Guardian Plumbing & Heating

Dee M.

I called for a true emergency repair as water was cascading in my basement. Not only was Mike able to ask a few questions and give an initial diagnosis over the phone, which ended up being correct, but he was getting his guy in the truck heading my way as I was still on the phone. Once he arrived, ahead of his truck, he did a great job getting a plan together to attack the problem. When the truck arrived, he moved quickly and cleared the clogged pipe. We were in shock over the state of our house, but Mike was the consummate professional and clearly laid out the options moving forward. I got the immediate sense that he was fair and not looking to take advantage of anyone. He explained best case and worst case for each option and applied no pressure as we tried to figure out cost, insurance ramifications, urgency and other factors. We made our decision and he committed to fixing it as quickly and economically as possible. Fast forward to the repair. He and his guys were on time, professional and very respectful. They prepped for a clean departure and started the work. What initially looked like a best case, started going sour because of where the problem was in the pipes, but the guys did everything they could to not take the job to the next level, which would have cost a lot more money. Mike and the guys went above and beyond to save an exterior retaining wall, which would have cost me thousands to repair/replace. They easily could have just taken the easier and more expensive option but they found a way to fix everything without digging up my wall and walkway. I feel like most plumbers would've just taken the big payday. I've never had a plumber that I trust, until now. And that's worth a lot nowadays.

Km B.

I always feel ripped off as a single woman and this experience was no different. Quote of $260.00 and the bill was $410.00. You may have thought you told me additional hours were extra, but I assure you, you did not. I am on a budget and the camera, or whatever you did the last hour could have waited. This hurts. I wanted to stay local, give local business the business, but I'll call Rotor Rooter next time. FEELING ripped off AGAIN. (PS you telling me all of the bills you have may be might not have been the best decision on your part - only confirms me feeling MORE ripped off). I'll be sure to chime in on the West Deptford Town Talk page too.

Frank M.

I was happy with the service provided by Willie and the Guardian team. The whole experience was excellent. The work was high quality and professional. They answered my call promptly, appeared at my house the next day and resolved a problem with my kitchen sink, disposer and trap quickly. I won't hesitate to call these guys in the future.

Kathy L.

Mike and Willie showed early to our appointment time - GREAT in my book :) Very professional, using drop clothes and booties in the house - we had a kitchen faucet and bath shower faucet replaced. Done promptly and neatly - Highly recommend

Kelly W.

Great plumbers, they promptly take care of issues. Fairly priced. My parents have used them multiple times and have been pleased with the work. Ive used them once and will definitely use their services again, would highly recommend!

Linda L.

Guardian Plumbing & Heating, STAT!

Seriously, for all of your plumbing needs this company is the absolute BEST!

We called them over a year ago to replace a water heater that decided to kick it the weekend we had guests staying with us. After calling three plumbing companies, Guardian was the first to respond...as I think about it, we didn't hear from the other two for days!

Anyway, after explaining this was an emergency situation they made it a priority and came the same day. Tony installed a brand new water heater and we were back in business!

A year and a half later, we encountered an issue with one of our showers. Again, Guardian came to the rescue! They identified and fixed our problem PRONTO!

Tony, Willie, Freddie, and company...you all ROCK! I'm a huge fan of supporting family businesses and this one is truly a family that's worth investing all of your plumbing & heating needs in!

Bottom line...It doesn't get any better than Guardian Plumbing & Heating...they are honest, personable, professional, caring, quick and straight up! I highly recommend them to everyone!!