Hammond Services

Jessica C.

Ok we have been dealing with Hammond for a long time..... We have had tech after teach after tech here(I think like16) Everyone says oh it was this person or this person. A lot of them have passed the buck from one guy to another saying it was the tech then the tech guy says oh it was the installers and the problem never really getting resolved. Tonight we had a guy that was new to Hammond his name was Mark Hillson. He was polite and answered all of our questions in full. He never passed the buck. He just listened and answered (with a smile). We would have him in our home as our tech anytime. Thank you Mark for finally getting the house to cool. To be clear Mark Hillson is a five star rating!

Jonathan W.

Shady business people, kept guessing what the problem was and quoted me 5x what I was able to get the repair done with another company.

Barbara H.

Emergency leak in my basement on Saturday, couldn't get anyone to come out the weekend. Hammond was the only company to respond. They did a fine job!

Kim S.

This company preys on the disadvantaged and uses scare techniques to seal the deal. My mother (widowed) called them out for a quote, after telling her """"she's lucky she isn't dead"""" bc of wiring issues. She hurriedly signed a contract for a re-wire and AC unit that cost more than her trailer is worth. To make matters worse, they cut a gas line under the house while installing the supply vents that resulted in an empty propane tank, and the VERY REAL possibility that HAMMOND could have killed someone as she could smell gas in the house. Be prepared for multiple visits by multiple technicians as one tries to fix the """"repairs"""" the other has made. A 2 day quote to install took more than a week. Predatory Lending is their MO...scare an elderly widow, get her to sign on the dotted line, and then take your time installing all while collecting your monthly payback. Do NOT USE THIS COMPANY.

Mark J.

We relocated here recently and had a plumbing issue with t h e guest toilet in our home in Peachtree Sun City. We called Hammond and they came out to unstop the toilet and charged $160+. About 30 days we called them back for the same problem and was charged another $160. service fee. Said they didn't guarantee their work for more than 30 days. Not impressed with them at all. Won't use them again.

Catherine R.

Our furnace died on Christmas Eve and a mutual friend suggested Ben Parrish at Messiah Heating and Air. Ben and his staff, including Eric and Chris, were absolutely wonderful. Ben offered to come out CHRISTMAS DAY but we didn't want anyone to have to to do, so he came out the 26th. We had gotten 2 other quotes and talked with several people and decided to go with Ben Parrish and Messiah. They were prompt, professional, and pleasant to work with. Ben is great at following up. We left the house open to them while we ran errands and felt 100% fine with that. Would highly recommend Messiah Heating and Air.

Gwendolyn I.

I have used Hammond for several services. Recently I called for a plumbing clog in the main line. Although the service person was a few hours later than estimated, he did arrive. Dispatch kept me informed about the delay the whole time. Marty Coats, the service person, could not have been nicer or more efficient. He was careful, thorough, and explained things as he went along. I will most likely always contact Hammond Services for help if I need it again. Professional and competent. I appreciate those qualities.

Mike P.

I had Hammond come out to our property today and replace the hand sprayer at the kitchen sink. Technician Chris replaced it and everything appears to be working fine. My issue is with the price which I feel is outrageous and a Ripoff. $235 for 20 minutes of work and what should be a $20 part, on average. To make matters worse. There's a fee to have him come out which is separate from their actual labor price of $118 us per hour. When I called in later about it the phone rep actually attempted to justify it. I'll definitely have to find someone else in the area...Mike P

Joshua B.

I recently bought my first house at 924 Sharon and was smelling gas. My wife called Hammond and a technician, Marty Coats, came out to diagnose the issue. Bad valve. Probably cost something like $400 bucks to replace. The heater is 12 years old so he suggested a new one. $1800 bucks. Holy crapMarty! The national average is like what? $1100? I work in Hospitality HVAC contracting so I'm used to people trying to screw me so... I drilled Marty pretty hard on the phone. It didn't help he was in my basement with my wife while I was at work. Throughout the interaction, Marty was the consummate professional in demeanor, unwavering in his appraisal, and very confident in the work he proposed. I requested an itemized quote, with the model number of the unit that I could dive into and sent him away. Abruptly. After I read the itemized quote and did a little research on the model of Rheem he quoted I relaxed. I realized that he legitimately was attempting to just provide a service and ultimately to do good work. So I called dispatch and scheduled the installation. Marty did a great job representing Hammond Services, and I will recommend him and Hammond to other potential customers because of this interaction.

Charles J.

Was told they would arrive between 9 and noon on a Saturday. Did not show. Called the office at 1145 for update and was told they had contacted us prior to appointment; however, no one called the entire morning and the tech did not arrive as scheduled. The dispatcher was very rude, unwilling to assist, and offered no solutions or explanations other than the fabricated story above. Would not recommend.