Gundlach's Plumbing Heating & Air Conditioning

Jeremy S.

If you are English speaking you are golden. If you speak any other languages, they do not want your business nor will help with language barrier.

Melvin R.

AC went out, first guy came took out my delay, disconnected the kickstart from its own capacitor, never questioned why kickstart has it's own capacitor, just went ahead did it anyway, got it running for a week, down again, new tech came, says it's the kickstart, Replaced a $40 part for $260, which only took 15 minutes to replace, horrible.. this was a mistake on my part, a week later, AC down again. Another tech came, ohhh it's a bad capacitor!!! We'll why didn't they figure that out in the first place. I think all these guys do is replace parts, I don't think they do any real solid technical diagnosis of the system, I fear that I will see them again next week. They're good at replacing parts which I can do but I'm looking for real professionals who can do solid AC work, find causes and understanding different types of systems. Gundlach techs are nothing but cookie cutter parts replacer company.

Jo R.

A tech went out August 2022 to check a 2.5 ton AC unit. They have specials of $49.00 for a diagnostic but they will also charge you for $49.00 for a trip charge which I didn't know you. It's deceitful. The tech informed me that the freon charge will be close to $1000.00. That is crazy price for a freon. Then the tech told me to replace the 2.5 ton unit will cost $20,000. I called Gundlach and according to her, the tech spent 1 hour just to check the freon line in and out. The tech never spent an hour. It only took 15 minutes plus our conversation in total . The should be at least be considerate. This just made it impossible for me to do anything with it. There might be a freon leak so it's useless just to pump in. Be careful with Gundlach and look somewhere else before calling this Company. I will never ever use them again.

Nicole G.

The Customer service here is fantastic! We had worked with a previous company that was telling us we needed a new unit after only being 3 years old, decided to call these guys for a 2nd opinion and so glad we did! They saved us thousands and were reliable and friendly. Jose was our tech and he explained everything he did and why which made me feel so much better. Fast, friendly, and reliable! Highly recommend

Monica M.

Don't do it. They set up high cost maintenance service plans, never seem to have right size filters (wouldn't that seem to be important for the service profile at some point?- the don't stock that size in my van gets old).
Service guys are really nice, but office is a NIGHTMARE. Rude when you make any inquiry. They will keep billing you even when they haven't contacted you to schedule. So scammy. When I inquired about my elderly parents billing the told me to mind my own business. I personally find that really unethical.
Very disappointing. I really like to support small local companies.

Mary R.

We needed to have our main sewer line unclogged. Was told someone would be at our home between 3:00 -600 pm. Fernando was at our home by 3:00. My husband was told there would be a service call fee of 49.00 dollars and a flat rate fee. Beware Fernando was at our home for only 45 minutes Max and we were charged $266.00. When we have used some else it is usually less than $125.00 or less.

Tiffani M.

We called and got set up on the service plan they have, trying to be good owners. Our AC unit had NO issues (it was inspected during our escrow). Upon the first AC service we were told nothing was wrong with our AC unit but we had wires that were burnt and would have caused our AC to catch on fire; so of course we paid the 130 to have it fixed because it's our home. Then he left, didn't go over anything.
Fast forward 2 months to now. Our AC goes out. It's 106 and humid in Bakersfield, our house is quickly going from 72, to 89.
They charge me a service fee (even though I pay for a plan) to come out and asses. The guy tells us we need a new AC unit which would be about 15k and weeks to order. Said we had holes in our coils, no refrigerant, our fan was broken, and the compressor is blown, said there was nothing he could do but get us in contact with sales or get us a pricey quote to fix it but it would be better to get a new unit. We have two young kids at home along with dogs and needed this fixed ASAP.
We started calling around. After having someone come out, it was a simple fix of a new fan motor. He said the fan had been unplugged by someone (it isn't a part that just comes unplugged easily), and it caused the motor to burn up.
Stated our coils and compressors worked perfectly with no issues and that there was plenty of refrigerant in there. Stated he would need to order us new fan blades but we could have our AC up and working just fine until the new blades come in. It cost us 800 for the fix, and our house went from 90 degrees to 73 within 2 hours.
I have called Gundlach's all morning for answers / refunds for services, and no one has called back, or had any answers for me other than they'll take my number down.
I'll follow up with more updates once I have them.

Randy B.

Beware !!... way too expensive . called for a broken waterpipe on the weekend .. 150 house call.. Service guy showed up and said it would be 1200 to repair .. Week day 800.. said no thanks .. 20 dollars worth of parts , 45 min job ... call around ..

Peri T.

Wow! Came same day I called in 105 degree weather and AC was broken. Called another reputable company who had a 5 day wait which was unacceptable. I was prepared for the worst and would have believed just about anything they told me as I've had problems in the past. I also thought I would have an enormous cost, but the technician was as honest and fair as they come! Gundlach showed up and fixed the problem in less than 45 minutes and the charge was only 50$! Integrity and professionalism , this place gets my Highest recommendation!! The office staff is excellent and nice too!

I used to use the Homeowners insurance which provided the absolute worst company's with weeks long wait and they knew nothing and charged thousands and had to keep coming back over and over for weeks on end! I even had one who tried to steal the replacement unit that the insurance had provided and they still didn't fix the problem!!

Gundlach also has a monthly maintenance service where they change filters and clean unit in preparation for heating etc! I will definitely use this as Gundlach is the most honest HVAC service I've ever experienced!! They saved the day!!! Love this place it's a dream come true!!! They've been around a long long time and it's evidence of the quality of service!!!

Sarah G.

My AC wasn't cooling my house. Gundlach's was professional, efficient and repaired the issue quickly! I will definitely use them again.