Halfar Plumbing

M B.

I dislike signing up for these things and I don't ever bother to write reviews but in this case I have to. Halfar Plumbing did our house after we had a house fire several years ago. They weren't our choice but I think there was a relation between somebody in the company and the general contractor on the job. I can't remember all the things that went wrong with the plumbing after they ""finished"". I know there was a poor solder on a bath tub faucet that leaked when I pressurized it slightly that had to be re-done. I remember they left us with a water hammer inside a kitchen wall that had to be fixed. But what motivated me to finally write this is when one of our toilets just started leaking. The nuts on the bolts were very loose and just a little more tightening fixed the leak. That's maybe not such a big deal. But seeing that made me go around and check all the toilet bolts. One bolt on another toilet just spun around freely, not anchored at all. That toilet hasn't leaked yet but now I have to pull that toilet up and re-do it. I can't believe they just left it like that but I know they did. When I took the plastic bolt cap off (which just lifted off without prying because the proper cap wasn't installed on an extra tall bolt) the bolt was already loose to finger touch. We hardly use that toilet; maybe that's why it hasn't leaked yet. But it's just a matter of time. I know I would never use Halfar again myself if I had the choice but with this latest frustration it makes me feel slightly better to write finally and tell others.

Laura F.

The web site says ""For a FREE estimate on commercial or residential plumbing services call Halfar Plumbing at 217-359-7762 today."" In reality, I was charged $55 for an estimate. When I questioned that I was told ""not all jobs qualify for the free estimate"" but Shannon, the office manager, never explained that on the phone when I set up the appointment.

It took the plumber longer to write up the useless invoice for the estimate then it took him to asses my situation. Both the office manager and the general manager refused to answer my email complaint. I will not use a service that lies and suggest anyone needing a plumber shop elsewhere--or at least don't expect the advertised free estimate.