H2O Well Service

Andy O.

Highly recommend them. Tad and Kevin from the water filtration side of the company are awesome. I had a small leak in the chlorinator and they walked me through an easy repair I could do myself. As it turned out, the fitting was cracked at the seam probably from a bad mold when it was manufactured. Tad covered the part under warranty even though my unit was out of warranty. Apparently they have had issues with this part over the last couple years. Anyway, Kevin came out and was very professional and repaired the unit very quickly and made certain my filtration was working properly. Both Tad and Kevin are very knowledgeable with water filtration systems. I highly recommend them! Thank you both!

Katie F.

Highly recommend this company! We had issues with our breaker this winter so our well pump wasn't working leaving us without water, a couple of the staff was able to quickly come out and get it back into working order that day. Thanks guys!

Robert N.

H2O has been taking care of my well and water system for 6 years. Every time I had a problem, they showed up promptly, addressed it, and charged a very reasonable rate. Very knowledgeable techs and Vince is outstanding! You are in good hands with H2O!

Kristy V.

Very pleased with the quick response and the informed recommendation.
Every time I call I get a live person which is nice and easy direction to who I need to talk to.

Very happy with the service I have received.

Anne R.

They keep spamming me with over due bills when the bill has been paid and they have been repeatedly contacted about this issue.

Jan D.

We are extremely pleased with H20 Well Service, Hayden, Idaho. They are the best. They got our well installed quickly and did a fantastic job. They were courteous and always got back with us right away. Josh was in charge of our project. He was a pleasure to talk with and was always there for us. We highly recommend this company.

ryan s.

You can make anything work but the difference between a handy man and a specific contractor is craftsmanship. I've followed them on two jobs now and their work looks horrible. And if a installer doesn't care how something looks it shows they take no pride in their work.

Frank H.

First off they have 3 divisions in their company. Trust me, they will tell you that over and over. Was looking at a potential water softener install and needed a leak fixed. Vince said Tad can do both in our water softener division. Tad scheduled an appointment 2 weeks out and when he came, ""oh I'm in the water softener division I can't fix that leak. That's a different division."" Did you all know that H2O Well Srvices has 3 divisions? So, 3 weeks later we still don't have a water softener or leak fixed. Left vm with vince and nothing. Business must be good so I would recommend looking elsewhere. We did and are getting the problems resolved much quicker.

If you don't need or want the business, a simple phone call is all you need to do and we move on. Now, you have a bad review.

Hope this helps for people looking for service.

Terry P.

Nice folks. Vince, Jake and the office staff are awesome. Knowledgeable, efficient and reliable.

Corky H.

H2O Well Service drilled a new well for our neighbors, about 60 feet from our well, which caused our water to turn brown. I called and Mark called back within a few minutes. Mark walked me through how to flush our system and had another employee, Tad, contacted me soon after to follow up. I explained to Tad how our white laundry always came out brown when we used hot water and he came out to test and make sure our system was flushed because of the problem above.
The water tested, too much iron and acidic, 6.4. Tad's suggestion was to replace our 25 year old soft water system with one that reduced the iron content and another tank that sanitized the water and brought the Ph back to normal. Acid exasperates the effect of iron, causing yellow rings in the toilet, sinks, tub and laundry. The old system was a horrible installation with electrical wires hanging and plumbing mismatched, dissimilar metal, leaks. The new system looked very professional.
After installation Tad explained, about every three days the system would purge at 2:00 AM. and we could not use water during that time. I explained my wife went to bed very late, 6:00 AM and this would not work. Tad explained that in 24 years this situation had never come up and said not to worry he would get it fixed. A few days later he called and said he found a double tank system that was able to switch to the second tank while the first tank purged. He said the new system cost about $2,100 more but he would work on that.
The end result was we got a twin tank system that gives me WHITE t-shirts, a HAPPY wife, no yellow rings in the toilet and great tasting water, at no additional charge. Being in retail all my life, I know this cost the company a lot, they stepped up to plate because Tad failed to explain about the purging. I also know that getting good reviews does not come easy, only the people that have a problem or perceived problem give reviews. There are sometimes thousands of happy customers for every one, unhappy.
Corky Hughes
Harbor Island in Coeur d'Alene Idaho.