H & R Plumbing and Drain Cleaning, Inc

Prakash O.

Worst possible Service. Victor, the person from H R Plumbing was sent to our house for fixing hot water issue. From the time he came, he was in a rush to leave. We asked him for an estimate for some other work and his price was very high. When we told him that we are not interested in his estimates, he was upset and just left without making sure that issue was fixed. We called up H R Plumbing and told them that issue was not fixed and Victor provided very bad service, to our surprise they just told us that we will get the same person back to service the issue and they cannot do anything about the complaint. After two days of no hot water, we are frustrated with H R Plumbing and the way they handled our complaint. Our suggestion, avoid this company if you want quality service.

DW Z.

Called H&R plumbing to get my sewer line cleaned up this morning because it was clogged.
I got lucky as Eli (H&R plumber) was able to come to my house within an hour and take care of the issue.
As he was packing up, I mentioned that there was a smell of gas coming from my water heater, so he took a look and found a significant leak. For a little extra (in addition to the sewer cleanup), Eli replaced the faulty part and made my house a whole lot safer.
He gave me a 30 day warranty on the repairs (the other plumbers I have used in the past didn't do that).

Eli was very professional, courteous and friendly. He explained to me how the water heater worked and gave me some tips along the way.

A great experience overall.

Elena C.

This a complain about Yelp !!!

Last week I wrote a good review about an excellent services that H& R
Plumbing and Drain Cleaning provided me. This review was delete
by Yelp not by me.

It is the way that Yelp operate !!!!

Laura S.

H&R came to our house because of our home warranty service. We had a broken wax seal on our toilet with 6 guests for the weekend (1 toilet!) and it was pouring water on the floor. We called Friday morning as soon as they opened (8am)

They originally offered 11-1pm as an appt time but we couldn't do it because we had plans to go to Pt. Reyes with our guests. They called back and said they could do 9-11am -- which was perfect!

Eli came and while quiet, was very professional and fast. He arrived at 9:30 fixed the toilet, replaced the ballcock (not as funny as it sounds) and fixed a leaky faucet. He was out the door by 10:45 -- in time for us to make it to our lunch reservation in time!

Everything's fixed and I would totally recommend them to anyone.

Concerned C.

Horrible! Don't use these guys and if it is part of your home warranty, ask the warranty company to send someone else. They send a less than enthusiatic guy to tell me everything was ok. I asked him did you try running the water? So I ran the water with him there and the issue started up again. Total idiot. Then he says the fix is not part of the warranty. Honestly, this is the first review I have ever written, so please know it is sincere. This company sucks!

Mri W.

HORRIBLE, LIARS, DEMANDING, THREATEN, NOT TRUSTWORTHY!!! My friend who is a Realtor received several harassing phones calls from this company demanding $4K payment for an invoice that my friend had no knowledge of work preformed on her now closed listing. Apparently, a potential buyer's Realtor hired them for inspection after the offer was accepted. Unfortunate this contract never materialized. Since H & R Plumbing never collected their payment, they have decided to go after anyone associated with work performed for this house. Being liars, demanding, accusing and threatening (lawyer will call you) someone or anyone to pay is their way of doing business. My friend asked if she authorized the work and they said, ""Yes."" I like to see how this lying company will show proof of this. Hey, by the way, is this trespassing as the owner never said work can be done? My friend can't wait to file more complaints about this company. I am confident H & R Plumbing will not get any more businesses. Look at all these negative reviews. True rating should be NO STARS!!!

Margaret H.

DO NOT USE THEM!!! My bathroom faucet was dripping water therefore needed to replace a new faucet. These guys wanted to put in these cheap clear plastic knob faucets which cost $30 - $40. After awhile these knobs would get dirty inside of them. Since I was under the Fidelity National Home Warranty Company (that's the only reason I end up with them), I opt to get a credit of $250 instead and got the faucet changed in another way. I was able to get a really nice elegant two way spread faucet for $110 on sale from Home Depot and hired another plumber to install it for $125. Thank goodness I did or else I would have gotten these cheap faucets. Since then, I left the warranty company as I realized that they are not in your best interest to hire the best Contractors available.

Jessica M.

HORRIBLE! DO NOT USE THEM! They are only in business because of American Home Shield. The receptionist DID NOT KNOW ANYTHING. Everyone who has AHS should complain about H&R Plumbing!

Amy O.

I'm a new homeowner and not used to having to take care of things like this on my own. I woke up this morning and went into the kitchen. I emptied the pot that had been soaking overnight and grumbled when the sink didn't drain. After a considerable amount of time piddling around with the garbage disposal and researching what to do on the net, with no luck. Not wanting to make a mess of things, I called my home warranty company who contacted H&R. They had someone out to my house within 2 hours, he cleard the clog and went on his way. On the scale of difficulty...I'll probably be able to fix this next time it happens. I'm just glad they were able to fix it quick.

ryan y.

So I called these guys for a simple garbage disposal issue (I wish I had just looked around on the web first)

But they came, did 5 minutes of work, and when I told them the disposal still didn't sound right, the tech said, just call me if there's any more problems.

Well a month later it crapped out again and they refused to come out and fix it, and in fact the dude I spoke with on the phone even got smart with me. He was lucky I was at work and couldnt respond how I really wanted to in my heart.

Stay away!