Hammond Services

Topher J.

Called early in the morning to see if they had same day service. Rep kept avoiding the question but kept wanting info. Basically saying they have to finish the step of getting info before they can find out availability. After getting all the info says we need a Credit card on file before dispatch will call you with times. Reluctantly gave it to them. Missed the call from dispatch but called them back immediately. Was told by rep that earliest would be the next day. Told them how frustrating it was that from the very beginning I was stressing that I need this done today and no one could answer that and took a credit card info before telling me, then she transferred me to dispatch. Magically with in 20 seconds they had a cancellation, dispatch had a HUGE ATTITUDE talking to me, I'm guessing rep told her I was upset. I asked her does she know what time, she said no they don't go by time they go by day. These business owners need to really check these employees and their attitudes. Y'all have too much competition to be acting this way...the two girls I talked to are costing you money

Beverly C.

I have now had Hammond Services do some plumbing repairs. They spotted and corrected a code violation with the hot water heater. Saved me from some expensive water damage as there was a leak not easily detected. He fixed what Home Depot had failed to fix in two installations. Also repair a pipe. I really needed him to do one more thing. Because I couldn't quite afford it, he did what he could to improve the situation until I can have a complete repair. Because you do not have to wait a week or more to get them to come for basic repairs, I feel certain will be able to schedule it before it is a major problem. Their services are not cheap but I think it is a good value for the money.

Diane M.

Service was always professionally done. Service people were top notch. I will use this company again ‍

Marvin H.

We have used Hammond for many years and have been very happy with the people and the services. Our new HVAC unit is great but started giving trouble. You guys stayed with it and repaired it properly. Antonio is an asset to your company and we are very happy with his attention to detail and hard work. He listened to our complaints and with a couple of photos I took he got it fixed. Also thanks to Hammond and Lennox for allowing your tech to make intelligent guesses to trace down the faults. I have a car repair service and am very familiar with what has to be done sometimes to trace down electrical failures. We feel good about your company because of your people. Marvin H.

Christine K.

I was visited by both Tyler Redding and John Moore today. They both were extremely helpful and professional. I felt full honesty in my interactions. I feel like there was a fair price and quick service. Thank you to this company for being outstanding.

Home F.

Extremely expensive for the work that was done. Never again !! Charged $220 to cut out a small piece of sheet rock. and over $300 to replace a 2 inch long 1/2 inch piece of pex. Probably $20 to $30 in parts, That includes the connectors. Honestly, I should have done the work myself. Laziness cost me over $600 for 30 min of actual work time..and I still have to fix the sheet rock for the approx. 6inch X 20inch piece that was removed. Not saying they are a bad company and the tech was very professional however the pricing is a rip off.

Theresa M.

They answered the phone on a Friday evening and provided super quick service. With a very nice technician. The work looked great in the end.

Susan M.

Diligent, professional, and worked as a team until the well pump was installed. A delightful company to work with. Every step was clearly communicated. We will be using them for any future repairs on our house.

Justin K.

Needed an outlet installed for a dishwasher. The electrician who came out was polite and seemed knowledgeable. The job took about 35 minutes start to finish. The materials used probably adds up to less than $10 at an electrical supplier. I was charged $467. This is the kind of business practice that hurts the community. Please do not make the same mistake I did by hiring this company.

Rose R.

Update- the next morning, after Mike's visit, we had no hot water throughout the house as opposed to the original issue of inconsistent hot water in the master bath. Hammond then sent James Yevick since it was now the weekend and he was the plumber on call. He was fabulous!! He refused to be satisfied until he knew exactly the problem (and it was quite hidden) and fixed it. James was extremely thorough, persistent and professional. It is obvious that Hammond Services cares about providing quality professional services with excellent customer service. They are not happy until the customer is happy.