Grooms Sewer and Plumbing

Sadie S.

This place is ABSOLUTELY awful. I moved into a house on 3/23. About a month later noticed a pretty bad sewage smell through the AC. My landlord had HVAC come out and they recommended a plumber come first because the crawl space was completely filled with water. My landlord called Grooms plumbing and they sent out Ron or Ronnie was his name. The guy came the first time, unclogged the main line, cleaned out the overflow and left all of the garbage and debris on my back patio. He claimed that the excessive amount of water was coming from the bathroom drain not being installed properly, he fixed that but never got under the house to locate other leaks or problems. He recommended that my landlord get a fan and put it in the crawl space to dry out the water which would not have worked. 2 weeks went by and nothing was getting better so the plumber was dispatched back out to my residence. Over a span of 4 days he was supposed to bring a pump and pump out the water and access the pipes to ensure there was no additional leaks. He showed up late on days he did come, left equipment (shovels, box knives etc) where my 18 month old son could gain access, and didn't show up on days he was supposed to be here. My landlord ultimately told him we no longer needed his business. We hired Hull plumbing and they came right in, got right under the house, discovered that several of the pipes were detached causing sewer gas to seep into my house. They fixed the pipes and immediately the smell was gone, they cleaned up after themselves and were very kind and got the job done.

DO NOT HIRE GROOMS PLUMBING, these people are extremely unprofessional and should not be in a dirty business when they don't want to get dirty and get the job done.

Daniel F.

Our experience was nothing short of excellent. PC, our plumber (initials), took his time to fix our sewer line stoppage. As opposed to two other plumbing companies (one that's not very erudite, and one that couldn't quite circuitously ""find their way"") who snaked with little to no effort/conviction and then started quoting thousands of dollars in replacing sewer lines, PC skillfully used a combination of running water, water pressure, and his snake to loosen the stoppage and have it drain out of our line. This took no more than an hour, and he was very kind and patient. No major roots come up, and

This company a friend referred whose family uses them for their rental properties. Then, it hit me: businesses who have plumbers available regularly need people who are practical and exhaust less-expensive but effective solutions to plumbing problems.

PC is the man, and this company is going in my phone for good. I can't recommend more.

John B.

Charged my 93 year old mother 1200 to put in a water heater and then moved the washing machine and didnt put the drain hose back in correctly and it flooded the kitchen .