Guardian Home Experts- Heating, Air, Plumbing & Electrical

★★★★★ 4.5 / 5 (17)
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: 403 Old Mill Rd Ste G, Cartersville, GA 30120
: (770) 727-1888
: http://guardianexperts.com

Company Overview

Exceptional Quality, Rapid Service, Superior Value Promised. Your go-to provider for Heating, Air, and Plumbing solutions in metro Atlanta. Based in Cartersville, GA, we send teams from Marietta, Cumming, Dallas, and nearby areas to handle your HVAC repairs and installations. In need of heat or dealing with no AC? No worries, we’re here for you.

At Guardian, we prioritize every customer by offering a singular solution for your home service demands. With over 25 years of experience, our company was founded on delivering reasonably priced solutions executed by skilled technicians.

What is our main focus? You.

With over 20 years in the HVAC field, Richard and Eveline Eppers are seasoned professionals. Richard, honored as one of the leading HVAC executives under 40 by ACHR magazine, has been successfully assisting customers in metro Atlanta for years. With his operational and customer service skills, he is dedicated to enhancing the customer experience while maintaining honesty and integrity.

Eveline brings a wealth of marketing knowledge from top HVAC firms and has a solid foundation in Customer Service management. As business owners, they emphasize protecting customers' time with clear communication and timely appointments. They protect customers' wallets with upfront, flat-rate pricing that is fair. Lastly, our primary goal is to ensure homeowners' comfort by fulfilling their needs.

""Saving the Day with Expert Service"" is our company motto, delivering solutions executed by top industry professionals.

Business Services

  • Bathtub installation
  • Bathtub repair
  • Drain installation
  • Drain repair
  • Electric inspection
  • Faucet installation
  • Faucet repair
  • Garbage disposal installation
  • Garbage disposal repair
  • Gas line installation
  • Gas line repair
  • HVAC installation or replacement
  • HVAC system repair
  • HVAC system maintenance
  • Plumbing inspection
  • Plumbing installation or replacement
  • Plumbing repair
  • Sewer installation
  • Sewer repair
  • Shower installation
  • Shower repair
  • Sink installation
  • Sump pump installation
  • Sump pump repair
  • Toilet installation
  • Toilet repair
  • Water heater installation
  • Water heater repair
  • Water pipe installation
  • Water pipe repair

Business Location & Hours



Mon:Open 24 hours
Tue:Open 24 hours
Wed:Open 24 hours
Thu:Open 24 hours
Fri:Open 24 hours
Sat:8:00 AM - 6:00 PM
Sun:9:00 AM - 5:00 PM

Recommended Customer Reviews

Sasan N.
★☆☆☆☆

OVERPRICED! ============ I was told my AC Unit may have a leak. Per Google average cost of adding Freon in 2023 is between $200 to $500. I was charged close to $700. I will avoid this company for any future repairs/installations and definitely do not recommend them.

Mel B.
★★★★★

Best service company! They saved me on one of my rentals in the area. I had to get the tenants back up and they came and fixed my issues immediately!

Sandra F.
★★★★★

Our heating went out on December 23rd. The coldest weather I have encountered here in Georgia. I have AHS warranty and they could not find me a single company to come help us!! I called at least 3 to 4 times a day and no response! I asked why can't I pick my own company they advised me that was not an option. I was raised to make sure I can get what I deserve! I was able to choose my own company which is rare but I am so happy that my persistence paid off. I went online to see who I could trust and get good service! I believe that this was my best choice ever! Hans was our technician he was so professional and explained what was wrong and I was able to get approval for repair. He was able to find out what was wrong almost immediately and was able to repair our heating in no time! I highly recommend Guardian Heating and Air Conditioning they are professional and very attentive. If I could I would give 10 stars!

Chrissy R.
★★★★★

Guardian came out same day for us today which felt like a miracle given this mini freeze in Georgia (Dec '22). Gio fit us in at the very end of his route in 10 degree weather and quickly got us up and running again. Our issue was related to poor installation by another company/our builder, and he immediately provided us with a write up of what updates need to be made so we can hand it over to our builder. Price was incredibly affordable and honestly we would have paid more for their help. Thank you so much to the scheduling department for squeezing us in (I can't remember the name of the kind lady that helped us) and of course to Gio for his work in our crawl space and clear explanations!

Fran S.
★★★★★

I used Guardian for my AC unit. I was pleased to have Tom come to my home to assess what I needed. During our visit, we chatted as if we were great friends. This left me with the feeling of trust in this company because of that connectivity. When the techs came to install my unit, they came prepared to enter the home with shoe and floor covers which is something that was also a pleasant surprise. It meant that they had respect and the qualities of a good steward. I now have my new unit and I am very satisfied. I appreciate good customer care and if this is the standard of Guardian Heating, Air, Plumbing, and Electrical they may receive more business from me in the very near future! Keep up this level and you will beat all of them out here! Thank you!

Laura B.
★★★★★

We hired Guardian to do our A/C replacement and update from a reference from a neighbor ! Great call, neighbor friends! They are incredibly reasonably priced and reliable. On time for the installation, courteous, and efficient! They knocked it out with very few troubles. When it was installed, the weather was very mild. We didn't use it much until a month ago. When we did, it was perfect for the cold weather outside. Nice and warm! As it should be! Thanks Guardian. It's very quiet and super efficient! We just had to put on the A/Con in December! Perfect! And our bills have been very low! I recommend them highly! Cheers!

Phyllis G.
★★★★★

From the moment I spoke with Evelyn on the phone, I knew I was dealing with a professional company. My furnace was making a sound that I wanted investigated, I was able to get a same day appointment because a technician was in my area. Robert was fabulous, came in (shoe covers, mask and all), diagnosed the problem and fixed what could be fixed. I will definitely use Guardian for my future heating, air, plumbing and electric needs!!

Orlando R.
★★★★★

Fall service time, Technician Gio S. show up on time check all units and take time to explain us the condition of each unit... professional and honest.

Nicki S.
★★★★★

We just bought a home not too long ago. After our first summer in this crazy humidity, our air conditioning system just stopped working. I called Guardian and they offered me a same day appointment. I needed my husband to be home so I asked for a weekend appointment and to my surprise, I was able to have a technician come out when it was most convenient for me. This entire business has been professional from the beginning. Giving us a time frame and sticking to it, alerting us with a text message with photo of the person I would be expecting when they were on the way! Plus it's locally owned. It made me happy to support a local and honest business. I was given an honest review of my situation and was offered an incredibly cost efficient alternative instead of a pricey unnecessary purchase of repair. I will be using this company forever now. They clearly care about their customers best interest. They are wonderful!!! Don't hesitate to call them.

Wilfried S.
★★★★★

I requested a quote, and Eveline reached out to me lightning fast. We discussed my concerns and got an appointment lined up same day. Sean showed up right on time. He took all of the safety precautions I would have expected during these strange times with Covid-19. He was very helpful and knowledgeable. He got our system back up and running optimally quickly. I'd definitely recommend Guardian to anyone in the Metro Atlanta area.

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