Happy's Plumbing

Kati S.

Happy's was contracted out by my home warranty for an issue. To make a long story short my home warranty sent out Happy's in error but charged me for it anyway. Due to my warranty service's error my plumbing issue became emergent and I had to pay out of pocket and at after hours rates (still battling Fidelity - they are terrrible!!) and on top of that I was out the service fee that Fidelity absolutely refused to refund. I called Happy's while pretty much at the end of my rope and rather than responding to an exasperated customer with frustration they were nothing but understanding. In fact Happy's refunded the service fee even though it was Fidelity's fault. This helped me sooooooo much since I was out so much from paying for the repair that my warranty service should have covered. Thank you sooooo much Happys for operating your business with integrity and kindness.

Helena B.

Home warranty company has sent us these guys for three separate plumbing issues over the past 2 years. Every appointment was kept on time, and the dispatch operator was helpful when I needed her to be.

The plumbers were both polite and went, IMO, above and beyond to fix or replace my antique plumbing fixtures. In 2 of the 3 cases, several repair attempts were made (to please the home warranty company) before eventually simply replacing the equipment--which is what the plumbers told me would probably be needed when they first assesed each issue we were having.

So, the extra visits and time is on the home warranty company. In the end, every problem I had was fixed to our satisfaction. We also had them replace an additional outdated toilet that was bound to fail like its counterpart did (which was what prompted warranty call #3).

I will not hesitate to recommend this company or to use them again--home warranty or no. They were able to repair my old, off-brand stuff when parts were available, and provided affordable replacements when repairs weren't possible. Both plumbers I met were knowledgeable, personable and seemed happy to answer questions and to help me make decisions on how to proceed.

Victoria N.

Good customer service from beginning to end! Easy to schedule, plumber came out and did a great job fixing & replacing our disposal, fixed all the leaky toilets. Price very reasonable. More importantly, they forgot to replace one of the toilet handle and when I called, they were quick to schedule another time to come back out and to do it for Free! you don't see that now a days.

Kelly A.

I wish we would not have hired them to come to our house. We had a leak in our house in the ceiling and they came out to fix it. The plumber did not put in any effort to figuring it out. He just assumed it was the toilet and left. He really didn't seem interested in taking the time to fix it. It turns out it wasn't the toilet, so we hired someone else to come out and I'm so glad we did because it was the shower. It took them a while to figure it out but they didn't give up like Happy's plumbing did. Then our home warranty company hired them again to come out to fix the hole and it looks TERRIBLE.

Valerie W.

Called beacuse I had two toilets making noises. Lady whom I spoke with was very helpful looking for a convent appt. Jess showed up already prepared for my issues. Fixed both within 20 minutes. Then offered to check my two other bathrooms. Both passed his inspections. Great service all the way around. Will defiantly refer and will use again....

Brian J.

Loser company, definitely avoid. I had an appointment with them to fix a few things and they stood me up. Didn't show up, didn't call, didn't even answer their phone or return my voicemail. There's not much more to say. If you actually want to get your plumbing problems fixed, you should go elsewhere.

Jill B.

We came to know Happy Plumbing when we were under home warranty. They were always knowledgeable, fast and efficient. Now that our home is no longer under warranty we continue to use them. I called them on Sunday afternoon about a plumbing problem. They came out by 8 a.m. the next morning and it was fixed by 10 a.m. I will always call them first.

Peter G.

Well, maybe it isn't quite 'woohoo' but it was pretty darn good. I called for a kitchen sink problem (really two--a leak underneath and low pressure in the faucet) based on a referral from a friend. My first moment of Happy's-ness came with the cheerful intelligent female who answered my call. She listened to my description and found an appointment slot at 8 AM two days later with Brian (I had hoped for Tim because my friend had mentioned him, but no biggie). Brian was there at 8 sharp Thursday morning and went straight to work after I showed him the issues. I went into the next room to surf and let him be. Maybe 40 minutes later he was finished and showed me what he had done to fix the problem and gave me a few pointers on avoiding a recurrence of either one. Packed up, left no mess, and said goodbye. 48 hours later and no sign of any leak or low pressure. I'll call again for sure.

Kendall R.

The plumber Happy's sent to my house wasn't prepared to repair the issues I had called about ahead of time and specifically described. Once shown the issue, he had to leave and go get supplies. He was not at all clean or sanitary and brought no booties to wear indoors (although I had been told on the phone that OF COURSE all their plumbers use them). He left the house after the repairs and didn't turn our breaker back on so we would have hot water, but he did call at least and let us know about it or this review would be much worse. At least he fixed the issues he came out to fix but took forever to do it. If I use them again, I would prefer a different plumber be sent out.

Brie S.

UPDATE. Ten days after the technician ""fixed"" the problem, it failed again. I've reduced their rating to 1-star.

Wow... a technician from this place was sent out by our home warranty company to address an issue with our hot water heater. He clearly had no idea what he was doing, made countless excuses for why he couldn't fix it, auugghh.

He was at the house today to work on it. He called me after it was done (he met with our real estate agent at the house) and spent the first four minutes telling me about how it was acting funny and malfunctioning... then tells me its working fine and is all fixed. When I asked what I was supposed to do when it stops working (which it inevitably will), he didn't have an answer other than ""I'll have to come back.""

Really, really unimpressed.