Hamilton Handy Helpers

Paul P.

Posting this as an ""FYI"" for anyone looking to do remodel work on their home. I ""commented"" my review on the March 31st post that this person/company did on their Facebook page, https://www.facebook.com/hamiltonhandyhelpers . He subsequently deleted my comment so no one would see it. I am reposting here so others can see it and make their own decisions...

My experience with Josh Hamilton and Hamilton Handy Helpers was not a good one. It took 11 weeks to finish my bathroom remodel. There were lots of mistakes made that had to be redone. Josh would send unqualified workers to do remodeling work..ie... he sent an unemployed electrician to do grout work on my marble tiles. He made a mess of it so much that all of the installed marble tiles had to be scrubbed clean to get all of the grout haze that was left behind. All of it was never completely removed. I am still cleaning tiles that have grout residue left on them. What made things worse was that the grout was applied BEFORE the marble tiles were even sealed. Which is a ""no no"". You have to seal stone tiles ""Before"" any grout is applied or you run the risk of permanently staining the stone. If they were professional experienced remodelers, they should have known that. There were also missing gaps in the seams where no grout was applied and had to be redone. Josh also sent a tile guy to do drywall work. The guy clearly didn't know what he was doing and it took 4 tries to get it right. Part of the problem was he didn't have the proper tools to do the job. He was using a painters multi tool to apply drywall mud instead of a dry wall spatula. These are just some of the issues. Others include incorrectly installed vanity mirror that almost pulled itself off the wall on the second day after it was installed. They mounted a 25lbs wood framed vanity mirror into dry wall using small plastic anchors. What they should have done was mount the install bracket to the studs in the wall so it can't pull itself off. Experienced remodelers would know this. The vanity light fixture was done the same way. I ended up fixing both of them myself after they left. They didn't even install the vent for my AC duct on the floor nor did they install the vent cap for my exhaust fan on the ceiling.
The quality of work and the attention to detail was just not present during my remodel. Communication was sorely lacking as well. There were days that would go by where no one would show up to do work and I had no idea if anyone was coming. I have also come to find out that Josh Hamilton/Hamilton Handy Helpers does not have a contractor's license, which is contrary to what he advertises. After a thorough search of this website for the state of Virginia, https://www.dpor.virginia.gov/licenselookup . I can not find a contractor's license for Josh Hamilton nor Hamilton Handy Helpers as of this posting. And to my knowledge, he did not secure a building permit to do the work for my remodel which is required. I didn't think to ask. I just assumed. Big mistake. Knowing all of this now, I can not in good conscience recommend Josh Hamilton/Hamilton Handy Helpers. Buyer beware.