Griffin Plumbing

James V.

I have now used Griffin twice in a couple of years, and I have been very satisfied with their service. When I called, they gave me a time span of when the plumber would be here. About 30 minutes before he arrived, I received a message that he should be here within 30-40 minutes, and he was. I had several items to be repaired, and his work was efficient, and speedy. I have a bit of experience in the business. My father owned a plumbing company, and I worked as a helper once summer.

I would recommend Griffin to anyone.

Ena S.

I hired them twice, both times i was extremely over charged. I have to take part of the blame for that because i blindly trusted them. They installed a kitchen faucet and charged me over 300 dollars the faucet fell apart .I found out that the same faucet could be purchased for 79 dollars. They also installed a much larger garbage disposal then was needed. I feel that They will take advantage of the elderly and ones with lack of knowledge. When i did go to complain the office person was extremely rude. This happened several years ago, so I do hope that they aren't still taking advantage of their customers.

Rita J.

I'm old enough to remember companies often using these types of deceptive marketing tricks - and getting away with them - before online review sites came along to expose them.

So I was pretty flummoxed to hear the nice young lady's spiel (after getting all my contact, etc. info. down).

Boils down to this:
Got a coupon in the mail for a free camera inspection - YAY! - what could be better for an intractably sluggish tub drain?

Oh wait - first the company charges $79 to show up.
Then, they insist that they have to try to unclog the tub first - which ISN'T BLOCKED, just uncharacteristically sluggish. I will then get charged for that labor.

THEN, they do the ""free"" inspection.

Um, logically speaking, why can't they first TRY to do the inspection and then advise me on the problem, and we go from there?

If you fix the problem, THEN do the inspection, what sense does that make??

It might have been a simple AT-HOME fix, that's what. But of course they're a business, and they need to make money.

I find this kind of deceptive trick incredibly sad. If they had been honest and transparent and done the right thing, they would have had me as a customer for life; yet they chose to get this lousy review.

They must think people are as dumb as doorknobs. What a waste of my precious ""coffee"" time.

Takeaway: Beware of companies that have to give you a 5-minute spiel on their ""terms of service"" before they will honor a simple coupon...

Christopher S.

Upon on arrival, and even before inspecting my on demand hot water heater, started telling me what was wrong with the system and how much it would cost. From there, the tech wanted $760.00 to install my reverse osmosis water system under the sink. Go somewhere else, you can do better!

Bobbi S.

The worst! It's like getting a haircut from Supercuts and paying for a NYC salon experience! They get a tech onsite for $79.95 then try to screw you on the repairs. It's all scripted communication. $550 to snake a line to a septic tank and $950 to incl hydrojet is so out of touch with comp pricing. Forget the Google reviews, those are bought with $$.

Heather M.

Called for a simple toilet issue. They sent someone out who tried to do a home ""inspection"" but couldn't access one room. So they sent someone else out a couple days later. That guy also did a home ""inspection"" and then tried to quote over $9k and then asked numerous times when he could start all the work. First I thought it very strange to come into someone's home and want to inspect everything...twice! When thats not what was asked for. Second, I asked for a toilet issue and you tried to convince me into allowing over $9k of work done to a normal, well running home. On top of trying to talk me into a $10k tankless water heater and a $54 a month ""rewards system."" Very fishy. Single women, be alert!

Api W.

Jeremy, Mark, and the whole Griffin team were great. They installed multiple gas lines and valves for a natural gas BBQ , a space heater and an outdoor fire pit. Professional, talented, efficient, and communicated very well from start to finish!

Stacy B.

Griffin is very professional and normally they do a great job. However, as with other reviews here they are very expensive. I think they do over charge based on what they are doing. They seem to have fixed rates regardless of time that was spent or what was done. I would recommend them if u have a large job and insurance is involved. As they do a good job and back their work. If it is possible to know if it's a smaller job I would go with someone else as the cost adds up quickly. For example to reseal and reset toilet, angle stop, flapper this cost 600 dollars. The plumber was only at the job a few hours at most if not less.

Jessalyn J.

From my dad: ""I am not the type of consumer that normally writes reviews. However....There is a plumbing company that we on the Central Coast are VERY FORTUNATE to have... And I wanted to let people know. Griffin Plumbing is not just the best plumbing or construction company that I have encountered in 70 years on this earth. They are hands-down the best and most reputable business I have ever dealt with. I first used their services about five years ago. I have a property with my home and several rentals. Over the years I have been required to use Griffin for emergencies, remodels, and new construction projects. Every aspect of their business is superb. From the first phone call with their staff through their follow up after the project is completed. Their prices are fair and more than competitive. They always come out promptly and keep me informed as to the status of when they will arrive. Once they evaluate the situation they take the time to explain in plain English whatever the situation is and what all of the options are to solve it. I was a small business Owner myself for 30 years so I understand some of what it takes to handle all of the details in running a successful and reputable business. Working with Griffin is almost like going back to another time when businesses and tradesmen really cared about their customers. If every business that we deal with on a day-to-day basis was as honest and efficient and hard-working as Griffin we would be living in a lot better world. I extend the highest recommendation possible to this wonderful company. As a senior with a modest income who is not very knowledgeable with regard to plumbing and such I am thankful that we have this great company on the Central Coast. If (you or) a friend or family member have any plumbing needs you would be doing them a great favor by having them contact Griffin Plumbing. For the record I have no family or friend contacts with this business I am just a very happy consumer!""

Jeff M.

These guys wanted to charge $500 to connect an outdoor fire pit. The gas line was already there, they just had to make a 1 foot connection! Turned out that the next guy charged $75, including parts and labor. Will not recommend Griffin.