Griggs Plumbing

Robyn S.

I called Griggs on the recommendation of a co-worker. I needed two toilets swapped (one from bath #1 put in #2 and vice versa) so my young kids could sit on the potty without the use of a stool. They showed up an hour late and then charged me $504.68 to swap out these two toilets. I called the number on the invoice and Ryan took off $150 after I argued that the two plumbers he sent were not at my house for four hours each. In fairness, I did ask them to quote additional work but they were wishy-washy about the time and cost that I declined the additional work. Had I known they would charge what they did I would have never had them do the work. So, $354 to have two toilets swapped out. My suggestion - call someone else and get multiple quotes before you let Griggs into your home!

Courtney S.

I picked Griggs for the good reviews on Yelp. Unfortunately, I did not have the same great experience. 1) They did not show up at the schedule time, even though my card was already charged for the deposit. When I called, the person I spoke to said he did not know what happened and that they will find """"someone"""". 2) 2 guys arrived 4 hours after my scheduled time. I needed an extra hole for the drinking faucet which I had told them about when scheduling the appointment. The guy did not read the directions in the manual, proceeded to drill and promptly cracked the composite granite sink. The guy left saying the office will call me and reimburse me for the destroyed sink. 4) There was not follow up call, so I called myself. Took me 15 min just to explain what happened and confirm they owe me a refund. They acknowledged and promised to refund. There were no apologies given and no offer to rectify the situation. I asked about the broken sink replacement and was told """"no"""", but I could """"try"""" to email the business and plead my case.... great. Just hope other folks don't have to repeat this frustrating experience.

Camellia M.

Did the plumbing in my newly remodeled bathroom. On time and did a fabulous job. Very easy to work with from start to finish. . Would recommend them highly.

Claire S.

I'm giving them a one because I have no other option. I had solar put in they hired this company it was a total mess The guys parked on my grass. We weren't home quite yet so they sat at our table on the front porch The job was horrible and unprofessional I have no idea what they tried to set up here. But if you look at the water heater there is a drip pan, there set up Was if a three year old have done it I had to hire another company to come and fix it. The owner did come here and looked at it. He didn't say too much except they would fix it. And to be honest he wasn't very pleasurable as well but at this point I had no desire to ever let them work at my house again I posted the pictures of the company that came and fixed it (the last three pictures) What Griggs should have done is connected the PVC to the release valve and run the PVC along this back wall to come out the side of the house. I no longer have any PVC in the back lanaI

Joe C.

Absolutely the best plumbing company there is. Been around since I was a child and the quality, service and professionalism is unmatched. If you have a plumbing need, call them. You won't be disappointed.

Jackie M.

After years of sewer problems I had Griggs replace my sewer line. They fought through my oak tree roots but got my new line in successfully. Thanks Jeff and Chris for a job well done.

Jason S.

Don't waste your time with this company. I wanted to have a backflow put in so I could have irrigation system installed for my lawn. Ryan took the case and was told he would get permit on Tuesday as Monday was MLK holiday and would be out to install it Thursday or Friday. I told him numerous times it was so I could have irrigation system put in. He didn't show up Thursday so call them Friday morning. He asked me again what it was for and told him for the third time during this conversation. Asked him if he got the permit and he stated no would be next week. This company wasted my time. Now have to start over looking for another company that I can rely on to do their job when they say they are going to do so. Also now have to contact the irrigation company back to reschedule when they can come out. Very unprofessional company. Ryan didn't apologize or do anything to try and correct the manner. I would give it 0 stars if I could

Debra C.

Excellent service and a fair price. I called Griggs Plumbing for some repair work on sinks. The scheduled appointment was on time, professionally completed, and a fair price.

Nicole G.

Excellent customer service. Worked with me to get the brand that I wanted. Were able to fit me in same week, other we're giving me weeks out to just come and give me an estimate first.

Phillip F.

They are always on time and are honest and fair to work with. I have used them several times for myself and clients. They are my go to plumbers for advice and repairs.