Hansen A G Plumbing

Thomas J.

Had a problem with the plumbing under the waste disposal.
Art came within 1.5h of calling. Great and friendly service and he took time to explain all the steps. Decent price. I will call Art again if I have a plumbing need.

Leo K.

This is a repeat of what I wrote on another occasion. We recently again had need of Art's capable hands for a home plumbing problem. Everything I wrote before applies, so I am gratefully resubmitting this review: I wouldn't hesitate for one minute to recommend Art Hansen for a plumbing job. We are a senior couple who had put off some plumbing repairs in our 1924 Palo Alto home until we could ignore them no longer. Not knowing where to turn, I looked at the reference page of Yelp and I was convinced immediately that he was our guy. Art was everything a professional plumber should be and so much more. He's thoroughly professional, responsive, diligent and highly skilled. Understanding what some of our plumbing issues were (past tense) with our vintage fixtures, he went about remedying our long standing problems. He took pains to explain the nature of the problems and the possible remedies. Had I known how little effort it should take to flush a toilet or to stop a faucet from dripping, we would have called him long ago. I want to add that our problems were not trivial. This was not a question of a washer here or there. Parts (difficult to find) were required, and Art had to return several times to complete the job. He did all work neatly and cheerfully, actually working with my husband to find sources for the parts. We recommend him with confidence.

Michael H.

My toilet exploded, and after reading the Yelp reviews, Art seemed like a pretty good choice to help fix it. He came immediately, unclogged it, carefully tested to make sure the job was well done, and even left behind the brand new plunger he used to replace my crummy one for a reasonable charge. Very friendly, professional, and punctual--would call again!

Jesse B.

Art is a wonderful plumber. We needed a last minute copper pipe soldering job and after searching Yelp, I stumbled across Art. I gave him a call at 4:45pm and he came within 30 minutes. Very professional and good at his craft. Very fair pricing and he explains exactly what he is doing. Highly recommend and I look forward to using Art again in the future for any plumbing project.

Greg O.

Art's the best. I was in panic mode when my six-year old water heater started leaking water. I did a quick google search, only to find an eHow article describing the steps to DIY-ing. I read the word ""solder"" and got the hell out of there. I'm not what you (or anyone else) would call a 'handyman', so I went down the Yelp list of plumbers, only to find the water heating biz is a task many don't seem too specialized in.

Art of AG Plumbing obliged and came to inspect and diagnose. He returned next day with the appropriate parts. The total procedure took less than an hour. He was extremely professional and thorough and also took a quick look at my uncooperative kitchen faucet (side problem). Art even followed up with a courtesy call to see if things were working right (which they were) so I would definitely do business with again!

Mark A.

my first review on Yelp...
We returned from a trip to find that upstairs toilet had 'blown a gasket' and water had overflowed tank leaking through the floor. Art came out within 2 hours of my call. He diagnosed what happened and rebuilt the shutoff valve assembly with parts from his truck, saving me the cost of a second visit. Toilet working again for $143. Cheapest plumber visit I've ever had! Now if only I can get the ceiling and floors below repaired for the same cost! LOL.

Chris P.

We have used Art twice and he has been great both times. He is very responsive, very competent and willing to talk you through the likely reasons for the problems. I highly recommend Art.

Karen K.

I woke up to a plumbing emergency in my kitchen and needed help clearing the line. After reviewing the YELP reviews I called Art who called me back within an hour and came out to the house immediately. He not only cleared up the problem but talked me through the procedure so I would know what to do should it happen again.

He gets my enthusiastic recommendation.

Cristin R.

Art was extremely helpful. I called b/c my garbage disposal was no longer working. He walked me through the steps to fix it on my own to save me the cost of having him come and fix it. I got it working in 5 minutes, which saved me approximately $130.00. He was patient with me over the phone and spent time on a Saturday night to help me with this. VERY HONEST and HELPFUL!! Will definitely use him in the future. I highly recommend him.

David N.

We had a leak in a built-in tub faucet that had suddenly had spouted into a stream. The great thing about them was that they were at my doorstep within 20 minutes. He figured out what was wrong with my faucet but needed a special ceramic stem from that manufacture. He didn't have that part on hand but was able to go to his supplier and be back to fix the faucet within an hour.

He had a problem getting the handles on. It seemed the fitting-washers for this faucet had to be put on just right. He didn't charge for the extra time needed to figure this out. It seemed that the installed stems were about a millimeter too short. We were able to get it all installed but took the extra trouble to call me back the next day to let me know that he had checked with the manufacture of the faucet to see if they had a longer stem to fit this fixture and they didn't.