Guardian Home Experts- Heating, Air, Plumbing & Electrical
Company Overview
Exceptional Quality, Rapid Service, Superior Value Promised. The single source for all your Heating, Air, and Plumbing needs in the Atlanta region. Located in Cartersville, GA, we dispatch teams from Marietta, Cumming, Dallas, and the surrounding areas to manage your HVAC repairs and installations. In need of heat or dealing with no AC? No worries, we’re here for you.
At Guardian, we dedicate ourselves to every customer by providing a comprehensive solution for your home service requirements. With over 25 years of experience, our company was founded on delivering reasonably priced solutions executed by skilled technicians.
What matters most to us? You.
Richard and Eveline Eppers bring over 20 years of experience in the HVAC industry. Richard, named one of the top HVAC leaders under 40 by ACHR magazine, has been effectively serving clients in metro Atlanta for many years. With his operational and customer service skills, he is dedicated to enhancing the customer experience while maintaining honesty and integrity.
Eveline has extensive marketing experience with leading HVAC companies and a strong background in Customer Service management. As business owners, they emphasize protecting customers' time with clear communication and timely appointments. They protect customers' wallets with upfront, flat-rate pricing that is fair. Ultimately, prioritizing homeowners' comfort by meeting their needs is our foremost concern.
""Saving the Day with Expert Service"" serves as our company slogan, providing solutions carried out by leading industry experts.
Business Services
- Bathtub installation
- Bathtub repair
- Drain installation
- Drain repair
- Electric inspection
- Faucet installation
- Faucet repair
- Garbage disposal installation
- Garbage disposal repair
- Gas line installation
- Gas line repair
- HVAC installation or replacement
- HVAC system repair
- HVAC system maintenance
- Plumbing inspection
- Plumbing installation or replacement
- Plumbing repair
- Sewer installation
- Sewer repair
- Shower installation
- Shower repair
- Sink installation
- Sump pump installation
- Sump pump repair
- Toilet installation
- Toilet repair
- Water heater installation
- Water heater repair
- Water pipe installation
- Water pipe repair
Business Location & Hours
Mon: | Open 24 hours |
Tue: | Open 24 hours |
Wed: | Open 24 hours |
Thu: | Open 24 hours |
Fri: | Open 24 hours |
Sat: | 8:00 AM - 6:00 PM |
Sun: | 9:00 AM - 5:00 PM |
Recommended Customer Reviews

Had a great experience with a repair to my dehumidifier. When I called they were able to get a technician to my house the same day. The technician, Will Brown, was as nice as he could be and fixed the problem. Would definitely use them again and recommend them.

The best HVAC service I have ever had. Josh M worked thoroughly and timely on my furnace maintenance as well as answered all my questions with respectful & knowledgeable answers.

This is a fantastic company. Josh Morse was my service tech. He was polite, professional, and knew exactly what he was doing. A great value with quality people who are extremely efficient and respectful. I recommend guardian most highly and without reservation. They're great. Rev. Adrian Pleus

This company is fantastic! Had a new unit put in by them almost 3 years ago. All the maintenance they have done has been quick, efficient, and clean. Had an issue with the capacitor going out and they came and fixed it the next day. Robert was my technician and he was fantastic. if you're considering a new system or just need an estimate or repair these are the guys to go with. Very communicative and very honest. You can't go wrong with these guys.

Do not recommend this company or their services at all. This company will lie to your face and over charge you for everything they do. I am no hvac expert and it was probably partly my fault for not asking more questions in the beginning but after asking them numerous times if my AC Unit was under warranty and them telling me no numerous times. I took matters into my own hands and discovered my unit was in fact under warranty still, their service tech Han and service manager Gio both lied to my face about the warranty with my AC unit pressuring me multiple times to purchase a new unit they after they already charge me upwards of $3k dollars worth of work on a AC unit that has been under warranty this whole time. Not to mention charging $200 a pound for Freon. This company is an absolutely scam and will not provide you excellent service they will over charge you and leave you in worse shape then before.

OVERPRICED! ============ I was told my AC Unit may have a leak. Per Google average cost of adding Freon in 2023 is between $200 to $500. I was charged close to $700. I will avoid this company for any future repairs/installations and definitely do not recommend them.

Best service company! They saved me on one of my rentals in the area. I had to get the tenants back up and they came and fixed my issues immediately!

Our heating went out on December 23rd. The coldest weather I have encountered here in Georgia. I have AHS warranty and they could not find me a single company to come help us!! I called at least 3 to 4 times a day and no response! I asked why can't I pick my own company they advised me that was not an option. I was raised to make sure I can get what I deserve! I was able to choose my own company which is rare but I am so happy that my persistence paid off. I went online to see who I could trust and get good service! I believe that this was my best choice ever! Hans was our technician he was so professional and explained what was wrong and I was able to get approval for repair. He was able to find out what was wrong almost immediately and was able to repair our heating in no time! I highly recommend Guardian Heating and Air Conditioning they are professional and very attentive. If I could I would give 10 stars!

Guardian came out same day for us today which felt like a miracle given this mini freeze in Georgia (Dec '22). Gio fit us in at the very end of his route in 10 degree weather and quickly got us up and running again. Our issue was related to poor installation by another company/our builder, and he immediately provided us with a write up of what updates need to be made so we can hand it over to our builder. Price was incredibly affordable and honestly we would have paid more for their help. Thank you so much to the scheduling department for squeezing us in (I can't remember the name of the kind lady that helped us) and of course to Gio for his work in our crawl space and clear explanations!

I used Guardian for my AC unit. I was pleased to have Tom come to my home to assess what I needed. During our visit, we chatted as if we were great friends. This left me with the feeling of trust in this company because of that connectivity. When the techs came to install my unit, they came prepared to enter the home with shoe and floor covers which is something that was also a pleasant surprise. It meant that they had respect and the qualities of a good steward. I now have my new unit and I am very satisfied. I appreciate good customer care and if this is the standard of Guardian Heating, Air, Plumbing, and Electrical they may receive more business from me in the very near future! Keep up this level and you will beat all of them out here! Thank you!