Guenther Plumbing & Sewer Service

Ravi B.

WORST EXPERIENCE EVER!!! DO NOT USE

I called them to fix a leaking toilet. They came out did the repair and re-installed the toilet. The plumber guaranteed no more leaks and if there is a problem they will warranty the install for one year.

2 weeks later, a leak was noted. I called them and the owner basically told me they will charge me again for the visit. I explained there should be no charge since I was already charged $155 and given a warranty. The owner hung up on me and will not answer the phone anymore.

POOR QUALITY WORK BY SCAM ARTISTS WITH HORRIBlE CUSTOMER SERVICE

Sue O.

I had one of his technicians come out last summer to unclog and fix my bathroom sink drain. He told me at the time they guarantee their work for a year. So 6 months later the drain is clogged up again. I called them to get them out here to unclog the drain. He told me there was a $60 charge for them to come out. Really? What good is a guarantee then? They obviously didn't do the job right the first time otherwise this wouldn't have happened.
The technician blew some air into the pipe a few times and it became unclogged. This is how he did it the last time too. I thinking rodding would last longer. And he was done in less than 10 minutes. We're in a recession right now and I worked 5 hours to cover his 10 minute fix. I will not be calling them again.

Paul A.

I called Guenther on very short notice he sent me help to fix my Kitchin sink and disposal installation. I highly recommend this company for a reasonable price and great work Thanks

Girish N.

I wouldn't recommend him to my worst enemy .

They don't show up on time
They take all the works - big and large and skip ones they cant do after committing .
No communication incise of delay or no show .
They wont pick your phone call but will pick up calls from another number .
Any urgent job , do your home work before you call them . I would never call him , very unprofessional.

John S.

I found this plumber on CL. Sent him a picture of valves that I needed to replace. He gave a price, we agreed. I called association to shut the water down (from 9 a.m. to noon). I called Guenther the day before and asked him to come at 8.30a.m. to see if he has everything to complete a job. He told me that he had a full pick-up truck of valves, materials etc. and there is no point to come earlier. So he came at 10.15 a.m.!!! looked at old valves and went to Home Depot to buy a new ones!!! (Come on, man. I thought you are professional). Ok, he came back at 10.45a.m., replaced valves and when maintenance turned the water back on one pipe was leaking. Maintenance turned the water down again, Guenther tried to fix that leak and he couldn't. One connection is still slowly leaking. I called him to come back and fix that again, but he never responded.
So, don't deal with this guy, he is not reliable, not responsible and not professional.

John H.

READ THE REVIEWS. THIS GUY IS NO GOOD!!!!

The absolute worst. Should have gone to yelp first.

""I'll be there after noon""
Ok, let me know if you will be later""
3:15 no call. Doesn't respond to texts or phone calls.
6 pm. Texts I'm not going to make it. Calls to say he will be out first thing in the morning. I'm writing this at 10:37. Still a no show. I have scheduled another plumber.

Chris K.

My property manager called him for service and he came out to look at a main water line repair. Called me with a quote and then called me back the following day to lower his quote. I should have known he was just setting the hook. After I agreed to a $700 repair the next day he never showed. Then he showed in the afternoon a day later and then the price went to $1,000 He said he was there a 1:00pm but I did not get notified until 4:30. He stuck it to me two days in a row. He was at the house and never looked at the problem? I'm sorry, but what kind of professional does not look at a job when on site to give a firm quote? Not this one. Don't walk, run from this guy, he will try to stick you hard. I learned my lesson by not reading reviews first. Shame on me for believing him.

Cheryl L.

Do not go to Gunther. He installed a hot water heater in my property. It did not pass inspection from the Village of Streamwood. I've called him at least 10 times and have left messages and he has never returned my call. I also send a picture of the inspection report to his phone and both myself and the village emailed him and still no reply. Go with someone else.

Jess A.

We agreed on a price then he phoned 2 days later to increase it. He's a no show. I'm now glad that he didn't turn up since I've just read all the other yelp reviews. Dodged a bullet. Do not bother wasting your time.

Rafa S.

I have a home that needed a complete repipe . Paid him 1/3 of the money needed to start . He came a few days to do the waste lines . Left for 1 week and kept putting me off for his service calls. I was not in a hurry at the time since I needed other work to be done before I could get the inspector in . Finally he started showing up again came Tuesday and wensday and said he needed more money to buy the copper. I said fine wrote him a check and he was suppose to come in the next day (10/29/15)
Never showed up and stopped answering my calls and texts . Now I have to get an attorney to go after him for the money I paid him