Guaranteed Plumbing & Heating

Dawn J.

Called guarantee and spoke to Debbie, very friendly and accommodating, we received a quote within a few hours and then had Jim and little Jimmy came
out within 2 days to fix our plumbing issues. They were knowledgeable, friendly and fixed everything to perfection, also left the areas as clean as they found it, needless to say we are impressed and will definitely use their services again. Thank you

Michael S.

Do not use this company unless you have money to burn. They will tell you you need way more things done that do not need to be done. They are the biggest con artists that I have ever had in my house. By the time they left our house our estimate was $2,400. They said it was an all day job and we would still have to have a tile person come and re tile our shower. Roto-Rooter came and fixed the problem and everything was done in an hour and cost only $450.00. No tile man needed. They also tried to convince us all our plumbing was iron pipes and we should have the come back and replace all our plumbing as we should not be drinking any water in our house. We had it confirmed and our pipes are all copper. Guaranteed Plumbing is a scam and should be avoided at all costs. I would give them zero stars but that is not an option.

Elena B.

Master plumber stopped by to look at a job that I had to possibly relocate the sewer drain and piping in the basement. He totally freaked out and said he never heard if such a thing and wouldn't do the job. Mind you, Roto Rotar said they could do this job and guarantee it. On top of that....Guarantee Plumbing charged $95 for their visit- and didn't even provide an estimate.

Ashley S.

Harold wanted to charge me $3400 to replace a stack pipe. I found another company that did it for $1650. Less than half the price Harold quoted me. Don't use this company, they price gouge and overcharge. Harold also tried to pressure me into giving him money right then and there. I felt so uncomfortable. Make sure to shop around. The other company I used has good reviews and also on our neighborhood FB page.

Akisha B.

Very poor! Would not recommend to no homeowner the guy in the reviews is right.....they come for big money! First off it was $125.00 to come out and troubleshoot the problem SCAM! Then they send this young kid out with this bucket of tools for him to tell you ""oh you need a new heater it's not worth fixing!"" So my response is how much is a new heater? $6500 dollars, he replied. Oh we have financing he states! My response is NO! just fix the problem with the heater......this guy disconnected the heater altogether thinking I'm going to call them to hook it back up! Which I'm not! My recommendation is to go somewhere else altogether because no one told him to disconnect the heater, it was fine just turned off. Customer Service was excellent! It was a older gentleman that called me right away at 7:30 last night and they came out early the next day. All the phone calls where excellent. But it's a no for me!

Anne D.

I have used Guaranteed Plumbing throughout the years and most recently for a water heater replacement. Jim, Gary and Harold were knowledgeable, professional and a pleasure to interact with. Thank u for another job well done. I highly recommend this company.

Tawana H.

Lady who answered the call to set up an appointment for me wasn't very friendly..She seemed as she didn't want my business.Her customer service skills were way off.I would not recommend this place to no one

Jan D.

They come for the big money only. They will install new units and then refuse service saying you are too far. It also took them 48 hours to call and say they won't come to my home AFTER PROMISING to be here today. Find a reputable company who cares for their customers and their name.

Jim B.

I had a water heater installed by them in '10 at 660.00 Called em last month for a replacement. Quoted me 1100.00!!! 9 years almost doubled their price! Goth! I did it myself for a total of 500.00 bucks!

Rich T.

I wanted to say how satisfied I was with this company
I had a problem with my water service and I called the water company they came out and determined the service was broke guaranteed was then contacted and they came out to repair the service . I want to say thank god they are a honest company they dug up the sidewalk only to
find the water company made a mistake and there was nothing wrong with my service they saved me thousands of dollars and I am so grateful
Please use this compony there are very professional and most importantly honest and very trustworthy I highly recommend them for any plumbing problem
Thanks
Eric and team