Hamilton Plumbing, Heating, A/C & Rooter

C M.

Worst experience ever! Charged me $547 to run gas leak diagnostic. Repair estimate total was $4,138 but suggested replacing all piping at $6,535. The diagnostic alone seemed outrageous. Decided to get additional quotes as I learned family & friends had bad experiences with Bob Hamilton specifically around price gouging, overestimating repairs, upcharging, etc. They were right! Got additional quote and repairs came in at $700. The Bob Hamilton tech ""Eric-R"" lacked integrity while over dramatizing the repair explanation and kept trying to sell a monthly service plan, plus didn't accurately list details on invoice...He came across more like a dishonest salesman than ethical technician. DON'T USE BOB HAMILTON, THEY OVER CHARGE AND I WILL NEVER TRUST THEM WITH MY BUSINESS AGAIN!

Royceann M.

Don't use Bob Hamilton! He charged me $282 to replace one outlet. That's outrageous! It took them less than an hour. When I complained, I was told that they have a $63 charge to come out and a flat fee of $219 for each outlet. I asked that since they were already out there if they would check the wiring on the other outlets and was told yes but there would be additional charges.

Michael S.

Got the $99 main drain and camera ""deal"". Upon camera inspection I was told my main line was definitely broken and would be backing up again soon! Quoted that it would need to be replaced at a cost of $3,500 minimum up to $8,9XX. I got a second opinion and had the line cleaned out again with another camera inspection. Low and behold the line looks great and doesnt have any breaks in it. The second opinion cost me $220 and saved me thousands on work I didnt need done. Always get a second (or third opinion) and don't trust these guys.

Anne K.

We had them out to look at a drain clog, which they had been out a month prior. The original estimate was just under 1,000. The return trip he gave us 5 options ranging from 670 to 20k. We were going to go with the 2k repair to replace a 2ft section of pipe, but when we realized what little he was doing we felt pressured to go with the next level up to replumb 1.5 baths. Which we were told was 5988 if we payed cash and 7400 if we applied for their interest free card. The tech tried to be friendly and asked me what I did for work because he was working behind me in my basement.when he heard I was a tech dispatcher he told me we could have gotten the repair done by other competitors for 4k. He also was also telling me they work on commission. He mentioned to me they charged jobs by a flat rate which explains why him and his partner were constantly outside smoking. They were on site approx 6 hours. I cannot get any detailed receipts from the company. Doing more research for the price we paid that should have covered the cost to do our whole house. To me it looks like they charge around $300per hour per tech and 100% mark up on parts. I wish I would have read reviews on them before calling them out I would have went elsewhere.

Annette B.

Ok so I posted a picture of the little piece of pipe that the BH plumber who came out put in my drain. BH Plumbing is trying to claim that was in there from before, but that's not true. It was a small leak when we called which turned into a total blockage when BH announced they needed to replace the whole pipe. When I called another plumber, they found the piece of pipe. I don't believe that was in there to begin with because then the guy from BH would have found it and that would have solved the problem, but your guy didn't find it. That's because he put it there.

Ray C.

We had services that we required at two locations, the operator moved the appointment for the location were they would be paid one day later to avoid conflicts with billing. When the plumber arrived they informed us that there was nothing about this in the notes and that it was not possible because the services we were getting were two different departments. They then proceeded to charge $850 to install a toilet we had already purchased. The next day they came to the second location and informed us hat they did not have the replacement bulb available for the UV anti-microbial lamp they had installed 2 years earlier. They tried to feed me a line of BS that the current bulb wile working was at reduced effectiveness- I'm an electrical engineer and could explain exactly how the bulb works. They spent the entire visit, which was an unnecessary visit had the operator looked up our customer history, trying to sell unnecessary goods and services. This company has really gone downhill in the last couple of years, and I will be looking for a new company with which to do business.

Dave S.

Called for a problem with air pressure this spring. Just to get them to show up was so expensive we moved on to a more reasonably priced company. Somebody must be paying them because they still run a lot of ads.

Roberta C.

Our AC quit working and Corkie was here as soon as we called him.He is the best guy we have ever met. Thanks Corkie!!!!

Lyman H.

Had Bobs crew to fix a leaking pipe . Took about ten man hours and ten bucks of supplies . Final bill was 4800.00 dollars and I needed to pay another guy four hundred to repair the walls . He needs to be in DC.

Carrie M.

We've used Bob Hamilton for years. We always knew they were probably the most expensive plumber in the area, but it was OK.

But, we're finished with them.

5 years ago they installed a very expensive sleeve in our sewer line--lifetime guarantee on the liner. Since then, the 65 years-old sewer pipe sank to the point of being unusable, making the liner useless.

We think that a professional plumbing company should have recommended that the (then) 60 years-old sewer line be replaced. So now the very expensive band-aid has been hauled off with the old pipe and an almost-as-expensive new sewer line is in place. We will NEVER do business with them again and certainly will never recommend them to anyone else.

And now that the actual Bob Hamilton has sold the company and is running as a trump-lover for US Senator from Kansas, we for SURE do not want his name & picture on our street.