H & M Services Inc
Company Overview
We specialize in cooling and HVAC for homes and businesses. Our company is honored to be an award-winning business that is dedicated to delivering outstanding service with a individual touch! The team of technicians are certified by NATE and knowledgeable about all aspects of the trade. We service all models and efficiencies of HVAC systems. H & M Services delivers several hours of continuing education for our technicians to maintain they are informed on our dynamic industry. We ensure quality - the initial time! Such as a Manual J load calculation, Manual D duct design, airflow assessments, brazing using nitrogen, vacuuming with micron gauges, and much more.
Each service vehicle is fully stocked with the right parts and tools. Our team employs the most advanced technology to diagnose and repair your HVAC unit. Whether it's sealing ductwork or replacing a complete system - we are ready to execute all repairs in a timely manner! Our commitment is to offering same-day service for heating repairs. Situated in the heart of Cumming, we extend our services to the surrounding areas - including and more.
In servicing your home, we exercise the utmost attention and diligence. Professional uniforms, shoe covers, good manners, and consideration are our norms. We treat every customer like our own!
On top of that, we deliver plumbing services! With nearly 22 years in operation the Cumming area for almost 22 years. The company started as a dream. Our founder, Harry identified many years ago that there was a lack of skilled service companies in the area. He aimed to change that. Harry has grown from one employee to a team of four company that now provides plumbing services in addition to heating and cooling services. Our office in downtown Cumming, just a short drive from the square.
H & M Services is operated by a father-son team! Harry (the father) manages the plumbing division while Brent runs the heating and cooling operations.
Harry Ridley is a master plumber with 30 years of experience. He holds a master plumbing license granted by the state of Georgia. Harry has been a resident of Cumming for most of his adult life, he has delivered outstanding service to the area. He values great values and strong ethics.
Brent Ridley is a licensed HVAC technician with over 15 years of experience. He holds a non-restricted conditioned air license issued by the state of Georgia. He is committed to educating himself on new technologies in the field. Brent volunteers a significant amount of time supporting homeowners across the country with HVAC purchases via HVAC-Talk.com. He aims to delivering the best possible service and offering excellent customer care. He prioritizes ethics have always been at the forefront of his work decisions. He regards customers like members of his family!
Business Services
- Plumbing inspection
Business Location & Hours
Mon: | 8:00 AM - 5:00 PM |
Tue: | 8:00 AM - 5:00 PM |
Wed: | 8:00 AM - 5:00 PM |
Thu: | 8:00 AM - 5:00 PM |
Fri: | 8:00 AM - 5:00 PM |
Sat: | Closed |
Sun: | Closed |
Recommended Customer Reviews

Great service. Responsive. Reputable company. They have earned my loyalty. Brent is the best. I won't use anyone else.

I had a hose-bib shut-off valve that was hard to open and close. This is the valve used to shut-off water in the hose-bib line to protect from freezing. I wanted to get the valve replaced before the winter so I called H&M. I dealt with H&M several yrs back and was expecting a similar experience. Just like yrs back, H&M arrived on-time, they listened to my concerns, and what the kind of repairs I was open to. Knowing that I don't know plumbing, I asked the plumber what would he do. He suggested disassembling / cleaning the valve. I agreed and expressed that I understood the valve may be too far gone to save. H&M cleaned, reinstalled, and tested the valve; and it worked perfectly. I continue to be very pleased with the outcome. H&M is two-for-two in my book. Next time I need plumbing service, I'll be calling H&M first.

TERRIBLE experience with H&M Services H&M Services really let us down! We have had our house for about 20 yrs and of course, it's been long enough, the dryer vent has become clogged. Then we realized that it is the flimsy accordion style vent tube and decided to get the smooth hard vent installed. Called H&M either Thu or Fri, now 2 weeks ago. They said they would be out to give us a quote Tues. Then they called Tues to tell us they needed to reschedule for Thurs. My mother-in-law asked if they would be ready to do the job since we can't use our dryer until the job is done. The representative said they would be ready to the whole project on Thurs. So they came out LAST WEEK, gave us a QUOTE for $850 and told us they would be here TODAY at 9am to do the job. Thats a week later. They wrote on the quote that they would replace the vent with 4inch hard pipe, cut the dry wall, and that would not include fixing the drywall. Today they called to say they were running late. Would be here between 11am - 1pm. Showed up without calling at 1:20pm. Then DECIDED that they would need to run the vent on the outside of the wall, all along the laundry room and then out the ceiling, and to the side of the house. It's now been 2 weeks waiting on H&M Services, without use of our dryer, and we are back to square one. Hopefully we'll be able to find a competent company this time. Working with them has been a total waste of time.

Great guys that do great work. They said they would arrive at 10 and arrived at 10 sharp. They were very professional and were able to quickly analyze and fix the problem. Would highly recommend.

Woke up and it was freezing in the house. I left a message at H and M that I had no heat , and of course, it was the coldest morning of the year. They called back within an hour and said he had two other calls but should get there around 11am. About 1045, I received a call from Brent at H and M saying he is on his way and should be there in about 30 minutes. He came in, figured out what was wrong, had to go pick up the part, and everything was working again by 2pm. It seemed like a reasonable amount of money to pay for the part and the services. ($345) Couldn't be more happy with Brent, H ad M, their response time, and their prices.

Four weeks after moving into our new home, we noticed a reduction in our hot water pressure. We looked on Yelp for a local plumber and saw H&M had excellent reviews. Harry came out the day we called. He quickly solved the problem, explaining everything as he worked. We were impressed with his knowledge and professionalism. We're also very pleased with his rates. Harry's son, Brent, works in HVAC. We've had him service our home and prevent a future problem. We're also very impressed with his honesty, great service, knowledge and rates. If we ever have another problem, we'll definitely be calling H&M. Thank you, H&M, for your excellent quality service!

On Memorial Day weekend, our home A/C stopped working with really high temp heat out!! Called H&M and Brent came out mid morning on the Sunday before Memorial Day and fixed us up! Very professional and knowledgeable about the issue. Even fixed a problem with our hot water heater while he was here. Great service and prices were very good. Don't hesitate to call them! We will ALWAYS trust H&M!

Harry is an honest business man. Although he may be a bit more expensive than other places, I know the work will be done correctly without any worries. This is worth the extra cost. He will not upsell one on items they do not need. I highly recommend H&M Services.

I recently inherited my mothers house. I'm not familiar with the septic system and one of the toilets was clogged. I called H&M the day after Thanksgiving and received a prompt return call from the owner himself! Harry (the H in H&M) came out to inspect the problem and try to figure out what was wrong. I have never had such a great experience with a plumber! Harry was patient and he explained exactly how septic systems work and he also fixed my toilet that was clogged. He was very straightforward and did not try to talk me into any services or items that I did not need. He took his time inspecting any potential plumbing issues around my house and even looked at the gas line for my grill for me! If I ever have the need for a plumber in the future I will definitely call H&M!!

Great in an emergency! I came home to find water gushing out of the garage due to our 10-year-old water heater finally having gone bad. Harry, the owner, answered my call himself, walked me through shutting off the tank, and promised me someone would be out in an hour. He gave me quotes over the phone for a couple of options on replacement water heaters. Joe arrived on time and I paid what I was quoted. Harry and Joe were both professional and courteous. Thanks, guys! You saved the day!