Groff's Heating Air Conditioning & Plumbing

Richard P.

I was over charged the work that I had done was half of I was that others would have charged me being a new home owner I was taken a few months later I had to hire another plumber to repair the work they did because of backing up by the washing machine drain this time I studied and read and it was done right with a tenth of what I was charged by grog heating and ac pluming will never use and will never recommend...

Chris P.

Memorial Day weekend my HVAC unit finally let go after nursing it for some time. Reached out to Groff's and the process was seamless. Andre came out pretty quickly, their estimate came in that day, we agreed to the terms, scheduling was quick and we had a new unit installed. This process from initial call to finished product was less than a week. They also installed a new water heater. Frank and Garret, the installers, were champions. They were pleasant, professional and clean. No issues at all. Would definitely recommend.

Tracy T.

Groff's called me back promptly when heat went out recently. They provided 2 hour window and called me on cell when they were going to arrive. Fixed thermocouple of furnace swiftly. Service technician was courteous and helpful.

Tom P.

Just had a new heat pump installed. Guys were really professional. The situation required some really creative duct work. The work was professional and had a look of quality. They answered all my questions. And they were nice to my dog.

Tom T.

Very dissapointed. Cost $436 for new thermostat. Not a rush or weekend job.
Sent 1st guy over paid $236 just for him to say my thermostat was programed wrong. Got worse after he left..2nd guy came said I needed a new thermostat $216. They accepted no responsibility for misdiagnosed first visit. They pretended to be concerned but as soon as check cleared ..never heard from them again.

Cory B.

Big thumbs down. Won't get into details, but stay away unless you want to spend endless amounts of money with no resolution.

Lynn K.

Service fee/trip charge to check why my furnace wasn't working cost me $155. But, paid $239 after they added in the diagnostic review to determine I needed a new limit switch. They did not have the part on the truck so I was told they'd need to order and come back, which would cost me another $155 to come back! They installed the machine when my house was built 7 years ago and knew the make and model of the machine but did not have any parts. Ended up finding someone to install the $4 part and it cost me $50 for the labor and part together. I talked to management there about charging me for the second visit and was told that's one way they make money and those are just the costs they charge. Will not be using them again and do not recommend them because you will also feel scammed.

Jody G.

One star only because I couldnt go lower.....a 2 1/2 week bathroom remodel is still uncompleted 3 months later. They installed the wrong vanity top, the wrong shower surround,I showed them exactly the correct granite to use they used something ""Close"" without my approval. They installed a tile floor with the incorrect or a non-existing pattern, and without the grout , and told me thats how it was made to be. We gave them the exact information of the flooring including grout and design. We ordered an oversized shower base so that we could have a bench seat in the shower, they forgot that detail and we got huge shower with no base. They did attempt to correct that with a ""customized"" bench that is not the same color as the wall surround, close but not the same. Numerous delays sue to ""materual not being in"" ie material never was ordered....I could go one and on but seriously DO NOT CONTRACT THEM.

Please R.

After looking at other estimates and listening to friends that have used Groff's for HVAC installs, we decided to have them do the work.
In a nut shell, the work was excellent, price was great and everyone we spoke
to, from Mike to Dale to the front desk lady and the scheduler, they were all
class acts! Thanks to your team, Groff's!
Sincerely,
Linda & Lew

Tina T.

We recently had central air conditioning installed in our old stone home in Wynnewood, PA. Groff's estimate for installing all of the necessary duct work, equipment and labor was less than half of Main Line AC/Heating businesses. The estimate was clear and straight-forward and they happily accommodated our work schedules and particular requests (to agree to repair any cracks or damage as a result of the installation, to take out and get rid of a huge old window AC unit, etc.) The installer, Matt, was highly competent and ably problem-solved when the inner-workings of our old stone house threw up inevitable challenges. I was sad to see him go at the end of the project. We are loving our central air and the experience we had with Groff's. Thank you, Mike and Matt!