Guaranteed Plumbing & Heating

Philip P.

I had a great experience with Guaranteed Plumbing! Here are all the things I liked:
-They did a Great Job on the work! I had a leak in an old pipe behind a wall. They were able to find it quickly and show me the issue.
-They were very clean, they wore those booties to keep your house clean, they put down tarps to catch any drywall etc. They also took any and all trash with them.
-They were very diligent after they completed the work. They stayed to make sure after the water was back on that there were no more leaks.

Keep this number handy folks.

Brett K.

My girlfriends hair is always clogging the drain so I called Guaranteed. They came out and saw the bath was clogged, really badly. In no time they had the clog cleared. While they were at my house they also replaced the hose to my toilet as it was dripping/leaking about a cup every week, with no problem. Staff was very friendly and the lady I talked to on the phone was helpful with sending someone out on a timely manner. I would call them again!

Tyrone S.

Called yesterday around noon for a water heater leaking water. I was told no one could get out yesterday but they would be in touch first thing this morning to schedule someone to come out. ""First thing"" turned into 10am when I had to call for an update. I was told someone would call by Noon to confirm when a Tech became available. Noon turned into 2:30pm when I had to call back for another update where I was told I was next and would get a call within the hour to confirm when a Tech was in route to my address. I finally received a call back from these guys at 2;45 only to be told ""Sorry, no one would be able to make out to my address today"".
I've had it up to here...with water!!!!

Michael R.

Complete disaster of a company. DO NOT USE THEM. They came out to fix a clogged drain. The guys that came out then broke the line and ran out of the house saying they couldn't fix the clog. They broke the drain line which caused a leak in my ceiling. The owner then came out and said his guys didn't cause this but would give me my money back and walk away or he could redo the bathroom for a real good price. The bathroom was a bit old, so I decide to use them. I was happy with the work and ready to move on. However a year later I get a call from my tenants that the ceiling is leaking. I call guaranteed plumbing to see if my work was under warranty. It was three days past a one year warranty. They send someone out to clear the drains! Of course this didn't work. I went over with a friend and tore out the still leaking and damaged ceiling. I found my leak. When guaranteed plumbing installed the new pipes they had to cut a joist. However it was clear that a saw blade had knicked my copper pipe. Causing a slow steady leak!!! This company screwed up and left my house in a mess. I had to get someone with some common sense and decency to fix it. NEVER USE THIS COMPANY.

Anthony D.

I was very happy with my service from Guaranteed Plumbing! I highly recommend them to anyone looking for high quality plumbing and heating service!

Prompt. Effective. Gets the job done right.

Cheryl S.

These guys are great and do good work. It's a little pricey but worth it because I can trust my plumbing issues have been solved!

Santos H.

Completely unprofessional... We called Guaranteed Plumbing on two occasions in the hopes to resolving a leaking tub diverter. Ron came out for ten minutes and appeared in a hurry to leave. Despite his lack of interest, at first he appeared to be an honest guy, but misdiagnosed the problem as a need for new calking and grout around the tub. I went to work that week and tore down and replaced/sealed the grout and tub. I wasn't mad about it and In fact I appreciated the advice. When it leaked again I considered calling them again for the work. The 2nd time Ron came out; he told me it was a leak from the tub water diverter and a leaking trap. To replace the hardware he quoted me with $1k. Though it seemed like a bit of work, it seemed over priced and Ron became very pushy to have a deposit of $500 upfront. Later that night I spoke to an acquaintance of mine that was willing to proved me the work at $125 for both the labor and hardware for each job. I immediately canceled GP from coming and spoke to Ron the next morning. Instead of being a professional he resolved to blaming me for having to come out twice despite it was his misdiagnosis the first time and banned me from call them again for more work because I refused to pay a $1,000 for a job I could get done for $250. He could of at least ended it on a high note with something like ""Hey sometimes we aren't the cheapest but I hope you would consider calling us again and maybe we can work out a better price the next time"". But no he had to say something stupid. I don't write reviews usually but I would discourage anyone from using these guys again.

Andreeaa R.

I'm just in my 20's and I was taking my time trying to find the answers to the questions the lady on the phone was asking, after only 3 minutes she lost her patience and say ""you don't seem to know what you want I'm going to hang up and call someone else"".

Glorious M.

I contacted them years ago when my washer went crazy while a bootleg repair man was trying to fix it. I found guaranteed in the yellow pages. I have been using them since 2004. Trust them completely, workers are very professional and courteous. Will never use anyone else. I highly recommend them.

Shawn R.

This company is terrible, I live in south Philly and my neighbor was having work done, guarantee plumbing broke the main and water spilled into my basement ruining my finished basement, my furniture, washer and dryer, tv, rugs and more, guarantee plumbing did nothing to help they said it wasn't their problem!!
DO NOT USE THIS PLUMBER!!!