Hamilton Plumbing, Heating, A/C & Rooter

Roger F.

Wayyyy overpriced.. Wanted $243.99 for a simple kitchen drain to get unplugged. Price to change out the faucet on the sink (when I already had a faucet) $399.00. To add further insult it cost me $48.00 to find out how much the above was going to cost..

Be warned!!

James B.

I have had an ongoing issue with BHP that is not resolved, My issue stems from a backed up sewer line from my neighbors house. The Main line was about 10 feet into my property, TS from BHP talked to me the first day and explained what was going on and promised to have his crew repair my fence ""as it was before"". I have tried multiple times to contact TS with BHP (on his card it says he is a 'problem solver' I have sent him pictures of the shoddy repair of my fence, that was repaired with cheap yellow nylon cord wrapped around and through the fence, honestly it looks like a 5yr old could have done better. BEWARE if they have to dig onto your property to fix your neighbors issue they will not honor their promises to you. If you are not the one paying them they will ignore and disregard your wishes and will not repair the fence they had to remove to do the job. BHP is not a trustworthy or honest operation.

Eric H.

I had Michael come out for a routine HVAC test and he was very polite and professional. He tested everything on my furnace. He told me the things that should be addressed now and things that could be addressed later. He did not try to sell me services I did not need. Thanks Michael.

Martin B.

Have used them in the past to fix a broken sewer connection and received fast and excellent service. However, when I called them to install a refrigerator water line the service tech quoted $700 for the parts and labor. I refused, he countered with $390. I still said no, and then the job got done for half that price. I am thoroughly disappointed with the haggling I had to do for this simple 30 minute job. The sad thing is that some customers might have paid the cost of a fridge just to get five feet of line installed with a shutoff valve. Very disappointing.

July 2013 update... I had to call them out on the sewer line repair from 2010. They honored the lifetime warrantee and fixed again for free. Bumped them up 1 star for the display of customer care and integrity.

Reed N.

I called for an estimate on an HVAC upgrade to my coil and outdoor compressor. What I received was a snake oil salesman who quoted my whole new system options. Let me give you the facts. My quote for a 3ton system (electric furnace) was almost $8,400. They wanted $1,000 extra for a ducting run from the basement to the 2nd floor.
I received similar quotes with better efficiency units from C&S for over $1,400 less. I received the quote I WANTED from an independent contractor for about $3,330 dollars TOTAL.
I could have wasted $6,000!!!
The HVAC business is ripe with ripoff artists. BEWARE. The fact that Yelp has had to filter 36 reviews... that is right 36 reviews!... due to shills and plants with fake profiles put on here to boost ratings should tell you all you need to know.
You can still get a quote, but you better get other quotes!

Sarah S.

Sam took a lot of the stress out of having a plumbing problem. He also identified and fixed an unrelated issue and gave me some great advice for an upcoming project. The fixes were done professionally and matched his estimate.

I will definitely be using Bob H plumbing in the future and will ask for Sam.

Anna V.

Paul S., the technician that came over to fix our plumbing issue was great. He was very professional, considerate of our home and so kind. He gave me various options to fix our issue and got it done/taken care of in a timely manner. I felt very comfortable letting him into our home - he had a wonderful demeanor and is a great reflection of Bob Hamilton. They should be proud to have him on their staff.

Mike B.

I recently used Bob Hamilton to replace 2 shower knob valves, less than an hours work and was charged approx $500, bad thing is i didn't have time to have someone else come in, and i would of had to pay for the visit. I will NEVER use them again and I will suggest to others to never use them. They used to be fair priced, but looks like that is gone.

Leeanne K.

Living in a +100 year old home can be both a blessing and a curse; but usually just the latter.

After our toilets stopped flushing properly, followed by bubbles gurgling up the mainline, we knew we had a problem. I called around to a few different plumbers and got a quote on the price to snake our line. One plumber actually referred Bob Hamilton because they were going to be about $50 cheaper and wouldn't charge extra for coming out on a Saturday. So I gave Bob Hamilton a call.

All of the technicians (and we probably saw nearly everyone on staff) who came to our house were very professional and courteous. After two failed attempts at snaking our line and running a camera to see what was going on (which was a free service, by the way), we were told we had a very complicated case. Turns out our master bedroom addition had been built over a ""house trap"" from the 50s and it had gone bad. It was an utter nightmare that we had to pull up our wooden floors and cut away at the subfloor to expose the ancient plumbing. But the plumber who did the job, Sam D. and his apprentice James were very nice, understanding and professional. It was obvious they wanted to make absolutely sure they did the job right.

The price for the repair was high, but I didn't think it was unreasonable given the difficultly and magnitiude of the job. We're talking digging 3' down into sewage-laced dirt in a crawlspace nearly small enough for a grown man to develop claustrophobia. Sam and James really broke their back working on our home, and my husband and I are extremely grateful.

I would recommend Bob Hamilton to others. Other reviewers here on Yelp complain about their pricing. If the price is agreed upon beforehand and the job is done right, then I have no complaints. If you feel the prices are too high, then take your business elsewhere. But, if you want a job done on the cheap, then don't be surprised if you get what you pay for.

Loran S.

I had a really excellent experience with Bob Hamilton. The techs are courteous and professional, and they responded to my call quickly. As far as the comments regarding pricing--'you get what you pay for' people. If you want a job done well, you sometimes pay a little more for it.