GTX Plumbing

Alton M.

My water heater went on the fritz on a weekend, and I emailed the info address at GTX. Much to my surprise they emailed me back and using FaceTime, Lloyd walked me through how to relight the pilot. Over the next couple of days it kept going out so I contacted them again. Incredibly nice folks, they came out the next day with a replacement unit - the old one leaking, and was 10 years old so it had to go. They installed the new unit in short order, cleaned up and you couldn't tell they had even been here. I can't say enough good things and they'll be my go to plumber forever!

L M.

Quick service and really fair pricing. They were able to work with my schedule and fix my issue. Super polite as well.

Nik R.

These guys were awesome. Just needed a simple water softener installed but it was inexpensive and fast. The plumber that came was friendly and did a great job. A+ all around, now I have an awesome plumber near by if anything else ever goes haywire. Highly recommend.

Pamela B.

They were able to come out immediately and fix our backed up kitchen sink for a fair price.

Jon M.

What a nice experience with a great company. Very friendly, knowledgeable and trustworthy. The plumber called and tried to solve the problem over the phone but I needed hands on help. Jeff was incredible!!!
He showed up on time, very friendly, knowledgeable and eager to help. He worked tirelessly with his helper to get my problem solved. These are real plumbers, not salesman. They only wanted to solve my problem and make me happy. This is by far the best interaction I've had with any company in Texas. Sharron who answered the phone was so nice. They got me an appointment when I was available with a break in my schedule.
Jeff gave me several tips on how to keep my pipes and appliances working smoothly with some simple maintenance. He even adjusted my water heater and showed me how to flush the hot water tank.
I will always recommend GTX Plumbing to my friends and family. Way to go GTX!!!!!

Toby G.

I called on a Friday morning with a clogged toilet. I was told the tech would arrive in the afternoon but he called in the morning and arrived in the morning. All good stuff. The tech worked hard to solve the problem and explained the problem and solution.

All good until I noticed the toilet had been damaged by the auger the tech used. I called the office, they told me not to worry, the problem would be escalated.

The problem was escalated and efforts to replace the toilet (at GTX expense) ran into issues because there were no equivalent toilets available at local hardware store. Evan(second tech) rolled up his sleeves to see if he could resolve the issue instead of me having to wait months to get a backordered toilet. He solved the problem and the toilet looks like brand new again.

GTX came out fast, solved all the problems and I am a happy camper!

Elle C.

I can't say enough good about Lloyd with GTX. Over Memorial Day weekend, a pipe in our attic developed a leak. Despite our best effort, many hours, and multiple trips to Lowe's, Home Depot, and ACE, we couldn't fix the issue. We did all we could to make it through the holiday to avoid premium prices, and I went to the plumbing supply house in Round Rock on Tuesday morning to see if I could find the fittings we needed. Thanks to some helpful plumbers there, I found out the problem: we have Kitec, which requires exorbitantly expensive adapter fittings to repair. I got the fittings needed and began calling around to everyone in Georgetown with a 4+ rating. No one could get us seen til maybe Thursday, but, once I told the lady at GTX that I had the fittings and just needed someone to install them, she told me she could get the master plumber to call me back that evening. Sure enough he did! We spoke on the phone for a while, where I explained the issue, then he had me send pics of the fittings and we FaceTimed so he could see/make sure we had the right installation tools. He very thoroughly explained the order of installation and sent links or photos of exactly the few fittings and items I still needed from Home Depot, and Lloyd told me if I had the fittings and I could find someone to go up into the attic for me, I didn't need to pay him to do it for me. Sure enough! I went and bought about $15 more worth of supplies at Home Depot, where I was even able to text him while in store for a product clarification. That night, my bro in law had no problem assembling the pieces just like Lloyd said and then cutting out our temp fix to install the new fitting. It went as smooth as Lloyd said it would, and it didn't cost me a dime of his time! I asked Lloyd if I could pay him for his consultation time or make a donation to a charity of his choosing in his name and he said no, keep the money, just call me when you *actually* need me and tell your friends. So here we are. Lloyd is a wonderful and wonderfully helpful person, and I will absolutely be calling him when things go truly sideways!

Nancy D.

After waiting almost TWO months for one plumber who continued to say "you are on my list" (after the big freeze of 2021).... we gave up. Found GTX Plumbing. Absolutely FABULOUS ! They were able to get to us in a reasonable time, were professional, attentive, and affordable. GTX will be "our plumber" from now on ! Highly recommend.

David L.

Great experience! I contacted them through Yelp, got scheduled and the plumber showed up timely and took care of the issue. Very friendly and professional! Will definitely use them again when I need plumbing services in the future.

Brian M.

GTX plumbing just did a phenomenal job getting water restored to my house after the major freeze in the area. There were 3 breaks identified including 2 behind my kitchen cabinets. The service was performed by Jeff and Evan and these guys could not have been more professional, courteous, knowledgeable and efficient. They even had the patience to provide me status updates while I stood around and asked what and why they were doing the things they were doing. The final bill was surprisingly affordable considering the extreme volume of work in the area right now.

I have used 2 other local plumbers in the past, but will never call another because I have found the company I completely trust to get the job done.