H & R Plumbing and Rooter

Kristina S.

Rafael came in to check my kitchen sink , the grinder wasn't working came in for less then 5 minutes pushed a button under the sink and left. Guess what I got charged $135 .Oh well I called them Jose picked up said he charged less it suppose to be $165. It's for his fuel he said. $135 for fuel for a drive thats from San Leandro to hayward. Geez what are they doing with $135 dollar worth of fuel umm drinking it I guess.

ML P.

I called them for clogged pipes, sediment backing up into our tub and sluggish water flow. I would recommend this company for your plumbing needs! Our tech Carlos did a fantastic job in explaining everything he needed to do, what he was doing, and what he found with our plumbing issues. Also gave us recommendations. Very nice person and honest. I felt we were well informed and educated as well. He wore a mask at all times. He assessed the pipes and told us all up to code and looked new (we bought the house 9 months ago so relieved to hear this as you don't really know about the honesty of some home inspectors these days). We plan to use them for our other non-urgent plumbing needs! Owner Rafael also very courteous over the phone.

Luigie D.

Searched all over Yelp for a plumber that's open over the weekend and came across H&R Plumbing. My boyfriend called and spoke with Rafa and about an hour or so, he's already here at our place. We had problems with our shower drain and it took him about 30 mins to get the job done. Quick service and reasonable price. Would definitely get services done from Rafa in the future!

Joyce L.

I wish we had found H & R plumbing sooner. We first called H&R when we finally had it with our washing machine backing up and flooding the laundry room due to some kind of blockage. This went on for years - calling a plumber to clear the pipe but not actually fixing the issue. When Rafael came to our house to inspect, he really did inspect. He was under the house taking photos pipes and the issue(s). He gave us his recommendations and cost. We went ahead and got a second quote. The plumber that came out wasn't even going to go under the house to inspect until I told him that the first plumber we called did go under. He then proceeded to go under for about 2 minutes. His scope of work would have been minimal and would not have solved the issue. Needless to say, we went with H&R. Rafael and his team were quick and neat. We haven't had an issue since. We then used H&R for our plumbing needs in our recent kitchen remodel and, again, we were happy we did. Honestly, great work, and a fair price - what more can you ask for. Thank you H&R.

Nisha P.

Spoke with a representative and made an appointment to fix a leak, he never showed for the appointment. I called the business number twice and was hung up on once and never received a call back.

Verden A.

spoke too soon with my previous praise! turns out they did poor quality substandard work then had the nerve to want to come back to do work that wasn't done properly in the first place. i don't know about anyone else but i don't give second chances to anyone i feel doesn't deserve one. employee i complained to was sarcastic and insulting. Good luck when you provide such ""service"", I like to patronize minority owned businesses whenever I can but it has to be a good minority owned business!

Mark T.

Our sewer got clogged today and Rafael rescued us. He showed up very quickly, worked through the needed steps efficiently and had us up and running soon. All along he very patiently explained the various steps. Excellent work - thank you!

Deanna G.

They showed up the same day that I called. The technician wore a mask and abided by our no shoes policy. He fixed the problem. Was polite and answered all my questions.

Janel K.

Fast, thorough and went beyond what was expected. Will definitely call them again next time I need a plumber.

Nick B.

I called H&R because the pipe coming from my kitchen sink into my wall was clogged. I scheduled for two days after the call and asked what the estimated cost would be and he stayed true to his estimate. I was happy with everything, but it is important to know the time they give you is an hour window. So if they tell you 8 it means between 8-9 so be sure you have the time put aside.