Hammond Services

Kira E.

Had a plumbing emergency sunday night called hammond Had a plumber come out and stayed until 11:45 p.m. couldn't figure out what was wrong Came back out monday , said they videoed the line and that i had rolled pipe and a collapsed portion about 102 feet from my home causing the issue.Wanted to charge 8 thousand plus dollars to dig up my yard and repair it !!!!! said no! got a new plumber out and he dug my front yard up not only did i NOT have rolled pipe i have cast iron pipe in excellent condition in my yard with NO collapsed areas . so i had unnecessary work done costing in the thousands because hammond straight lied about my plumbing to garner money . the problem was a simple clog under my daughters bathroom that was blasted out in under 5 minutes !!!!!!! and hammond still charged 385.00$ for their two calls and would not refund me when i called to complain about the blatant lies i was told !! NEVER USE THEM THEY ARE CROOKS!!!!!!

Suzzie G.

Robert takes the time to do the job right. He explains everything in terms I can understand. I'm always given several options and never feel like I am being """"up sold"""". I am so impressed with the level of customer service from this company....from start to finish. Every single person I ever deal with through out their process seems to love their job. That makes me feel confident in their work. They are either all related and have a tight knit family or they have some great team building leadership. What ever their secret is, they have a great work culture and it shows.

Mike S.

DO NOT USE!!!!! Had a leaking water heater in the attic. They charge $150 just to show up... non refundable. After checking everything out, he tells me that the water heater """"they use"""" is too big to fit through attic stairs and there will be an additional $400-$600 charge to cut a whole in my ceiling. Then he says my water pressure is too high and needs $150 for a reducer valve (pressure is 78 psi...perfectly ok). The total bill was going to be around $2500!!! I had to write him a check for $150 to get him to leave. He sat out in front of my house for an additional 30 minutes for god knows what??? Called another plumber who put in a better water heater... total cost $1200. Used a standard 22"""" diameter 50 gal. that fit through attic stairs with no problems. The water heater was the same brand, but thinner, than the version Hammond was going to use. I feel that Hammond is a company that teaches there technicians how to overcharge by finding """"other"""" problems you don't have! I suspect the """"positive"""" reviews are planted, or from people who were extremely lucky!

Darrell R.

Called Hammond services to perform a plumbing repair, the Technician Rocky showed up as promised very courteous. Completed the inspection gave a reasonable price, nice clean job. Will use them again

Ryan F.

I have lived in my house for about 7 years and I never had an issue with the AC unit. I don't know much about AC/heating systems but I knew I needed a check-up. I used a coupon off their website and ended up doing some other maintenance when the tech came out. The guy was early and that was a nice surprise. I expected to spend more than the coupon but I ended up spending more than I thought. Overall they are professional and on time but I can not comment on the cost of services since I have nothing to compare it to.

Serena A.

This was the first time I've ever used Hammond Services and I must say I was more than pleased. I had an after hour plumbing emergency, they were at my home within the hour!! Had me up and running within a few hours. Very professional,thorough and affordable!! I would definitely recommend this company over and over again!! Serena P

Christopher S.

Don't ever go with Hammond services! After knowing what was wrong with my unit I had to pay for a service call only to have him tell me what I already knew. After that the tech stated that he would """"get back with me with a price on the part I needed"""". After 4 days they then stated that """"they"""" were the ones who installed the unit and said the part was out of warranty. They then quoted me a price that was excessive. After finding out they lied to me about the warranty, Another company installed the unit, I canceled my ongoing """"dis"""" service agreement with them only to have them charge me for another month of service. It took a cease and desist order to get them to stop. NEVER again will I trust this company and I honestly don't know how i got involved with them in the first place.

Barbara Z.

They were at my house within an hour of calling. Technician had our part on hand, and replaced it instantly for a fair price. I've dealt with so many shady A/C companies, it was a breath of fresh air to do business with Hammond. Will definitely use them again.

Karen R.

You never expect your heater to just go out on you and in this day and age, I'm expecting that there is no way someone is going to come out at Dark:30 and service you. Hammond was awesome! They sent someone out who arrived around 9:00 pm. Told us our options. Had someone there the next morning with spare heaters and had us scheduled to replace our furnace within a few days. Multiple people stopped by as part of their team to verify the sale from an engineering standpoint, to install, and to inspect the install. They were reasonably priced. The people on the phone knew exactly what I was talking about when I called with questions. Even installed an extra vent in our kitchen like it was slicing butter with a hot knife. Highly recommend them for anyone who may have a heating or air HVAC need. Each person on their team is specialized and very good at what they do. Located in Griffin, but I believe they service all of Metro Atlanta.

Joe R.

Outstanding service. Prompt repairs (had a new energy efficient air conditioning unit installed). They quickly and correctly diagnosed the problems with our old air conditioning unit, which we ended up replacing. Workers were polite, friendly, honest, and cleaned up well when the job was completed. Would without any hessitation fully endorse Hammond! Great job!