Hamilton Plumbing, Heating, A/C & Rooter

Mindy L.

Every year we have to have our drain in our kitchen cleaned. Every year it costs around 100... not Bob Hamilton. They are double the price of everyone in town. When we asked for a quote, they would not provide one. We went ahead and scheduled and after they come out, tell us $217! No thank you/ Because they came out, we have to pay $48. Shady, shady, shady

Anna J.

Work was good and service prompt. But watch out when the bill comes. I was charged $710 for a kitchen sink faucet. OUTRAGEOUS!

Shaun B.

Wow the 49 dollar service charge is on top of the job. Price are crazy high. Had a clogged kitchen sink cost me $260 to get snaked out! Shop around on Craigslist if you can. Most people in need of plumbing work are pressed for time and they know it.

Michael D.

Amazingly easy to get hold of, excellent value, and there for those inconvenient (aten't they all?) times when the heat stops working or the sink starts flooding. I have bern a regular customer for 2 years and won't use anyobe else.

Rick M.

Pricing structure is outrageous, be sure they tell you what you'll pay before you agree. $1,450 bill and value received of perhaps $500.

Drayton R.

Got the job done quickly and efficiently. Very professional in appearance and demeanor. Having said that, their price structure is outragiously high. I agreed to pay it before the job started...that's on me. But $450 for maybe an hour's labor...no parts...seriously? Even allowing for some travel time that's way excessive. Forget the 9 1 3.

Jeff F.

Saturday night I realized that I had no hot water. After trying unsuccefully to re-light the pilot light I elected to call two plumbing companies on Sunday morning. One was KB Complete who said they could have a technician at my house by 10:00 AM for a trip fee of $139 and the other was Bob Hamilton Plumbing who I called at 8:30 AM. I chose to go with Bob because they told me a technician would be out the same day for a trip fee of $48. I called them back at 11:15 AM to check the status of a technician and they told me that they did not have an ETA yet. At 12:30PM someone called me to tell me they were running a short staff of techs and that they were trying to call in additional staff to get my hot water problem resolved. The next time I heard from anyone was at 8:00PM. The afterhours dispatcher that called said a technician could come out that evening but that I would have to pay the afterhours call rate of $150. So because Bob decides to not staff to save money I have to pay triple the cost just to have someone even come look at my water heater, I think NOT!!! I am Beyond dissappointed and dissatisfied with this NON-Customer service!!! Needless to say I have elected to seek help from a more reputable plumber who actually delivers on what they say they will do.

Bill C.

Matt D. from Bob Hamilton came out to do a whole house plumbing check today. He was very thorough and made some great recommendations. Then he came across our 15 year old hot water heater. It's amazing it lasted as long as it did. He gave us a variety of options and let us decide which one fit our needs and budget. Once we decided he got to work. He explained what he would do, roughly how long it would take(except for me interrupting him with questions) and was very clean. He didn't leave a mess. With exception of a new heater you wouldn't know he was here. We will be requesting Matt for all our plumbing needs in the future. Good hire Bob!!

R. B.

Nice and friendly but I was blown away by how much they charged for a simple half hour job to replace a shutoff valve. Most companies would take off the $48 fee to show up and give you a quote, but not Bob. $513 to replace a $30 valve that was completed in less than thirty minutes and that was suppose to include a ""discount"". An apprentice plumber with 1 week experience could have done the job.

Phil B.

I am would like to split my review into 2 segments. The first part is we needed our shower fixed as it was leaking and needed someone quick.
The were courteous and prompt and were here when they said they would be.
Thats the good part. The tech said that we would need a major rebuild of the faucet. 678.00 was the quote. With that kind of quote I thought that they would have to some major work, nope. They slipped in a new cartridge (50.00 or less part) and away they went. Extra bad me I let them do 2 showers @678 each ( they did offer a discount to around 1150) .
I dont know if they misquoted the wrong repair but if you are not in an emergency, I would recommend going elsewhere.