Guy Plumbing & Heating

Edgar G.

Needed help locating a toilet.. don't come here if you don't know exact what you want and don't expect them to help u figure out what you need .. Amazon is a better bet they offer stuff I was told doesn't exist ..

Carl V.

Glen did a great job replacing my Bradford white water heater in the basement. Very pleasant to deal with and explained things very clearly.
Carl
Palo Alto

Kai Yin W.

I bought ToTo toilet from this shop and they helped us installed it. our experience with this shop is following:

The shop manager Dominiq and their staff gives very warm welcome and thorough introduction of their products earned my total trust And they arrange service people ASAP

The plumber they send Dan did excellent job on our Toto toilet installation, he is not only very very professional also his altitude is so polite so patient and trustworthy. His charge is very very reasonable. He is the best plumber we ever had and I definitely will recommend him to anyone who need excellent service.

Dan also has a helper Glen who helped clean our sinks, he is also excellent who worked very efficiently and earn our trust.

Overall, we will have Guy plumbing do our future plumbing and heating work and they definitely deserve to get 5 star Honor.

Thank you

Maryclair T.

Our family and friends only use Guy Plumbing for our needs. Sure enough, I called today and needed them. Sure enough, Ron came over and fixed our issue. We DEFINITELY get what we pay for-great people and great service. Thanks, Guy Plumbing. You're the best.

Inseong J.

Don't always believe what you see on Yelp.

I received quotes from 2 different plumbers for fixing a faucet with low water pressure. They both had 600+ reviews and perfect 5 stars. Both of them said that I needed to replace the 2 angle valves and the $800 kitchen faucet that's only 5 years old because the rubbers from the blown out gasket ruined it. I noticed that neither of the 2 plumbers had photos of fixtures from KWC or Hansgrohe so I went to Guy plumbing to get their take.

Guy plumbing had a very quizzical look when I mentioned the diagnosis and said that they could probably fix it. Low and behold, they came out the next day, replaced the 2 angle valves and fixed the KWC faucet in 1.5 hours. The pressure's back and they also tightened the faucet, hot water dispenser, and soap dispenser-all of which were pretty loose. They have all the tools and parts are are extremely efficient. They also guide you through what they are fixing and show you what's wrong and why certain parts fail.

Such an amazing service.

Susan S.

Simply the best!!!!!! In all respects. We've been faithful fans since we moved into our house 50 years ago. Can you say that about any other service?

Julian G.

Sc*w these guys. Called a couple of times about getting some leaks fixed. They couldn't be bothered to call me back.

John D.

I have been a longtime (20 yrs) customer of Guy Plumbing. Loved their neighborhood service, and always competent and friendly folks. But things have changed for the worse. I have a leaky bathroom sink and called today to schedule a visit. I left a message to get a callback, and did a few hours later. I explained I needed a service call because the elbow at the sink was leaking. The woman from Guy, initials YC, wanted to know what kind of sink. I told her a Kohler (a brand Guy carries). Then she wanted to know the style. I wasn't sure. ""It is leaking at the elbow,"" I said. ""Isn't that enough?"" She said I needed to take a picture of the sink and email it to her before she could schedule a service call. Really? Suppose you have a leaky sink but no iphone to take a picture, or ability to send a text or email? Guess you are s--- out of luck. Anyway, she refused to schedule the call until I sent her a picture. So I did, and she called me back an hour later. She said she could schedule a service call in 11 days. What? Wait 11 days for a plumber when I have a leaky sink? No thanks. I am through with Guy Plumbing. There are obviously shorthanded, and have hired very unhelpful people. (Her attitude was bad from the get-go; as if I existed to make her life more difficult.) Here's a news bulletin to Guy Plumbing: There are other plumbers in the yellow pages.

S S.

Top notch, highly recommend. High quality work, excellent customer service, fair pricing, on time, and efficient, thoughtful work with great communication. He even took a moment to chill with my dog, who is an excellent judge of character :)

Had some shower valves replaced which also stopped a slow water leak.

Look these ""guys"" up if you have plumbing needs on the peninsula.

Anne S.

Thank you for fixing my water heater first thing on Monday morning. This company is my go to for plumbing services. They are professional, dependable, and trustworthy. Above all, they do excellent quality of work. Great job Guy Plumbing and Heating!