Happy Valley Plumbing

Kathleen J.

Jason installed a Green Fusion water conditioner and Navien tankless hot water heater for us and relocated an electric hot water heater from our main house to our casita. He had competitive prices, was on time, and did quality work.

C B.

HVP was serviced out via my home warranty company for a sewer backup. As they are feeding the snake through it's literally making really loud knocking noises in the walls, so much so that it made my pictures shift (see pics). I was told that the sewer line had collapsed in the yard...that of course is not covered by the warranty company. Quoted $6500 to replace and I was ready to have the work done but HVP was not very responsive. I called HVP and was told that they are waiting for the warranty company to approve, so I called the warranty company and they had not heard from HVP at all. Decided to get a second opinion and $150 later, the line was cleared! I asked about the knocking in the walls and the 2nd plumber said that HVP was feeding the snake in the wrong direction!! Knocking in the walls should be a sign to stop snaking and is supposedly Plumbing 101. Everyone makes mistakes but thank goodness they didn't respond in a timely manner, and that I got a 2nd opinion. I do NOT recommend this company.

Geno S.

Jason had helped me many times with my dripping faucet, root infestation issue, and my water heater replacement. He is very courteous, knowledgeable, and trustworthy in what he does. He explains everything thoroughly in a very professional way that you understand the cause easily. I will be contacting him soon to add my water softener as he suggested. Thank you again my friend, you are a true blessing to our household.

Jeannie J.

I'd like to say that Ashleigh R.'s review was spot on. Jason is one of the best plumbers we've ever had. The office people were great to work with and I will definitely be using this company in the future.

Amy B.

DO NOT USE THIS COMPANY. Jason the technician hung up on me when he wanted to come earlier than the scheduled time and I was at another appointment and could not be available then. Not wanting him to service the work after he hung up on me, I called the office and Isaac, another technician, came out without the solution to flush the tankless water heater. Apparently he had to order the solution. No call from the office to re-schedule. I called and made the appointment. The day came, no Isaac. I called the office and was told that the work order wasn't covered so he didn't come. NO CALL TO TELL ME THAT. Only use this company if you want extremely poor customer service. And by the way, the work is covered. Do yourself a favor and call another company.

Ashleigh R.

Jason was one of the most professional, friendly and helpful person I have come into contact with! Not only was he quick to respond to my needs he showed up in the time frame set and was able to diagnose the issue fast and provided quick solutions to my problem. I wouldn't recommend any other person or company for all plumbing needs.

Sheryn T.

We just had Jason here to fix a leak in our bathroom plumbing. He was excellent. Got the job done quickly and efficiently. Very respectful and polite.

Sheryl F.

this company is a total sham. had them referred to us by our home warranty company and they scammed me out of $180.00, $75 for the trade fee, and $105 for their services. and all they were supposed to do was fix a faucet, but their plumber wrote up that our garbage disposal was broken and that we had a pipe leak outside. Absolutely untrue because we don't have a garbage disposal, never had one, and never had a leaky pipe outside. The plumber said to just pay the $105 and not worry about the service trade fee and now i have wound up paying both. And it took them 4 days to replace my faucet. Outrageous!! If i could give a minus 10 rating i would. If your home warranty company recommends them tell them you want to use another plumber and you will save yourself some money and unwarranted stress!

Kim P.

Happy Valley Plumbing has been amazing. I have used them now twice and I can't say enough about how clean, professional and knowledgeable they are. I used my home warranty the first time for a snake drain and was very impressed with the technician Isaac. When I had another plumbing issue a few weeks later that my home warranty wouldn't cover I called Happy Valley Plumbing. Jason (the owner) answered the phone at 9 pm and was able to fit me in first thing the next morning before his scheduled clients. He went over pricing with me over the phone so I knew what to expect. He walked me through exactly what he was doing and showed me the old and new parts. I would recommend them for any plumbing issue and plan to use them in the future for anything that arises.

Donna L.

I had a home warranty claim and could not be happier with the service from Happy Valley Plumbing. Jamie was professional, on time and quickly fixed my leaking toilet and drain issues. Would definitely use them again.