, dug it up so all he had to do is coming in remove the old valve and replace with a new one. When he arrived I explained what problems I was having with my water pressure. Without further investigation he goes outside to the site of my excavation and says, yep, should have one in my truck. So he yells to his wife, whom I find out later has been working along side of him for the last year or better, for her to bring the part out of the van. After the removal of the old valve he realizes he doesn't have the right fitting and has to run to the nearest Lowes. I direct him to the one in Evans. The whole time he is complaining about having his wife on the job site and how he doesn't think this is going to work out. He finally gets the new valve installed to find out it is not the pressure reduction valve at all. He traces the main water pipe under my house to my EPI water filtration system. After choosing to bypass service and have the water fed directly into the house it appeared to resolve the issue I was having in my kitchen since. I asked how much and he said, let me call in and find out. So he makes the call while I am standing there and the person on the other end nonchalantly says, charge him $495. So I didn't argue since I was not given a quote before-hand. The service technician even said that seems high. Later that night I looked it up and the average price for that job is less than half that. I wrote a letter to the asking to call me and explain what was going on thinking that they may have just charged me the wrong rate by accident. They didn't even show me the courtesy or respect to call or respond back in writing. I would not recommend them even if they were the only ones to have availability with a water main broken in your house. Find a quality professional plumber somewhere else.

christina e.

Our home warranty company, American home shield sent this company to our property to find out why water was squirting up from a hole in our kitchen floor. The technician found a tiny spot of water under the dishwasher and concluded that the dishwasher was causing the leak, even though it was clear that the water hadn't extended past the dishwasher and was so small it couldn't possibly be responsible for the water under the floor. I contacted the company and was assured that a supervisor would accompany the technician the following day to determine where the leak was coming from. The supervisor never showed up and the technician admitted that the water wasn't coming from the dishwasher and that he wasn't going to investigate further. AHS has agreed to not charge us for the 2 visits since absolutely nothing was accomplished. As a military member I have lived in several states and have owned several homes and never have I dealt with such an inept, rude company. AVOID AT ALL COSTS. If you are a military member and are using AHS and this company has been assigned to you please know that you can insist that AHS assign you a different company. We will definitely be reporting this company to the BBB.

Lopa B.

This was the company that American Home Shield uses in my parents area for plumbing issues. When their faucet was leaking, this is the company that was sent to them. In trying to fix it, they broke the two hot water/cold water knobs. Instead of fixing it, we were told the whole thing would need to be replaced. They guy lied to our American Home Shield company and told them that someone had tried to fix the faucet before when that was never done. This caused American Home Shield to not cover this. Hardy Plumbing said they would replace it but they couldn't schedule a time and were uncommunicative for days after, not returning phone calls or messages when we wanted to know if a faucet was ordered. After 10 days of no water in our kitchen, they finally came to install the faucet. They charged $595 without any kind of break down of the cost. When we look up the cost of the exact model faucet they bought, it's no more than $250 online. They were here less than an hour to install it and then charged close to $600. This is a company we will never use again. And we will make sure everyone knows about the way we were treated.

Lisa T.

Employee came out and said he needed part and would return the following day. I asked what time and he said QUOTE """"I can't give you a time yet because that associate comes in at 3:30am to do the scheduling...but you're definitely in the books for tomorrow!"""" Needless to say, next day, 11am...haven't heard anything so I called and not only was I NOT scheduled, but I was essentially called a liar as the worker I quoted above denied saying it! No apology, no accountability, no responsibility and certainly no integrity!! WHEN THE EMPLOYEE LIES AND THE BOSS DOES NOTHING ABOUT IT AND THEN EXPRESSES NO REASONABLE RESOLUTION OR HONOR TOWARDS THE CUSTOMER AND THEIR DILEMMA!!!!

Kimberly W.

An outside faucet disconnected from the pipe at 7:30 pm. I called Hardy Plumbing, and Eric arrived within an hour. He finished the job in no time, and was extremely thorough and respectful. Excellent price for the after hours call and skill set. Definitely recommend for your 24 hour plumbing needs.

David D.

They do shoddy work. Just save yourself the time and money and get someone else who will do a job right the first time and not have your pipes coming apart months later because they were in a rush and didn't really care.

Josi G.

Nice guy, but I wasn't informed of their $98 show-up fee until after the fact. I just wanted a second opinion and wouldn't have had them come if I knew about that.