Half Price Plumbing

Michael K.

I was going to call them until I checked their license status , 4 citations from the California State Lic board for serious violations . Always do your homework before you hire a contractor . CSLB .GOV .

Teresa M.

We had a broken pipe that was spewing water into our wall. They came out pretty quickly and replaced the pipe- they did a great job! Thank you half priced plumbing!!

Carol P.

Our technician from Half Price Plumbing was an hour late with no phone call to install a water heater. He gave us a price that was $200 above the outside figure given to us by their manager. He drilled a redundant hole in our house a few inches from an exit hole that was already there for our water heater.
Most importantly, he left us with a gas leak from the metal pipes he installed with no ""pipe dope"". We called PG&E who came out and fixed the leak which they said was significant and large enough to be of concern.

Casey P.

Should be called Half-A$$ Plumbing. We were referred to them through our home warranty to repair a toilet. The guy left some black tar substance all over everything (toilet, floors) that is very difficult to clean. Our toilet wobbles now every time you sit down or get up, and he didn't caulk the base. I told our home warranty company never to send them back to our house.

Casey M.

Have a utility sink in my garage and my laundry uses the sink to drain into as well. Lived in my house over a year and the system has worked fine. One day it backs up and the sink over flows all over my garage. I check and make sure the drain wasn't plugged all that stuff. I use draino to see if that will take care of the issue. Do another load of laundry and over flows again. Call home warranty company and these guys get called out. Originally going to be out between 12 and 2 then changes 3 times after that and they finally come out at 4. I have an important meeting at work I rescheduled so I could be here earlier in the day. I have my dad come over and be here for them. First they could not get the snake into the drain and had to take part of the snake off. I guess the old homeowners did a diy project and put glue on a connection where there shouldn't have been. The plumber tells my dad he thinks he cleaned the pipe out. He also suggest moving the sink up to help it drain as you can see on the wall where the older sink must have been. He doesn't find the clean out to the street which I later found in less than 5 minutes. I have to leave on a work trip. Come home and try to do laundry and it overflows again. And on top of that my kitchen sink doesn't drain. Call them out if you want to make more work for yourself.

Lisa B.

I Had a wonderful experience with half-price plumbing. They did not cheat me any money and work in a timely fashion. The man Rick or Rich (I forgot) was amazing. He actually looked at my water heater and tried many different things to do to fix it Ordering parts for the unit. I just feel like he was not giving me the runaround which was very nice. This is a very honest company I appreciated their business.

Kent S.

Had a hot water heater needing replacement as well as garbage disposal and Keith worked late into the evening to finish the job with no time without hot water. Professional, friendly, knowledgeable. Efficient.

Chris B.

I was dispatched this company through my home warranty and I am very glad I was. Tony was the technician that did the work for us. He was very professional, helpful, and friendly. He was very knowledgeable about the work being done. I would definitely recommend them to anyone and if I need a plumber in the future I will call them and request Tony. Thanks again.

Michael E.

It is hard to review a company that you didn't use, but it is not my fault I didn't use them. Wanted to have the work done on a Friday afternoon when I was off, but the owner said his plumber doesn't work Fridays. What is better than a half day on Friday? Not working at all on Fridays that's what. The owner asked me to get some pictures of my water heater to his plumber for an estimate. The owner called on Monday to schedule my appointment. He looked at his schedule and was very surprised he had none of any of his plumbers scheduled for Wednesday so he scheduled me (this was the Monday prior). The next day (Tuesday) I was called and was told my appointment was moved up a day to Tuesday afternoon so I had to make sure schedules were rearranged to accommodate the plumbing company. Tuesday evening the plumber called to inform me that he just got off of an all day job and the company from which he needed to buy the part for my water heater was already closed and that I would have to wait until the next day (Wednesday) to find out when I could get another appointment. I waited, giving the company plenty of time to resolve their internal scheduling issues and give me a call. At 1030 I called them to find out when I would have a plumber at my house to do the service THEY had scheduled the day before. I was informed the scheduling office was scrambling to rearrange appointments and they would call me back with a time. After waiting for an hour after that phone call, I called a local plumbing company and they sent a technician out right away. I finally got a call from HPP about my appointment being this even between 3 and 5. I told them I had someone at the house already from another company and HPP could cancel my appointment. After I received the quote from the other company I had to bow my head in shame and call HPP back to see if my appointment was still available and they said it was and in fact they would give me 2-4 instead of 3-5. At 330 I got a call from the plumber saying the company that carries the part is out of stock and there was no definite day when they would have my part. So here I am with a water heater that doesn't work and a company that doesn't work either. You would think that two negative would be a positive, but not in the world of plumbing. Oh and there is no insurance company calling the shots making decisions for HPP...no this is just the way they operate. Unhappy, unsatisfied, and more heated than my water. I will pay more to a company that is local and isn't doing mediocre work up and down the valley.

Bear Z.

I'm so disappointed after seeing so many 5 star ratings. I didn't learn my lesson the first or second time I used Half Price Plumbing, and the third was even worse. Here are my experiences:

1. We bought a house and quickly discovered that the pipes knocked/screeched. I called Half Price Plumbing, they showed up, took my $90 service call fee, told me the sound was because my house sat unoccupied for six months and that the noise would go away within a few days. Before leaving, he said the tankless water heater had a leak that the inspector should have caught and that I should try and go through my home warranty company.

2. Called my warranty company and guess what? They sent Half Price Plumbing. They sent a brand new kid, WHO IS IN TRAINING, by himself. He had absolutely no idea what he was doing and had to call the office several times to ask questions. Then he turned the pressure relief valve and completely flooded the inside of my tankless water heater. He got very scared and said, ""That's not good,"" then stood there while we cleaned up the mess. He said the leak the previous plumber had mentioned, that prompted the call to the warranty company, was an old leak that had already been fixed and there was nothing wrong (aside from the fact he just flooded a box full of electrical stuff). So a wasted $75 warranty fee based on what the other guy said two days earlier. Also, the water heater hasn't been ""right"" since the kid flooded it.

3. A few weeks ago I bought a new sink and gas oven I needed hooked up, and I thought, ""Well, I haven't had the best track record with this company, but how could they possibly screw this up? I'll give them one more try."" The plumber who showed up turned out to be the very first guy who we saw who said the screeching would go away. When I mentioned it he shrugged his shoulders and laughed. He showed up with another plumber, which I though was pretty cool because she was female. You don't see a lot of female plumbers so I thought it was awesome, until I found out it was actually his wife wearing a Half Price Plumbing shirt so she could come on the job with him. I felt pretty deceived. He didn't have the tools and parts he needed, sent me to Home Depot twice, Lowe's once, and Ace Hardware once to fetch things he said he ""normally has in his truck."" But this day he didn't and wasn't sure why. I was not happy. He and his wife spent half the time sitting in the truck smoking and fighting, leaving cigarette butts in the street in front of my house. With all of the running around that I did, and spending my own money on tools he should have had, he charged us $575 to hook up a sink and put an L valve on a gas line. Robbery!! I called the office regarding the outrageous bill and the girl on the phone said, ""We give the plumbers the liberty to set the price."" Wow. To top it all off, an hour after he left we turned on the dishwasher and the air gap vent flooded and there was water everywhere. We quickly called the office, they sent him back, and he said, ""Oops, rookie mistake.""

With the pipes still knocking five months later, we called the home warranty company last week and asked for a different plumber. The guy from the company they sent asked all the right questions, absolutely knew what he was doing, marked the water heater as condemned and got approval for a new one. He also refused payment because we had already paid the warranty fee for the exact same reason, even though it was 5 months ago.