Gruber Plumbing

Richard H.

This guy is a rip off. I got charged $600 to unclog a drain. Half way through when it was looking like he couldn't unclog it, he reminded me that I would have to pay him if he completed the work or not. I hired him because he is local and he told me $375.00 for what I thought was the job. Nope it's $375 an hour. DON'T HIRE THIS GUY! To be clear I don't like writing bad reviews for small businesses but i think it's important that consumer's know what he charges.

Laura H.

I have a pretty new water heater from AOS. Been having issues with it turning off. Called AOS and they referred me to Gruber Plumbing. I called and he said he could look at it but it would $375. I had to choice since AOS referred me to him. He came out, looked at it, and recommended a couple of fixes. I had to shallow the $375 fee for just consulting but no work. When I asked how much he would charge for a 3 foot section of replacement duct work he quoted $800. None of the $375 would apply to the $800. I'll probably call AOS and just let them know what Gruber is charging just to come and see a water heater.

Michelle Z.

I called Gruber plumbing because they were on the recommended list from the water heater company. He came out and charged us $395/hr. He was there for 2 hours and it worked for 6 hours and broke down again. He fixed nothing and was going to charge us more if he came out again. I would not recommend their service at all!

Christian C.

5 stars for Gruber Plumbing. Whirlpool burner replacement done in less than 30 mins. Fast and professional.

Gilda T.

After six years the burner assembly on my 50 gallon Whirlpool water heater failed.  Normally, the 12 year warranty only covers labor for the first three years, but because there was a recall on this part I didn't have to pay anything.  Whirlpool customer service referred me to  Phil Gruber who returned my call within five minutes.  We scheduled an appointment for the following day.  His only requirements were enough space to access the water heater, a parking space for his van, and observation of the Covid restrictions (masks, etc.).  He arrived on time with the part needed.  He performed the installation quickly and successfully.  His demeanor was polite, friendly, and professional.  I can't comment on his prices, because that is between him and Whirlpool.  I have no complaints whatsoever.  It is wonderful to have hot water again.  Many thanks to Phil and Whirlpool customer service.

Lu L.

My Whirlpool water heater's burner was broken. It's still under warranty so the company sent me the new burner and asked me to contact Gruber Plumbing for the installation.

Some comment says Phil charges money for just showing up. I was concerned and asked him about this before he came. He told me he only charges if the water heater is not easily accessible, which is not the case for me. I called him in the morning, he showed up before noon, installed the new burner. No charge. The entire process went pretty smoothly.

Dang T.

He (old man named Phil) charged 650$ for just a 10$ water sink valve and 5 minute to change. It is NOT expensive. it is ROBBERY.
Just we have not much experience in plumbing so we are fooled by him this time.
Never should call this company again

Don M.

Run! Fast!! My wife called Gruber Plumbing to inquire about a warranty repair for our water heater. He requested a picture of the label to confirm the info and then said he would come out to take a look. Again, our five year old water was leaking and we called for warranty service. He never mentioned on the phone that he charges a $375 service call fee to look at the water heater. When he arrived this morning, he told my wife as they stood in the garage that he charges $375 just to show up.
After telling her that there was no warranty and that he wanted $2600 to change the water heater, she said no, that was to much. He demanded the $375. I spoke with him on the phone and he was very direct. I could not understand how he could charge such a large fee without advising us first. I told him that this was very dishonest and he went on to insult me. We had no choice but to pay him. After reading other reviews, it seems this isn't the first time. Oh, we had the water heater replaced today for $1500. call Bay Area Water Heaters! They were amazing! Great price and great service.

Not only will I never again do business with Gruber Plumbing but I recommend that you don't either. I've been in residential construction for 30 years and this behavior is not ok.

Khadija L.

The water heater did not work and wad on recall and I got the chance to work with Phill. He came in twice and ordered parts.
He was professional, knowledgeable and showed up on time even during the coronavirus challenges.
Thank you Phill for saving the day!
Highly recommend

P K.

This guy is class act. I call and ask if he can come out and look at my clogged sink. His website says ""free quote"". He offers $375 for an hour service call. I ask if that would include an estimate if it is a problem that will take longer than an hour.

Apparently he doesn't understand what an estimate is, or what a quote is. He seems to think a ""Free quote"" is telling me his hourly rate on the phone.

That isn't a quote at all. How can you be a business person and not know the very basic language of your business.

A quote is coming out, assessing the problem, and giving me an estimate of the time it will take to fix the problem, along with an estimate of the materials you will need to fix the problem. If you require a service call, I understand that. If you can fix the problem within the hour, then the service call fee should take care of the cost. I understand that too... but to not be able to say you'll provide an estimate of the amount of work something will take is ridiculous. ESPECIALLY at nearly $400 an hour.